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Doors of Distinction Reviews

4.6 Rating 272 Reviews

90 %

of reviewers recommend Doors of Distinction

Company Reviews

4.6

Based on 272 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Doors of Distinction:

Doors of Distinction is a family run business established over 30 years ago selling quality doors to the retail and trade markets and has now grown to be one of the largest door retailers in the country.

We go the extra mile by offering good sound advice direct from loyal and knowledgeable sales advisors with many years of experience.

Our range includes quality timber internal and external doors, bi-folding doors, room dividers, fire doors, pre-hung door sets and door furniture. We are committed to delivering a exceptional service providing solutions that help customers achieve their dreams.

Visit Website

Phone:

01202 872211

Email:

tracey@doorsofdistinction.co.uk

Location:

63-91 Cobham Road Ferndown Industrial Estate
Wimborne
BH21 7QF

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Doors of Distinction 4 star review on 5th October 2022

Doors of Distinction 5 star review on 23rd March 2022

Doors of Distinction 5 star review on 23rd March 2022

Doors of Distinction 5 star review on 23rd March 2022

Doors of Distinction 5 star review on 11th February 2022

St. James Church

Doors of Distinction 5 star review on 27th May 2021

Janice Hinchliffe

Doors of Distinction 5 star review on 19th April 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service through my transaction was first class. I had a some damage to my delivery; It was dealt with efficiently and professionally, hassle free. I can highly recommend them”

Posted 3 years ago

“Mathew Genge has been Brill with my order that has constantly been tweaked by my customer and am very pleased with service I have recieved so far...”

Posted 3 years ago

“I ordered four doors and Doors of Distinction were very helpful and patient while I tried to work out which products to order. Having sold me on the quality of some JB Kind Doors there was an issue with one of the doors which arrived damaged but wasn’t noticed until a long time after deliver. Lesser companies would have left me disappointed with the damaged door as it was down to me to fully check the doors on delivery but Doors of Distinction were quick to respond and replaced the damaged goods based on the photos I sent to them. The response to the issue with my order was first class and I will happily order from these people again!”

Posted 3 years ago

Thank you for your comments Martyn, we appreciate the time taken to do this, and glad that we resolved the issue you had. Tracey Snook - Director

Posted 3 years ago

“Thanks. Very fast delivery of Palmermo doors. Fitted today and they are lovely, very happy and would recommend. Great communication. Thanks again.”

Posted 3 years ago

“Excellent service quick delivery and doors lovely Thanks”

Posted 3 years ago

“I knew I wanted fifteen XL joinery doors and Doors of Distinction had the best price I could find online. My initial enquiry was during C-19 restrictions with Alan who helped answer all of my questions. He gave me the confidence to purchase at that time and later Matthew helped me through the ordering process . At my request the delivery was held for several weeks without issue. The actual delivery was on time and efficiently managed. Two months followed until the Carpenter could fit them who found I had ordered 3 doors incorrectly. A phone call to Matthew who managed a smooth and seamless re-order/invoice and collection/credit immediately. I emailed about a small piece of damage which was managed swiftly and apologetically by Matthew and Richard to a satisfactory outcome. Excellent doors and excellent customer service all round. I'm very pleased.”

Posted 3 years ago

“I visited Doors of Distinctions showroom to view the doors I was interested in. Lee was very helpful. I chose my ten doors and they were delivered very quickly. Door ten is bespoke and currently being made. Excellent service would not hesitate to recommend this company. Doors fitted and look fab.”

Posted 3 years ago

“From first quote, ordering, then to delivery, then just a minor issue, everything was dealt with in good time and extremely efficiently. I emailed regarding a small piece of damage and was called half an hour later with a resolution which I was happy with.”

Posted 3 years ago

Hi Susy Apologies for the slight damage, but glad to hear we sorted things quickly for you, thank you for your time taken to post the review!

Posted 3 years ago

“Great prices and products, and timely delivery. Excellent support and advice by phone. Have no reservations about recommending Doors of Distinction. Many thanks to the entire team.”

Posted 3 years ago

“We were very impressed with the quality and price of the doors, especially as they were pre finished. We could have brought unfinished doors from a well know retailer at the same price, necessitating us doing all the varnishing! The handles are excellent quality and a lovely brushed aluminium finish, there are 3 ball bearing hinges for each door. The after care service was brilliant, as the privacy lock was damaged. We received a replacement with 3 days. Thank you to Alan and everyone at Doors of Distinction. Would highly recommend them.”

Posted 3 years ago

“Superb customer service especially as we were trying to buy within the lock down period, we managed to talk to Alan who was working within a lock down scenario, who helped us buy the required items safely. We were really pleased with the quality and delivery of the doors. Superlative quality of doors and latches.”

Posted 3 years ago

“Brilliant quality doors and handles. Our carpenter was so impressed he has made a note of your name. Will definitely use again. Thank you Max for your help and excellent service.”

Posted 4 years ago

“I have been using this company on and of for about 15 years. They have supplied some of the best doors I have worked with, perfectly flat, no bowing and delivered damage free. If your looking for quality I would recommend. Prices are good also.”

Posted 4 years ago

Thank you Mr Ball We really appreciate you taking the time to post this review, and very glad to hear you are happy with us! Have a great day, and stay safe.

Posted 4 years ago

“Very pleased with the quality of the doors which have transformed our hallway. Had a problem with a faulty bathroom lock but called and a replacement was sent straight away. Excellent company.”

Posted 4 years ago

Thank you Tony Sorry that you had a problem with the bathroom lock, I trust everything was okay with the replacement.

Posted 4 years ago

“Good service, good product. Had an issue with two of the doors but issue resolved quickly and efficiently”

Posted 4 years ago

Thank you Mr Aston Apologies you had an issue, but very glad that it was resolved quickly.

Posted 4 years ago

“Stress-free experience. We were able to see all products in their Dorset showroom which helped us choose the right supplier for our needs, essential especially when choosing door handles and locks. Staff provided useful advice and explained delivery process. Prices are reasonable. Everything arrived on time. Wouldn't hesitate to re-use or recommend Doors of Distinction.”

Posted 4 years ago

Thank you Stefan for the taking the time to write your review. Hannah looked after your order and she and the rest of the team will be delighted to hear that we met our expectations on service. Thank you again.

Posted 4 years ago

“Sales and advisory staff unfailingly helpful and friendly. Excellent service and after-care - happy to answer even the most stupid questions from a novice customer!”

Posted 4 years ago

That you for taking the time to write this review Michael. Matt was your salesperson and he and the rest of the team will be pleased to hear your comments on the service we strive to deliver.

Posted 4 years ago

“We’re doing a loft conversion but wanted to try to stay true to the period of the house. We ordered the 1930s style white primed fire doors to comply with all the fire regs. The doors are very well made and the primer actually looks like a finished coat of white paint. The doors look just like our original doors.”

Posted 4 years ago

Thank you for your review. Max was your salesperson and will be delighted to hear that your so pleased with the doors you purchased. Thank you for taking the time to post this review.

Posted 4 years ago

“After calling all local major companies we couldn't get delivery of a fire door in time. Called doors of distinction and spoke to Max who knew what he was talking about, we got the door we wanted delivered in time, 3 days. Although delivery was expensive the door still came in cheaper than we could get anywhere else. Quality was excellent and will definately be using again. Thanks so much Max and doors of distinction.”

Posted 4 years ago

Thank-you very much for the Great Review. Max is really pleased you are delighted with the door and it's quality. We always do our best to give a great service and receiving such nice reviews helps motivated everyone here. Please do not hesitate to call if we can help in the future and thank you very much for your business.

Posted 4 years ago

“Great service from order to delivery...”

Posted 4 years ago

Thank-you NV. Ollie looked after your order and will be very pleased to see your feedback. You have bought excellent quality doors that will look amazing for many years to come. Thank you for your order and taking the time to write a Great Review.

Posted 4 years ago

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Doors of Distinction is rated 4.6 based on 272 reviews