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DMW Property Services Reviews

4.8 Rating 84 Reviews

95 %

of reviewers recommend DMW Property Services

Company Reviews

4.8

Based on 84 reviews


Customer Service
Communication Channels	Telephone, Email

About DMW Property Services:

DMW Property Services are an independent Estate and Lettings based in the Mapperley are of Nottingham, servicing Mapperley, Arnold, Gedling, Carlton, Netherfield, Nottingham and surrounding areas.

We offer very competitive fees whilst providing a comprehensive selling and lettings service.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rented a property from them once we told them we were leaving they couldn't get rid of us quick enough. Didn't give us time to move out before they were at the door wanting to do a final check. Dan was rude to us and his behaviour was unprofessional.”

“We would not recommend DMW to manage your property due to the tenant they recommend. It transpires she gave false documents to get the tenancy in which it cost us thousands in lost rent and damage to the property court fees and bailiffs. We strongly recommend you stay away from this agent”

Thank you for your review. Can I please clarify that we did reference the tenant correctly. I.D was taken. Proof of address was taken and a credit check carried out. The tenant committed fraud with the information she gave, however the information provided to us was proven to be legitimate including a fraudulently obtained DVLA driving license and official documentation for proof of address. I am disappointed that you are apportioning blame on us as your agent when no-one could have foreseen that the documentation provided was fraudulent. We also supported you throughout the whole eviction process, provided you the solicitors to carry out the eviction, continued to carry out quarterly inspections, spoke to you every week on the phone and dealt with all maintenance for no charge for the last 6 months of the tenancy. Your blame should be laid at the tenants door not ours. As was clearly explained to you prior to letting the property there is always a risk associated with tenants and as an agency we try and minimise that risk. We cannot totally remove this risk. We are very disappointed that you feel that should give us a bad review rather than taking your frustration out on the tenant that has caused us both a lot of issues.

“We've been using DMW now for about 3 years. We've found them to be reliable and responsive. They were recommended to us by a friend, and having had a disappointing experience with our previous agent, we were delighted to find DMW so much more efficient. Highly recommended A&G Taylor, Wollaton”

“Excellent service provided by Dan and the team I would highly recommend very friendly and knowledgeable thank all you for your support it was much appreciated.”

We appreciate the time for writing such a kind review. It was a pleasure dealing with you and we wish you all the best in the future. Thank you.

“The service we received when selling our house was excellent. The whole team are friendly and helpful. Dan and Gabrielle are very knowledgeable and supportive. We would definitely use them again.”

“Dan and Gabrielle provided a fantastic service in marketing and selling our home. Dan's initial visit and photography were superb. Gabrielle worked relentlessly liaising with our buyer and solicitors ensuring that the whole process went through as quickly and smoothly as possible. A big "thank you" to you and we would strongly recommend you to anyone.”

“Great friendly, efficient service through the whole process. Excellent lines of communication - always know exactly what’s happening and when. Would totally recommend.”

“Excellent, caring service from beginning to end.”

“Purchased a buy to let property with DMW as the agents and we were very impressed with their service. We now have sold our residential with DMW and they have been excellent.The staff have been very informative and Dan has been very involved from day one. Leigh Jackson”

“Absolutely excellent service from start to finish from DMW. Loved friendly and profession service. Every time I called, the staff knew my details straight away and I felt like I wasn’t just a number. Very much of a family run feel. Thanks again for all your help :)”

“Thank you for your help in selling my property...... Ross”

“Absolute disgrace of a company, our ceiling is ruined from a leak in one of their properties & we’ve been trying to get it repaired since summer 2020. Numerous phone calls, empty promises & not turning up when scheduled to do the job. My partner is disabled & this has caused us so much stress & upset. It’s the worst company I have ever dealt with, I don’t know how they sleep at night.”

“I personally think DMW were fantastic with our purchase of one of their properties. They helped me more than my own estate agents, I would use them and recomend them to anyone, great job”

“DMW were very helpful when we were buying a property through them. They were very responsive to any queries we had and made sure the purchase went through smoothly. Would recommend.”

“Polite, professional and hard working staff. I have never had any problems contacting them and they kept me updated all the way through the sale of my house. Very reliable company with competitive prices. I can recommend their services wholeheartedly.”

“Dan has been very helpful and spot on through the conveyancing unlike these chains where one hand don’t know what the other hand is doing. Highly recommended if you want to save yourself some change and fashionable typical estate agents hierarchy! Highly recommended”

“Have used DMW three times in past 5 years. Dan and the team have given me exceptional service and helped my wife and I through difficult times. Full of energy with boundless enthusiasm they have been marvelous, and there charges are very competitive. Some of the absurd comments have a whiff of “sour grapes” 100% recommendation.”

“Excellent Estate agent! I thoroughly recommend them. Best service and best price! They were completely efficient. professional and friendly throughout, they sold my house really quickly and got me a great price. Thanks for a great service!”

“Took a few months to sell due to condition of the property, but DMW never gave up and eventually it was sold. Would definitely recommend DMW and will certainly use them again in the future!”

“We have used the services of DMW both for property management as well as for sales. They have sold properties for us on more than one occasion, and we would not hesitate in using their services again. They are hard-working, reliable and charge reasonable fees.”

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DMW Property Services is rated 4.8 based on 84 reviews