DKN UK Reviews

Name: DKN UK
Rating: 4.23

4.2 Rating 78 Reviews

85 %

of reviewers recommend DKN UK

4.2

Based on 78 reviews


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Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

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DKN UK 5 star review on 1st January 2024

John Bainbridge

DKN UK 5 star review on 20th October 2023

Mohammad Khatib

Anonymous

Anonymous // 01/01/2019

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“Very happy with product a+”

Helpful Report

Posted 5 months ago

“After seeing multipin connectors I was getting skeptical, and when I saw some vital screws missing, I was sure this thing is not going to work. But I was wrong, some very smart work done by your team. Simply Excellent!”

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Posted 5 months ago

“Really impressed with the bike assembly was straight forward and didn't take to long. The only downside was the manual not explaining clearly how to program the computer.”

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Posted 6 months ago

“The instructions were not always clear and it was difficult to follow the diagrams. You do need two people to assemble this as stated.”

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Posted 6 months ago

“I love this treadmill so far! I previously bought a cheap one from Amazon that was just too light and would shake when I tried to run. The DKN treadmill is solid, I feel safe using it.”

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Posted 7 months ago

“Exercise bike delivered quickly. Pretty straightforward to assemble and the DKN en 2400i appears to be a good solid piece of kit.”

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Posted 7 months ago

“My Endurun running machine and heart monitor are both excellent products from DKN.”

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Posted 7 months ago

“excellent choice for a static exercise bike - efficient delivery - reasonably easy to assemble”

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Posted 8 months ago

“Easy ordering, great communication, quick delivery with an option to choose the day I wanted. Would definitely buy again!”

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Posted 8 months ago

“Very pleased with my new excercise bike, easy to assemble following comprehensive instructions. Solid bike with clear console. Impressive service - 22 hours from placing order to delivery.”

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Posted 8 months ago

“Bought a exercise bike around 2 years ago and after abour 2 months it broke down. Give the people their due - a new bike was sent out. Now as it approches the 2 year mark the bike is showing signs of the bearings failing. Sent numerous emails to DKN customer service requesting info re anyone around the Glasgow area that can come and change bearings or can I buy a bearing set and required tool (remove pedal drives) so I can change them myself but after waiting weeks they have not replied once to my many emails, so from going from 5 stars with the intial bike replacement I will never buy another piece of equipment from them - very disappointed”

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Posted 11 months ago

“The treadmill is great, the price good, and the delivery swift and efficient. 5/5 :)”

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Posted 1 year ago

“The assembly instructions are totally inadequate and do match what comes in the box - some items were already screwed together, which caused confusion. Suggest you do a you tube video to make asembly much easier. The bike itself is robust and should be fit for purpose.”

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Posted 1 year ago

“Sturdy and build quality feels good. Is quiet and smooth. Build Instructions were easy enough as much of the bike is already built. Take away 1/2 a star only as I felt the Instructions on how to setup the User settings could be better. I chose this bike over the Reebok equivalent as Reeboks have quite a few negative reviews that it starts squeaking after prolonged use. Delivery was swift but was dumped on my front door step as I was out. Message I received was that delivery would be left with neighbour if not in. Another half star deducted for Delivery. Wife had to get neighbour to help her move it out the way to get into house.”

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Posted 1 year ago

“Great Treadmill, really well built and excellent value for money. Delivery and comms really good.”

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Posted 1 year ago

“Brilliant equipment- love the treadmill - I’ve been on it everyday since it arrived 2 weeks ago - service was great”

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Posted 1 year ago

“Having now had the running machine, just over a month now, it is just what I was looking for. Easy to construct and then robust to use.”

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Posted 1 year ago

“I contacted three separate firms regarding a treadmill, I had heard that the customer service wasn't very good. Out of the three, only one replied, that was Jovi Mirkovic from DKN and he was brilliant from start to finish. He kept me updated and even managed to get it to me before Christmas. I asked his opinion on whether as a beginner on treadmills do I go for the expensive or slightly cheaper, he recommended the cheaper one, so I jumped at it. Thanking him for his honesty.”

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Posted 1 year ago

“This is my 2nd DKN bike and can’t fault either as they have been great quality and as a heavier user nice and stable. Definitely recommend”

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Posted 1 year ago

“Product dispatched quickly. Excellent quality and price.”

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Posted 1 year ago

DKN UK is rated 4.2 based on 78 reviews