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Dolphin Fitness Reviews

2.5 Rating 133 Reviews

38 %

of reviewers recommend Dolphin Fitness

Company Reviews

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Phone:

01273 921 222

Location:

135 Trafalgar Road, Portslade, Brighton United Kingdom
BN41 1GU

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Dolphin Fitness 1 star review on 19th April 2022

Dolphin Fitness 1 star review on 19th April 2022

Dolphin Fitness 1 star review on 5th January 2022

Dolphin Fitness 5 star review on 12th May 2016

Karen Richardson

Anonymous

Anonymous // 01/01/2019

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“EXCELLENT!! THEY SOLVED THE PROBLEM VERY QUICKLY ! I ordered from them first time and I am very satisfied. The economy package arrived faster than I expected. By mistake I received a vitamin with a lower IU content than I ordered. I sent them an e-mail and received a reply in a few hours. They apologised for the mistake and ordered a courier who just today collected the package of vitamins I had not ordered and I have just received a package with the vitamin I was expecting. Everything was done in 3 days ! I really like the way they dealt with the customer when there was a mistake and how quickly it was resolved.”

Posted 2 years ago

“Ordered a box of Clif Bar Bloks. There should have been 18 in the box but there were actually only 15!! No response from them. Con artists!!!”

Posted 2 years ago

“Placed my order not quite knowing what to expect after mixed reviews But everything was exactly as they had stated. The confirmation email came through straight after I had placed the order, followed by details of delivery and the parcel has just arrived EXACTLY as promised. Well done and thanks”

Posted 2 years ago

“Ordered a sports watch almost 3 weeks ago and it still has not arrived! Still just says " order received " as it has done for almost 3 weeks! Worse than deliveries from China! Very disappointed as I thought I had ordered it in plenty of time for my main bithday gift last weekend!”

Posted 2 years ago

“I am very disappointed as this was my first time ordering with this website and I was hoping the process would go as smooth as it does with bodybuilding.com. But I just received my order today and they have sent me the WRONG flavor! I ordered my usual Black Cherry and they have sent me Strawberry Kiwi!! I would send it back but I have already opened it. Needless to say, I will NEVER be using this website again. And I will either go back to bodybuilding.com or look for another alternative. First impressions count for me and I am not very impressed with these guys at all!! Tbh I don't normally even leave reviews. But I am so angry that I signed up especially just so I could leave my feedback! Not a great way of keeping new customers! I am now stuck with a pre-workout that I don't even like!”

Posted 3 years ago

“Simply devastated by my purchase ... after almost 2 months of waiting I received 3 pieces of terrible quality, weak material, transparent and poorly made pieces ... disappointment defines ... DO NOT BUY, FLEE FROM THIS SITE”

Posted 3 years ago

“Placed an order. Didn't arrive. They ignored many emails and phone calls. Eventually got my money back through VISA chargeback. How they still get custom is a mystery. Are the favourable reviews made up? AVOID”

Posted 3 years ago

“Terrible service .. Shocking customer service . Still waiting my refund”

Posted 3 years ago

“During the first lockdown I couldn't get hold of my usual moisturiser and Dolphin Fitness had some in stock. since then I've ordered several times for various products and all have arrived within the specified time and well packaged. I've used the free and the standard delivery and been happy with both.”

Posted 3 years ago

“Went to order Reflex whey isolate (micro) protein as discount supplements no longer stock the micro filtered only standard whey, anyway all was well until I clicked on the discounted products they were offering along with the purchase, that's when the red flags started going up at a rate of knots!!! Every additional promotional extra was all dated June 2020 July 2020 yes they were all 6 months out of date. Best before june 2020 etc ...etc which brought me straight here, I've never swerved checkout so fast!!! I've been stung before and I vowed never ever to let it happen to me ever again, always read reviews first no matter how tempting the price is. I will just buy gold standard whey or gold standard whey isolate , the product I was going to purchase was reflex 2.2kg for £45 but trust me it's worth paying £15 more for the about the same quantity and quality , so i will buy gold standard for around the same price with 2 grams of protien less per serving or the isolate it works out 15 quid more but I will have to order x2 at 980 grams so its 460 grams less but trust me it's worth every last Penn if it means not getting screwed over it's still far less than holland and barrett which I usually use when they have offers on which is handy for buying in store so no need to wait, Bottom line is shop at discout supplements of holland and barrett even home bargains if it's just whey protein but avoid this disorganised shambles of a company with all the signs it's ready to close down at any second trust me, it's worth taken the time to read the very latest reviews it will save you all the unnecessary stress.”

Posted 3 years ago

“DONT buy from this company, I am really disappointed with the service of dolphinfitness team I had placed an order for the NOW Foods NOW Ultra Omega-3 + Vitamin D3 but they dispatched me the wrong product NOW foods Ultra Omega 3, once I received the product I told them that this is wrong product and tell them they have to send me correct product, I had provided all details of correct product as per my order confirmation emails but they still send me the wrong product again and argued I had ordered it, when I argued that you had send me the cheaper product and you must refund me the difference they told me that I am wrong and stop replying to my emails.”

Posted 3 years ago

“DONT buy from this company, I am really disappointed with the service of dolphinfitness team I had placed an order for the NOW Foods NOW Ultra Omega-3 + Vitamin D3 but they dispatched me the wrong product NOW foods Ultra Omega 3, once I received the product I told them that this is wrong product and tell them they have to send me correct product, I had provided all details of correct product as per my order confirmation emails but they still send me the wrong product again and argued I had ordered it, when I argued that you had send me the cheaper product and you must refund me the difference they told me that I am wrong and stop replying to my emails.”

Posted 3 years ago

“Great experience, accidentally ordered the wrong product. Emailed them for a returns number. Same day reply. Sent products back & 're ordered correct items. All sorted within 4 days including receipt of correct items.”

Posted 3 years ago

“Very poor service. No telephone number available to call them. I do not recommend them.”

Posted 3 years ago

“Could only find what I wanted at 1 other places and these guys had the best prices - really fast and good customer support. Highly recommended, will be back for future purchases.”

Posted 3 years ago

“Very surprised at the reviews. I haven't had a problem with them in the past. I hope they can turn it around.”

Posted 3 years ago

“Very poor follow up customer service. Granted, Covid19 has caused all sorts of problems, but: Back in early March I ordered on their website items that were clearly displayed as "in stock". This turned out not to be true, and I feel I was misled. THREE MONTHS later the items arrived (a whopping £90 order). Approximately a third of all items were damaged, largely due to be poorly packed. Contact with the company has been difficult to say the least, and they have managed to dodge responsibility by passing the problem onto their supplier, who I might add have been brilliant. Will not order with this company again. As a coeliac sufferer, and desperate at the time in March for products, and having been a long standing customer of theirs, I feel very let down.”

Posted 3 years ago

“Very slow in processing economy deliveries. Of course if you pay extra they will deliver next day but it will cost you. In the meantime, economy deliveries take over 2 weeks to be dispatched, not delivered, dispatched only, if you are lucky. Amazon, on the other end, still offer next day delivery.”

Posted 3 years ago

“Botched delivery, no acknowledgment or response from the company.”

Posted 3 years ago

“Worst experience, such a scam company. Ive had to do a chargeback through my bank to get a refund. No goods delivered since beginning of April and every query/complaint sent was closed without a response. Do not use this company”

Posted 3 years ago

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Dolphin Fitness is rated 2.5 based on 133 reviews