Domex Appliance Services Reviews

Name: Domex Appliance Services
Address: Unit C, Surrey Business ParkWeston RoadGreater London, Epsom
Rating: 4.81

4.8 Rating 1,511 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

Metrics

Info

4.8

Based on 1,511 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

DANIEL

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Punctual polite respectful. Knew what was wrong and dealt with it quickly”

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Posted 4 years ago

Thank you Ms Vanner for leaving us a 5* review for the work carried out for you today on your oven. It is so good to hear such amazing feedback from you for Ivo, one of our engineers. Thank you. Domex Customer Care Team

Posted 4 years ago

“the two repair men that came to repair my washing machine were very polite and did the job very efficiently”

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Posted 4 years ago

Thank you Mrs Barmaksiz for leaving us a 5* review for the work carried out by Shiraz and Ceco, two of our engineers. We are delighted that you are so happy with the quality of the work completed for you. Thank you. Domex Customer Care Team

Posted 4 years ago

“They were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.”

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Posted 4 years ago

“Very professional and speedy service”

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Posted 4 years ago

“Absolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer”

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Posted 4 years ago

“6th January 2021 Great repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.”

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Posted 4 years ago

“It was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.”

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Posted 4 years ago

“Excellent service from Gancho. Called me in advance so Iknew he was on his way, very polite and engaging and although the fault was caused by the previous installer he rectified what he good to bring the appliance back to good working order.”

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Posted 4 years ago

“Excellent service as always. I shall continue to use you when anything goes wrong (although I hope I won't need you) and to recommend you to friends and neighbours.”

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Posted 4 years ago

“I phoned to say my uninsured fridgefreezer wasn't working on 30/12/20 and an engineer, Yasser, visitied first thing on 31/12/20. He followed all of the Covid distancing rules, supplied his ID and made every effort to repair the appliance. When he couldn't do so, he fully explained why and provided useful advice in a professional and friendly manner. No call out charge.”

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Posted 4 years ago

“20511462 -Bobby. Fantastic service by an experienced and professional engineer called Bobby. I managed to crack the oven door glass after trying to remove and replace the door to clean the glass. It looked so easy on you tube! Bobby managed to get the door back on the oven just before Christmas so we could use it and replaced the glass few days later. I will use Domex again for any domestic repairs”

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Posted 4 years ago

“Super communication, prompt and efficient service, very nice engineer, my dryer works again...reasonably priced, too! What more could I want on the 30th of December?”

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Posted 4 years ago

“The engineer Patrick who came to fix our built in oven. He called 30 mins before arriving. He was polite, curtious and very professional. He followed all COVID rules and repaired our cooker.”

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Posted 4 years ago

“Very good service”

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Posted 4 years ago

“Had a fault with my Siemens washing machine. Booked an appointment on a Saturday for first working day Monday. Engineer arrived promptly, diagnosed and fixed the fault inside an hour (as he had the part he needed in his van). Can't fault them”

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Posted 4 years ago

“Samsung washing m/c displaying error 'dc' Reported to Samsung UK same day Call from Domex the following day to confirm visit that afternoon Doorlock unit changed by Giacomo in 20 mins. Superb response and service from Domex (and Samsung) Thank you!”

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Posted 4 years ago

“Excellent and efficient”

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Posted 4 years ago

“Very clear and informative when scheduling an appointment. Aware of the charges and any charges that would incur. Engineer was super friendly, showed me his ID without even asking, wore PPE and kept his distance. Diagnose the problems and informed me of the charges and repaired!”

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Posted 4 years ago

“I have previously used Domestic & General to repair my fridge, but I can honestly say I will never use that service again because Domex has proven to be a far better appliance service company. Knowledgeable, professional and polite engineers, transparent costs, efficient and polite customer service and money well spent. From personal experience, I would advise anyone not to waste your time and money going elsewhere and make the call to Domex. I wish I had known about this company sooner.”

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Posted 4 years ago

“Just had my cooker repaired by Domex by a guy called Peter. What a great job Peter did, really polite wore a mask and offered to put covers on his shoes. He cleared up after himself and did a brilliant repair. I would highly recommend this company to anyone.”

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Posted 4 years ago

Domex Appliance Services is rated 4.8 based on 1,511 reviews