Domex Appliance Services Reviews

4.79 Rating 1,069 Reviews
95 %
of reviewers recommend Domex Appliance Services
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.09 out of 5
Read Domex Appliance Services Reviews

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

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0203 124 1872



Unit C, Surrey Business ParkWeston RoadGreater London,

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A speedy response (came the next day), fixed the problem and great value for money
Posted 8 months ago
Great service
Posted 8 months ago
Great customer service experience. Appointment setting was efficient and easy. Tracking the appointment and likely arrival time was online. Engineer called before arriving. Engineer was professional, friendly and respectful of our home (putting covers over his shoes when he arrived). Engineer also gave us tips to cost effectively prevent future issues.
Posted 8 months ago
Excellent company, response and communication from start to finish. Engineer Stan arrived on time and were friendly and professional, fast accurate fault diagnostic and repair (5* engineer).
Posted 8 months ago
easy booking, transparent charges and reliable service
Posted 8 months ago
Ivo the engineer was prompt, extremely polite and efficient. He explained the problem very clearly, demonstrated that the repair solved the fault.
Very impressed with the service he provided
Posted 8 months ago
I would recommend them as they are professional and friendly.
Posted 8 months ago
Contact from start to finish was exceptional. Communication was clear and articulate. Engineer Stan plus his supervisor arrived on time and were friendly and professional.
The fault was an unusal one, but the service I got was not only diagnostic but helpful to my decision making - no hard sell, just honest advice. The guys on the customer support desks are incredible too. I hate it when things break or go wrong, but Domex really make things much easier. Thank you.
Posted 8 months ago
Highly recommended. If you need any appliance services, check out Domex and don't look any further! A team of engineer experts- friendly/efficient/ knowledgeable. The job was done very well and in a quick manner ( compared to other companes)
Great professionals. You will not regret by choosing this company!
Posted 8 months ago
My job reference is 20230144 and engineer name is Mr. Michal. He is really good at his job and patiently checked the entire washing machine to find the root cause of the problem. Really appreciate his dedication and would definitely recommend DOMEX.
Posted 8 months ago
First rate repair by your engineer of a Samsung fridge-freezer. Prompt and efficient service, correctly diagnosed and quickly fixed a mechanical problem.. Clearly knew his stuff. Very impressed.
Posted 9 months ago
Company responded very quickly and repair to my washing machine carried out within a couple of days. Shiraz was an excellent mechanic, polite and friendly, would certainly recommend the service
Posted 9 months ago
Many thanks to the engineer Gabrier and his manager who carried out a repair to my BeKo cooker main oven, the fan needed to be replaced and now works perfectly.
Posted 9 months ago
To whom it may concern.
We just want to give great appreciation to the engineer Daniel whom you send to us on the 07.05.2020, Job reference no is 20180715. He operated within the regulations of Covid 19. He had time to listen to us without rushing us, basically he is kind, polite and is a good listener. The job was well done.
Posted 9 months ago
As a first timer, very happy with response and service.
The engineer Plamen, was so friendly and my dog loved him
Posted 9 months ago
They responded quickly, guaranteed a fixed / reasonable price, had spare parts in the van, fixed the problem in one visit, didn't overcharge for parts, friendly engineer
Posted 9 months ago
A prompt and efficient service. A surprise call this morning to let me know an engineer could fix my dishwasher today and Cātālin the engineer called to say when he would be arriving, I am very impressed with the service given by the company and engineer. Thank you
Posted 9 months ago
We've had to use Domex on two separate occasions and have been impressed with the level of service offered. From speaking to the professional and helpful staff, booking the relevant services (shout out to Jessie) , to the service carried out by the engineers. They were thorough everything was resolved (given there was a time consuming issue with fitting the washing machine) and ensured everything was in its place - I admired that they really made sure the unit door was attached back properly and aligned absolutely perfectly, small detail but it really was appreciated.

Excellent competitive rates if compared with others, what Domex charged overall I was quoted from competitors as an hourly rate and as two engineers were required I'd have to pay that figure twice!
Posted 9 months ago
Very easy to arrange an appointment - Venko, the engineer, was very professional and had the right part to fix the problem right away. Very impressed with level of service.
Posted 9 months ago
Great communication with Domex, professional engineer. Excellent service, would recommend.
Posted 9 months ago
Domex Appliance Services is rated 4.79 based on 1,069 reviews