Dotmaison Reviews

4.8 Rating 2,018 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,018 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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Orla Kiely cake tins bought for my daughters birthday present. One was damaged on arrival but was promptly replaced by yourselves. Excellent customer service.
Helpful Report
Posted 4 days ago
Jennifer, Thank you for your positive review. Your satisfaction is our top priority, and we're glad we resolved your issue promptly. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 11 hours ago
I placed an order, but the item was faulty. I was given a refund, but they refused to refund my original delivery and return delivery charges, saying they could not find a fault. Perhaps the item has an intermittent fault - either way, it was faulty for me and I won’t be using the company again.
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Posted 1 week ago
First time I had used this Website & I was very impressed. No hassle, quick delivery & very happy with my purchase. Will definitely use Dotmaison in the future.
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Posted 1 week ago
Hazel, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 11 hours ago
Arrived on time happy with the service I received
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Posted 2 weeks ago
Lynda, Thank you for your 5 star review. We look forward to welcoming you back in the future. Dotmaison Customer Team
Posted 11 hours ago
All went fine, no probs at all.
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Posted 2 weeks ago
Cameron, Thank you so much for taking the time to leave a review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 14 hours ago
excellent value great item
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Posted 2 weeks ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 14 hours ago
Excellent service end to end
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Posted 3 weeks ago
Amanda, Thank you so much for taking the time to leave such a wonderful review! Warm regards, Dotmaison Customer Team
Posted 14 hours ago
Order and delivery smooth and easy Product packed very well Cheaper than other websites
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Posted 3 weeks ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 14 hours ago
Fantastic company speedy delivery and great prices . Highly recommend
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Posted 3 weeks ago
Elaine, We're thrilled to hear that your item arrived promptly. Looking forward to serving you again in the future! Warm regards, Dotmaison Customer Team
Posted 14 hours ago
Products available that couldn't be found elsewhere. Prompt dispatch and quick delivery. Recommended.
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Posted 3 weeks ago
David, Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 14 hours ago
Excellent delivery time, beautiful bedding as described, appropriately packed
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Posted 3 weeks ago
Thank you for your positive review! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 15 hours ago
Exactly what I wanted at a good price, delivered promptly.
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Posted 4 weeks ago
Thank you for your positive review highlighting our prompt shipping! We're delighted to have met your expectations. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 15 hours ago
Good product, good price, quick delivery.
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Posted 1 month ago
Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 15 hours ago
Love my foot stool it's perfect , love all your furniture and accessories.
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Posted 1 month ago
Gayle, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 month ago
Tried to return two pillow cases, what a palarva, gave up in the end,
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Posted 1 month ago
I have bought five pairs of curtains from Dotmaison, all of which have been at a very competitive price. The delivery was excellent. All in all a truly wonderful company.
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Posted 1 month ago
Jennifer, Thank you for your continued support and for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 month ago
The order was delayed but I was informed and had good service. The colours were not what I wanted, so I returned. All went well. Expecting my refund in a couple of weeks.
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Posted 1 month ago
Hilary, Thank you for your positive review! We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 month ago
Fast delivery, lovely product!
Dotmaison 5 star review on 27th February 2024
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Posted 1 month ago
Anna, Thank you for your positive review! the Printworks Photo Album looks lovely in your home. We appreciate your support and look forward to serving you again. Dotmaison Customer Team
Posted 1 month ago
Arrived in good time and return process was easy, I had to return because I bought the wrong size by mistake
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Posted 1 month ago
Very efficient delivery etc
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Posted 1 month ago
Dotmaison is rated 4.8 based on 2,018 reviews