Petzopia Reviews

Name: Petzopia
Address: Unit 1B Heath Farm, Alcester Road, Birmingham, Wythall
Rating: 4.71

4.7 Rating 1,105 Reviews

95 %

of reviewers recommend Petzopia

4.7

Based on 1,105 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

About Petzopia:

The City where Pets come to Life! The #1 Destination for Personalized Pet Gifts!

Visit Website

Email:

support@petzopia.com

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Petzopia 3 star review on 26th October 2018

Anonymous

Anonymous // 01/01/2019

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“The product was great! Exactly what I ordered, perfect size, good quality! However, I could never login to my account, I couldn't track the order but, fortunately, the product came in good conditions and I didn't need to return it, because it has proved to be challenging getting help. Also tried to order the same shirt again but with a small change but the item wasn't added to the basket and just kept loading indefinitely. I asked for help multiple times and the problem was never solved. I tried refreshing the page, using different browsers, tried for a whole week and nothing. So I ended up with a great t-shirt, but couldn't order more of the same!”

Helpful Report

“Waited to provide this formal review as item was ordered and received months ago, but only worn recently for a specific event. Brilliant product. Just as good when washed. Exactly as envisioned when it was designed. Sizing is excellent. Have recommended you to my friends on Facebook - something that I rarely do. Definitely ordering another running vest from you guys. A+ all the way!”

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“Great product, great customer service, kept me upto date at every stage. Very Helpful. Would definitely recommend this company”

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“easy to make fast delivery really good quality definitely use again”

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“Ordered a school bag for my son, it looks great and is great quality. Both delighted. Customer service has also been outstanding. I shall definetly be a returning customer! Thank you 😊”

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“I bought 4 training vests and a hoodie for my PT clients, unfortunately each one came printed a different colour and all the prints have failed after 2 washes. The ink has either washed away or cracked apart. This was with a low temperature wash with the garments inside out. (The image shows a Solid red logo after just 1 wash) Great range of items however the print quality is not fit for purpose (I have a background in garment printing and know what I am talking about). A great shame but may be worth looking elsewhere if you need them to last.”

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“Brilliant customer service and I'm delighted with their products. I will be ordering again from them soon! Thank you DoodleTogs Team.”

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“Becky Ward helped resolve missing parcel in a very cheerful efficient manner”

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“I was super impressed with the hoodie I bought as a gift for my granddaughter. She also loved it. Would definitely recommend and would not hesitate to use Doodle Togs again.”

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“Nice product and Becky had great customer service”

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“Although I didn't get my first choice t-shirt design the substitute offered to me by the very helpful Becky at DoodleTogs certainly made up for it. The four t-shirts ordered for me and my mates arrived in plenty of time for the festival we needed them for. Thank you.”

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“Ace service and product”

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“I paid for express delivery on a Tuesday which was supposed to have come within 48 hours. I then called to chase it on the Friday only to be promised by the lady I spoke to that I would have a Saturday delivery as I needed the items for the Sunday. My package was deliver to me on the Monday almost a week after I had ordered. There’s was no apology and no refund of express delivery charge.”

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“Good quality products and easy to personalise clothing. Excellent Customer Service and lovely to be able to speak to helpful team!”

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“My husband received lots of compliments on his personalised socks on our wedding day :) the writing is of a plastic material, so I am not sure how long they will last in the wash! But for our wedding day they were perfect.”

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“I received my printed vest very quickly. Printing was of very good quality, but was slightly smaller and further down the vest than I requested, so only 4 out 5 stars.”

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“Everything looked great at first. Perfect resolution. However all of the logos started coming off of the cloth after the first wash. I am very disappointed with how well the designs were applied.”

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“Wonderful customer service. Personalise Suit carriers were made to very high standard”

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“My son was thrilled with his purchase of a hoodie with text on the front. Good quality material and nice design.”

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“great quality and quick delivery really pleased with purchase”

Helpful Report

Petzopia is rated 4.7 based on 1,105 reviews