Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.80

4.8 Rating 1,412 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,412 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Engineer Lee Ref 22081626 22/02/2022 Fantastic service,Lee was amazing & explained everything,cannot praise him enough.”

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Posted 2 years ago

Thank you Anona for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Lee, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service to repair fridge door. They were very responsive and kept us informed throughout the process. Pricing was fair and service technician was knowledgeable and efficient. I would highly recommend Domex for appliance repairs.”

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Posted 2 years ago

Thank you James for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your repair completed by Kosta, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service. Issue with oven diagnosed and repaired quickly. Engineer arrived at the expected time and I appreciated receiving a phone call 30 minutes before he arrived.”

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Posted 2 years ago

Thank you Angela for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks following your repair. Thank you. Domex Customer Care Team

Posted 1 year ago

“The Domex engineer Nas was brilliant, punctual, positive and knowledgeable. He successfully diagnosed the fault, returned within 3 days with the part and repaired it successfully. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your repair completed by Nas, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very good service. Helpful and professional Engineer.”

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Posted 2 years ago

Thank you Maciej for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your repair completed by Nick, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“The Domex website was easy to use and the customer service was fantastic. I originally had a slot booked for Thursday, however they had a cancellation and were able to fit me in on the same day! The senior engineer Lee was very knowledgeable and fixed the leak promptly and efficiently, explaining the process to ensure I could look out for any issues in future. Overall an excellent experience!!”

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Posted 2 years ago

Thank you Sharlean for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your repair completed by Lee, your engineer. We are happy we could bring your call forward and even better - repair it on the same day! Thank you. Domex Customer Care Team

Posted 1 year ago

“A very efficient and professional company.”

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Posted 2 years ago

Thank you for taking time to leave Domex your 5* review. Thank you. Domex Customer Care Team

Posted 1 year ago

“Fantastic service Vadym was really helpful, efficient, and friendly, he sorted out the problem very quickly, we are really pleased. Thank you.”

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Posted 2 years ago

Thank you Sue for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your repair completed by Vadym, your engineer. We are pleased we were able to repair your appliance very quickly. Thank you. Domex Customer Care Team

Posted 1 year ago

“Whilst the initial contact with Samsung was not straightforward in connexion with a fridge freezer warranty repair, once the matter had been passed to Domex, everything went smoothly with their automatic appointment system working well and easy to use. The operative turned up within the allocated time. We were his last call of the day on a Friday and yet nothing was too much trouble. Not only did he carry out the necessary repair, but he explained everything in great detail so we knew why the problem occurred and what he did to ensure it will not happen again. The only problem is I did not write his name down just so I could thank him personally in this review, although the Domex ref no is 21531168.”

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Posted 2 years ago

Thank you Andrew for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Dillon, your engineer. We are delighted to hear how your experience was with Domex and how easily you used our online booking system and how Dillon fixed and explained the issues you had. Thank you. Domex Customer Care Team

Posted 1 year ago

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Posted 2 years ago

Posted 1 year ago

“The repair man was friendly and professional throughout the process and very help”

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Posted 2 years ago

Thank you for taking time to leave Domex your 5* review. Thank you. Domex Customer Care Team

Posted 1 year ago

“Our engineer Costa was very technically minded and polite on his visit. He even put shoe coverings on before entering our house. Our job number was 21462138, sorry for replying a bit late, but this review was pending after we were satisfied with final outcome. Thank You.”

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Posted 2 years ago

Thank you Tosh for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your repair completed by Kosta, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service from start to finish. Helpful and professional and very accommodating to my needs re appointment times. From the call centre to the extremely helpful engineer.”

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Posted 2 years ago

Thank you Alison for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your repair completed by Daniel, your engineer. We are happy that we could help you. Thank you. Domex Customer Care Team

Posted 1 year ago

“EXCELLENT. VERY PROFESSIONAL. THE ENGINEER TELEPHONED 15 MINUTES BEFORE ARRIVAL, TOOK ALL COVID PRECAUTIONS BEFORE ENTERING AND WAS ABLE TO IDENTIFY AND REPAIR THE FAULT SPEEDILY AND EFFICIENTLY. THE BOOKING OFFICE WERE ALSO VERY GOOD AND HELPFUL”

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Posted 2 years ago

Thank you Frank for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Gancho, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Friendly,helpful and polite. Excellent service, Highly recommended.”

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Posted 2 years ago

“Very helpful and after waiting for thereplacement part came back and job was finished in 25 mins. Thank you”

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Posted 2 years ago

“Quick and efficient service”

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Posted 2 years ago

“Easy to book, super efficient customer service and excellent repair from G'acomo who knew exactly what was wrong and repaired an 8 year old dishwasher without any fuss. Would highly recommend and use DOMEX again. Thank you.”

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Posted 2 years ago

Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Giacomo, your engineer. It is great to hear that you are recommending our services to others and will be using us again in the future! Thank you. Domex Customer Care Team

Posted 2 years ago

“Domex repaired our oven, fitting a new element. An engineer came the next working day, and was very efficient and quick carrying out the repair.”

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Posted 2 years ago

Thank you Siobhan for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Alan, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

“Many thanks to Patrick the engineer who visited me today to fix my freezer. He was very professional, friendly, and respectful of COVID precautions. He was also very knowledgeable, in telling me why my freezer will never work again. Thank you. Lynette.”

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Posted 2 years ago

Thank you Lynette for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair carried out by Patrick, your engineer. Thank you. Domex Customer Care Team

Posted 2 years ago

Domex Appliance Services is rated 4.8 based on 1,412 reviews