Domex Appliance Services Reviews

4.8 Rating 1,412 Reviews
95 %
of reviewers recommend Domex Appliance Services
4.8
Based on 1,412 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Domex Appliance Services Reviews

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

Write Your review

Tell us how Domex Appliance Services made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Great, friendly and helpful engineers. Easy to organise a repair.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave Domex your 5* review. Its great to hear how happy you are and how easy you found it book a repair Thank you. Domex Customer Care Team
Posted 1 year ago
I recently had my washing machine repaired and found DOMEX to be excellent. Their engineers were fast, efficient and friendly. The online tool was great and kept me in the loop, plus they sent regular text alerts. I would recommend DOMEX to others.
Helpful Report
Posted 1 year ago
Thank you Richard for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by our delivery team. It's nice to hear that you would recommend Domex and we are pleased you found our online system easy to use. Thank you. Domex Customer Care Team
Posted 1 year ago
I had some issues with my new dishwasher but the Domex Engineer named Diego came by and solved it for me. Diego was extremely helpful, so I am a very satisfied customer. Thank you Domex and Diego.
Helpful Report
Posted 1 year ago
Thank you Mrs Saba for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Diego, your engineer. It's great to hear about your experience with Domex and how helpful Diego was. Thank you. Domex Customer Care Team
Posted 1 year ago
The engineer was friendly, professional, customer oriented and punctual. Gave us most helpful advice and after he had completed the visit it was very easy to make payment by credit card using my mobile. Very impressed. I will always use Domex in the future.
Helpful Report
Posted 1 year ago
Thank you Robert for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vladislav, your engineer. It's great to hear that you will use Domex in the future. Thank you. Domex Customer Care Team
Posted 1 year ago
Excellent service the engineer was very helpful
Helpful Report
Posted 1 year ago
Thank you Darren for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vladislav, your engineer. Its nice to hear how helpful Vladislav was. Thank you. Domex Customer Care Team
Posted 1 year ago
Great service from Domex fixing my fridge: very efficient, prompt, helpful and reasonably priced. Giacomo was so professional, knowledgeable, courteous, great at letting me know what time he was arriving, explaining the problem and the solution, and leaving my kitchen absolutely immaculate. Very highly recommend.
Helpful Report
Posted 1 year ago
Thank you Lynda for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Giacomo, your engineer. We are pleased to hear your comments about Giacomo and comments like yours are why is gets the awards and acknowledgements that he does. We are also thankful that you would recommend Domex. Thank you. Domex Customer Care Team
Posted 1 year ago
Fast, efficient, friendly and practical service repair. Even without all the necessary repair items, Vadim the engineer, was able to undertake an excellent repair. 5 stars!
Helpful Report
Posted 1 year ago
Thank you Stephen for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
Very quick and easy booking process and Serhii, the fantastic engineer was so amazing and helpful!
Helpful Report
Posted 1 year ago
Thank you Ifraa for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Serhii, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
I’m very satisfied with this company,very good communication,solved my problem in 24 hours.Very nice stuff.thank you
Helpful Report
Posted 1 year ago
Thank you, Ivanna for taking the time to leave Domex your 5* review. Thank you. Domex Customer Care Team
Posted 1 year ago
Darius arrived and fixed my broken oven efficiently and with minimum disruption. Great sense if humour too.
Helpful Report
Posted 1 year ago
Thank you Diane for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Darius, your engineer. We will add comedian to Darius' skill set :) Thank you. Domex Customer Care Team
Posted 1 year ago
Dealt with the issue an a timely and professional manner. Went over and above.
Helpful Report
Posted 1 year ago
Thank you Dee for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair. Thank you. Domex Customer Care Team
Posted 1 year ago
Domex are very efficient. Helpful info on website and keep me bang up to date via text, regarding progress and repair visits.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Ferhan, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
The operative, Sezhii was master of trade. Quick, efficient and explained all my questions without fuss. Top Top service.
Helpful Report
Posted 1 year ago
Thank you Peter for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Sehii, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
Would highly recommend Vlady knew the problem with the fridge freezer then showed me how he would resolve the problem
Helpful Report
Posted 1 year ago
Thank you Michelle for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vlady, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
Very well presented and polite young man even put coverings on his shoes and gloves on his hands my wife was very impressed
Helpful Report
Posted 1 year ago
Thank you Eddie for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair. Thank you. Domex Customer Care Team
Posted 1 year ago
Extremely reactive and managed to give us an appointment within 3 hours. The engineer Darius was extremely courteous and explained in detail the problem and fix he applied. He also provided some advise on what we could do to ensure similar issues do not reoccur.
Helpful Report
Posted 1 year ago
Thank you, Amit for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Darius, your engineer. It's nice to hear that Darius gave you further advice if you have any further issues. Thank you. Domex Customer Care Team
Posted 1 year ago
Samsung Heat Pump Dryer. Quick turnaround from booking the engineer, the visit, the communication prior, the knowledge and experience of the engineer on all Samsung related equipment and the follow up call. Well done.
Helpful Report
Posted 1 year ago
Thank you for taking the time to leave Domex your 5* review. Thank you. Domex Customer Care Team
Posted 1 year ago
Xcellent service and repair Man Came out quick to do repair
Helpful Report
Posted 1 year ago
Thank you Dorothy for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Matthew, your engineer. We are pleased we were able to repair your appliance very quickly. Thank you. Domex Customer Care Team
Posted 1 year ago
The engineer, Vadim, who fixed my washing machine is a credit to the company. Highly skilled, polite and well presented.
Helpful Report
Posted 1 year ago
Thank you Pamela for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair, completed by Vadym, your engineer. Thank you. Domex Customer Care Tea
Posted 1 year ago
Brilliant professional service - Vadim solved problem with fridge-freezer in minutes.
Helpful Report
Posted 1 year ago
Thank you Roger for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you. Domex Customer Care Team
Posted 1 year ago
Domex Appliance Services is rated 4.8 based on 1,412 reviews