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Disk Doctor Labs Limited Reviews

4.9 Rating 161 Reviews

99 %

of reviewers recommend Disk Doctor Labs Limited

Company Reviews

4.9

Based on 161 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

About Disk Doctor Labs Limited:

We recover data from damage storage devices including hard drives, USB drives, raid servers etc. We have also published dozens of data recovery software.

Visit Website

Phone:

02030 869 512

Email:

csuk@diskdoctors.com

Location:

49, Queen Victoria Street, Albert Buildings
London
EC4N 4SA

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Disk Doctor Labs Limited 5 star review on 23rd April 2018

Disk Doctor Labs Limited 5 star review on 4th September 2017

Disk Doctor Labs Limited 5 star review on 10th February 2017

Disk Doctor Labs Limited 5 star review on 10th February 2017

Disk Doctor Labs Limited 5 star review on 3rd December 2016

Disk Doctor Labs Limited 5 star review on 12th October 2016

Disk Doctor Labs Limited 5 star review on 7th September 2016

Sailesh Panchmatia

4

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“An excellent service provided, very professional & helpful, dealt with Shakeel who explained the process in detail and very clearly, I had used Disk Doctors Lab service recently and my data from my laptop hard drive which was very valuable to me was recovered in no time including all my photos +videos, the job was even completed well before the scheduled date. Without Shakeel's professional job I would have lost many years of important data, I highly recommend Disk Doctors to anyone who needs their data recovered and I will definitely use their services again in the future if needed, their service was amazing, fast + efficient and at a competitive price too. Thank you very much again Shakeel”

Helpful Report

Posted 1 year ago

Thank you for the review.

Posted 8 months ago

“Good customer service, clear, patient and professional. And the best part, retrieved my data from damaged hard disk. Worth any price!”

Posted 1 month ago

“I am so grateful to Shakeel at Disk Doctors. Shakeel recovered data on two hard drives for me last year, and just this week, when I suffered a failure of another hard drive, I felt so relieved to know who to go to for help. I appreciate that, as had been the case last year, Shakeel has been able to restore my data from his Mansion House office, without needing to post my hard drive to a lab elsewhere, and in this way, he eliminated the risk of my drive becoming lost or damaged in the post. It has also made a massive difference to me, that Shakeel has been available to meet at his Mansion House office, during a time when so many businesses will only communicate by phone or email. The reason why this makes such a big difference to me, is because I have suffered from anxiety for a number of years, and this often affects my ability to use email and phone communication, and whilst I hope to make progress and finally overcome this longstanding issue in the near future, the fact that I have been able to see Shakeel in person, and the fact that he has always shown patience and understanding regarding my communication issues, has been in fact, what has made it at all possible for me to receive his help with data recovery. Shakeel is diligent, paying attention to detail, and not only has the technical expertise to restore data, but he is someone who genuinely wants to help his customers. Every time he has recovered data for me, he has explained what has happened to the data, and how he has restored it, and every time I have seen him, he has also offered me advice on methods of better protecting my data including: how to more safely transport my hard drives, how to ensure safe hard drive ejection, how to better manage the backing up of my data via particular hardware or cloud options, and how to even attempt to recover data myself before coming in to see him. By trying to educate me in these ways he is potentially reducing my need for his services in the future, and in this way, he proves that he is more than just ethical in how he runs his business, but he is someone who is an uncommonly good human being. On my latest visit to Disk Doctors, Shakeel even gently encouraged me to overcome some of my anxiety issues regarding communication, and he knew how to do this in a way that was not patronising, but that was sensitive and respectful. He is someone who seems like he has a lot wisdom about life outside of data recovery, and I appreciate that he has cared enough to try to impart some of this wisdom over the hard drive drop off and collection appointments I have had with him. When I was panicking about this week's hard drive failure, amidst so many other things that have been worrying me in my life lately, I was so relieved to find Shakeel, still based at the Mansion House office, still able to help me. I hope that going forwards, I will do better to apply the advice Shakeel has given me to protect my data, so I don't show up at his door panicking about hard drive failures so often! I owe Shakeel so much, not just for having restored my data, but for having shown me patience and compassion when I have been stressed about so many other things in my life at the times when I have seen him. The data Shakeel helped restore is so important to me. In recent years I have endured some financial hardship as a result of my anxiety and other health issues, and my wish is to eventually support myself through music production, and music video creation, and the data Shakeel has recovered has been, for the most part, these music projects, that I am completely depending on, in order to build a future for myself. If I get anywhere with my music, I will not forget that I owe Shakeel for having made that possible. Thank you so much Shakeel. Your work makes a real difference to people’s lives. I hope I can make half the difference to someone’s life that you have made to mine through your technical expertise and customer care at Disk Doctors.”

Posted 5 months ago

“A second fantastic job from Shakeel. Shakeel and the team always manage do the impossible and perform very high quality dada recovery on wrecked discs. he recovered important memories for me like my graduation and my boyfriends videos. The data was sent via wetransfer and screenshot so u could check it's recovered before you pay. Incredibly grateful AGAIN thank you Shakeel, absolutely recommended!”

Posted 7 months ago

“Disk Doctor is comprehensive and outstanding service for disc recovery. Shakeel worked miracles to resolve what was a seemingly impossible task to recover data from a reformatted external hard drive. In what appeared to be a bleak data situation, I contacted several recovery specialists to gauge my prospects of success. Where other services charged a considerable fee simply to look at the device, or wrote off any chance of success straight away, DDL offered this service free of charge before giving a transparent rating of success for recovery. Fast, courteous and communicative at every stage, it was a massive relief to resolve the situation and I'm incredibly grateful. Nothing short of a fantastic experience, and where I hope I'll never need to do it again, I know where I'll be going if I do!”

Posted 7 months ago

Thank you so much for your 5-star rating of Disk Doctor Labs Limited! We are so glad you had an amazing experience with us. The drive was not just reformatted but also had considerable new data written to it, this caused overwirtting and made the issue complex. Fortunately the overwitting happened where non critical data was present. Our goal with our comprehensive and outstanding disk recovery service is to leave our customers completely satisfied with the results. We are glad we were able to make a seemingly impossible data recovery task possible. We pride ourselves on offering transparent and honest evaluations, free of charge, and providing fast and friendly customer service every step of the way. We are so grateful for your kind words and are glad to have been able to provide you with an excellent experience. Thank you again!

Posted 7 months ago

“they did an incredible job recovering my graduation dvd, sent me screenshots before payment to prove it. the guy on the phone was very knowledgeable and got back to me quickly. am using again. PRobably among the best of this type of service in the world.”

Posted 8 months ago

“Recently used Disk Doctors after losing over 100GB of .mxf files. The files were recovered quickly, efficiently and a first class service was provided. Would highly recommend for any Data Loss.”

Posted 9 months ago

“Can't thank the Disk Doctors enough. They were the 3rd company I tried (including my laptop manufacturer), I should have just gone there first. They recovered everything on my laptop which I'm so grateful for. If you need your data back - head here first.”

Posted 9 months ago

“Outstanding service, all my data was saved and returned promptly!”

Posted 1 year ago

“An excellent service provided, very professional & helpful, dealt with Shakeel who explained the process in detail and very clearly, I had used Disk Doctors Lab service recently and my data from my laptop hard drive which was very valuable to me was recovered in no time including all my photos +videos, the job was even completed well before the scheduled date. Without Shakeel's professional job I would have lost many years of important data, I highly recommend Disk Doctors to anyone who needs their data recovered and I will definitely use their services again in the future if needed, their service was amazing, fast + efficient and at a competitive price too. Thank you very much again Shakeel”

Posted 1 year ago

Thank you for the review.

Posted 8 months ago

“Disk Doctors recovered valuable photo files from a hard drive that had long ceased operating. The service was fast and efficient at the Quen Victoria Street branch and I am very happy.”

Posted 1 year ago

“Best services, very knowledgable, very helpful.”

Posted 1 year ago

Thank you for the 5-star review for our data recovery service.

Posted 1 year ago

“kind and efficient”

Posted 1 year ago

Thank you for the review.

Posted 1 year ago

“1234567890”

Posted 1 year ago

Thank you for the 5-star review.

Posted 1 year ago

“Amazing Service. Contacted Disk Doctors and spoke to Shakeel who gave me two solutions to a very difficult problem with recovering date on my Iphone. I am so grateful to Shakeel as I am not technical minded, but Shakeel explained everything in a simple and straigforward way so that I could easily follow his advice and resolve the issue. Thank you very much, Shakeel and Disk Doctors. I will use your services again and recommend you to business contacts and friends. T. Butler, Knightsbridge, London”

Posted 2 years ago

Thank you for the 5 star review, please do not hesitate to contact us if you require futher help.

Posted 2 years ago

“I found Disk Doctors transparent in their workings, they took time to talk me through their process. They did an initial free evaluation, found that they could recover my data from old CD's, discussed their pricing with me and then performed their miracle. Highly recommended.”

Posted 2 years ago

Pleased to know that you are happy with our London data recovery services, thank you for the 5 star review.

Posted 2 years ago

“Excellent service and comms. Would certainly reccomend using this company in future. Thanks Shakeel and team.”

Posted 2 years ago

Pleased to know that you are happy with our London data recovery services, thank you for the 5 star review.

Posted 2 years ago

“Disk Doctors really helped me out after my external hard drive started making weird noises. No matter what I did at home I wasn't able to copy or rescue my drive. The drive wasn't reading and the number of bad blocks was growing. This was my back up drive, so contained a lot of data that I didn't have a copy of anywhere else. I didn't know what Disk Doctors were going to be able to do, since I had tried everything I could think of, but they were able to restore all of my data and even copied it into a new external hard disk. They were very thorough and explained exactly what was wrong and even gave me advice for how to avoid the same situation happening in the future. I'm so grateful to Disk Doctors for their professional and personal service.”

Posted 2 years ago

“Excellent service. Managed to recover precious family photos & videos from my deceased hard disc drive. Received an estimate for the work very promptly and a rough idea of when the process would be completed. Good communication throughout. Would use again without hesitation.”

Posted 2 years ago

Thank for the review, pleased to know that you are happy with our data recovery service.

Posted 2 years ago

“excellent job... thank you for getting me out of a tricky situation.”

Posted 2 years ago

Thank you for the 5 star review, we are glad that you are happy with our data recovery service at London lab.

Posted 2 years ago

“Excellent, if not inexpensive service. Superb expectation management and, in the this instance, a completely successful recovery. Thanks very much indeed Disk Doctor!”

Posted 2 years ago

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Disk Doctor Labs Limited is rated 4.9 based on 161 reviews