“Ordered a fire on the Monday, arrived on the Thursday and installed by my fitter on Friday, really simple process. My new fire was well packed and discount fires provided me with tracking number and URL to monitor the progress of my parcel. Hassel free company to deal with, top marks.”
“We have bought multiple products from Discount Fires and see them as being part of the City Plumbers Liverpool team. Quality products and service ensure that we can pass the savings and convenience on to our own customers. Thanks guys.”
“Phone a couple of times and had a good chat about the fire I had removed and what I was planning to purchase etc. Advice was good, nice and friendly,no pressure.
The fire arrived safely and when advised by e-mail. Now fitted and working well. Good value for money as well.”
“Having recently purchased a fire from this company, I was delighted by the customer service which was both helpful and polite. They seemed really interested in what I wanted ,rather than what they wanted to sell me. I would definitely recomend them to anyone in the market for a new fire.”
“I purchased this fireplace to go on a chimney breast wall that had no firemon it at the time. I am quite a picky consumer and normally know what I want, but it was difficult to picture the perfect fireplace without one already being there. I went to the store woth my husband and the gent who served us was kind and patient all 3 times we went in, the knowledge was fantastic and advice given to personal preference was wonderful. Our fireplace is fantastic quality and looks amazing, and the price we paid for what we have got is beyond a snip! Discoumt in this case most certainly does not mean having to sacrifice quality as its so well made and finished. I would recommend anyone to shop with them and will definitely be returning should we move and need another, my current one will be staying with us now for a verg long time! Thank you so much!”
“We decided to give Discount Fires a try due to their pricing and were a little worried that the low prices would mean poor service or even fraud, as we have all heard the stories about rogue traders. But we are extremely pleased with the service provided. We received our new fire within 3 working days of placing the order in perfect condition. Can't complain about any aspect of the service provided and would certainly use them again.”
“I found the service to be of excellent quality, it was a quick and easy process to make my purchase. I would recommend this site to my friends or anyone looking at buying a fire as it took the hassle out of visiting different shops to find my ideal fire and surround which I'm very happy with I will definitely be returning to this website in the future.”
