“Be aware, huge payment and possibly cash flow issues.
This company don't have any actual stock.
They will confirm and order, send an invoice and take payment. Then they will inform you that the "supplier" doesn't have stock.
This is where the problems begin.
You will then enter a black hole of refunds. You will have to, no kidding, provide scanned copies of bank statements and photo IDs before they will give you your own money back.
You use online banking so no statements? Your problem, no refund. Fill out a lengthy and privacy invading form and hope for the best.
This was a purchase of kits for a football club and so not an insignificant purchase.
They still have my money.
At all points they have been unhelpful and have reminded me of the "computer says no" character from Little Britain.
This was the first and last time using this company. Pro Direct for me going forwards.
Be aware.”
“Poor customer service. We wore newly purchased shirts three times and they’ve clicked. They’ve been printed with logo/badge, sponsor and kit number. This dos is £120 plus £60 for the shirts. When I’ve contacted customer services they told me to send photos as proof. I did this. Then I was asked to send the kits in. So what are we going to wear for our next game. Won’t give us a return or exchange without giving the items back for ‘investigation’. TS3 sports is where we’ll stick to now thank you very much.”
“They have excellent flash promotions on quality items - prices you will not find anywhere else. Definitely worth checking out. Unfortunately delivery is expensive at a standard £10 rate, but because of the flash promotion, I found the items I purchased still worked out cheaper than if I had gone elsewhere.”
