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Domex Appliance Services Reviews

4.8 Rating 1,414 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

4.8

Based on 1,414 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had my fridge freezer fixed today by Alan found him to be really him friendly and what helped was that he explained what he was doing and what the parts did ref no 22361871”

Posted 1 year ago

Thank you Penny for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Alan, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very speedy and efficient customer service. The whole process was very easy in order to get our washing machine fixed. I would go as far as saying that other similar companies should take a look at how Domex do things! A thank you to your engineer Attila for getting repair done! Courteous and professional at all times.”

Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Attila, your engineer. We are happy to hear how Attila performed and how pleased you are with our service. Thank you. Domex Customer Care Team

Posted 1 year ago

“Kosta V25 Kosta did a very good repair on our Grundig fridge/freezer..it was a tricky job but he worked very hard to fit a new compressor..it is working now..very pleased with this repair..he is friendly polite & very hard working..many thanks for five star service.”

Posted 1 year ago

Thank you Christobel for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Kosta, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Very good customer service ,dont waste your time like others and arrange the repair in no time fabolous!!”

Posted 1 year ago

Thank you Saima for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Owais, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Kosta V25 arrived today and within half an hour he had located the problem and resolved the multiple issues. Expert service and polite and friendly. Wonderful.”

Posted 1 year ago

Thank you Philippa for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Kosta, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“I received an excellent service today from Vlady. A very friendly, polite guy who sorted out my problem so quickly [job ref. 22382221] A very big THANK YOU Vlady. You’re an asset to Domex, 👏🏻 👏🏻👏🏻”

Posted 1 year ago

Thank you Wendy for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vladislav, your engineer. We are pleased to hear of your experience and in particular how happy you are with Vlady. Thank you. Domex Customer Care Team

Posted 1 year ago

“Fixed a difficult problem. No horrible call centres just honest help. I felt valued and listened to.”

Posted 1 year ago

Thank you Keith for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Thank you. Domex Customer Care Team

Posted 1 year ago

“I feel totally satisfied with the whole process of the repair to our tumble dryer. I feel that the cost was very reasonable with 2 visits involved to diagnose then return to fit a new part and the repair work was carried out professionally and efficiently.I like the way in which the company keep you informed about each stage of the repair. I will be using this company again and fully recommend Domex Appliance Services.”

Posted 1 year ago

Thank you Lynne for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Cosmin, your engineer. We are pleased how happy you are from the start to the finish of your repair and very happy to hear that you would not only use Domex again but also recommend us. Thank you. Domex Customer Care Team

Posted 1 year ago

“Absolutely amazing service from the man I spoke to on the phone. He was so helpful and kind and got things sorted for me as I have disabled children and my fridge/freezer was not working properly. And the care and communication was amazing nothing to much trouble. If I could give 10 stars I would. Thank you domex”

Posted 1 year ago

Thank you Sam for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Sid, your engineer. We are very pleased to hear how impressed you are with Sid and how he performed during your service visit. Thank you. Domex Customer Care Team

Posted 1 year ago

“My fridge freezer wasn't working properly so I booked Domex for a repair. The engineer came out within a couple of days and identified the issues, I then received a quote for the repair. The next available appointment for the fix was over a week away which was disappointing, but the fix was completed and the fridge freezer is now working perfectly. Would recommend.”

Posted 1 year ago

Thank you Lauren for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Alan, your engineer. We are pleased to hear you would recommend Domex. Thank you. Domex Customer Care Team

Posted 1 year ago

“Josh and Vas attended to have a look at my Beko dishwasher. They were very knowledgeable and patient with my 101 questions. Kindly refilled the salt reservoir for me and when I asked how to clean the filter, they were kind enough to show me despite the fact they were just about to leave. Friendly and professional. Company also allowed me to rebook on the day quickly and easily online when my son fell ill.”

Posted 1 year ago

Thank you, Nawal for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Josh, your engineer. Our engineers are more than happy to answer any questions you have and Domex will assist you in any way we can. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent technical and personal service from Alex. He kept me informed about his arrival time, was able to solve the problem and tested the machine several times. First class service in every way.”

Posted 1 year ago

Thank you Maureen for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Alexander, your engineer. It's nice to hear of your experience with Alexander and the service you received from Domex. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service,very quick response,the problem was diagnosed and sorted in no time!”

Posted 1 year ago

Thank you Tracy for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Nick, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

“Great, friendly and helpful engineers. Easy to organise a repair.”

Posted 1 year ago

Thank you for taking the time to leave Domex your 5* review. Its great to hear how happy you are and how easy you found it book a repair Thank you. Domex Customer Care Team

Posted 1 year ago

“I recently had my washing machine repaired and found DOMEX to be excellent. Their engineers were fast, efficient and friendly. The online tool was great and kept me in the loop, plus they sent regular text alerts. I would recommend DOMEX to others.”

Posted 1 year ago

Thank you Richard for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by our delivery team. It's nice to hear that you would recommend Domex and we are pleased you found our online system easy to use. Thank you. Domex Customer Care Team

Posted 1 year ago

“I had some issues with my new dishwasher but the Domex Engineer named Diego came by and solved it for me. Diego was extremely helpful, so I am a very satisfied customer. Thank you Domex and Diego.”

Posted 1 year ago

Thank you Mrs Saba for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Diego, your engineer. It's great to hear about your experience with Domex and how helpful Diego was. Thank you. Domex Customer Care Team

Posted 1 year ago

“The engineer was friendly, professional, customer oriented and punctual. Gave us most helpful advice and after he had completed the visit it was very easy to make payment by credit card using my mobile. Very impressed. I will always use Domex in the future.”

Posted 1 year ago

Thank you Robert for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vladislav, your engineer. It's great to hear that you will use Domex in the future. Thank you. Domex Customer Care Team

Posted 1 year ago

“Excellent service the engineer was very helpful”

Posted 1 year ago

Thank you Darren for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Vladislav, your engineer. Its nice to hear how helpful Vladislav was. Thank you. Domex Customer Care Team

Posted 1 year ago

“Great service from Domex fixing my fridge: very efficient, prompt, helpful and reasonably priced. Giacomo was so professional, knowledgeable, courteous, great at letting me know what time he was arriving, explaining the problem and the solution, and leaving my kitchen absolutely immaculate. Very highly recommend.”

Posted 1 year ago

Thank you Lynda for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Giacomo, your engineer. We are pleased to hear your comments about Giacomo and comments like yours are why is gets the awards and acknowledgements that he does. We are also thankful that you would recommend Domex. Thank you. Domex Customer Care Team

Posted 1 year ago

“Fast, efficient, friendly and practical service repair. Even without all the necessary repair items, Vadim the engineer, was able to undertake an excellent repair. 5 stars!”

Posted 1 year ago

Thank you Stephen for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Vadym, your engineer. Thank you. Domex Customer Care Team

Posted 1 year ago

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Domex Appliance Services is rated 4.8 based on 1,414 reviews