Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Direct Sports Reviews

4.5 Rating 295 Reviews

87 %

of reviewers recommend Direct Sports

Company Reviews

4.5

Based on 295 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Write Your review

Tell us how Direct Sports made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Direct Sports 5 star review on 3rd January 2024

Direct Sports 2 star review on 29th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m a customer for many years, but honestly the delivery partners they have and they are useless and no respect towards customer, took next day delivery and chested without coming with a blank image saying tried for delivery and when challenged they delivered following day but when asked about next day charges to be refunded as not delivered, saying that address wasn’t given properly, but nothing changed on address over years and in-fact on this delivery too which they did following day and refused to pay back tho r extra charges i payed for next day delivery. Im not interested to use this shop anymore as not trust worthy and package came a but damaged too. We are better off to shop elsewhere and pity is though they knew all they refused to treat customer correctly. Why customers should do business with them, they need to think, i lost a valuable day for what i ordered and on top this humiliation is not acceptable”

Posted 1 day ago

“I did click and collect and staff were Very helpful allowing me to try the shoes on at the collection”

Posted 3 days ago

“Bought a pair of Babolat Jet Tere All Court Mens Tennis Shoes (Grey-Aero). Delivery was faster than stated. Compared online prices and Direct Sports was easily the cheapest at £48.99 (51% off)! Love the shoes but some may find it on the tight fit slightly if you have wide feet or need to wear an insole/ankle support. Despite that a great shoe at a great price. Will definitely buy from Direct Sports again.”

Posted 3 days ago

“Quick delivery from ordering. Good prices - ordered more for choice but kept everything!! Will definitely order from you again”

Posted 1 week ago

“Swift delivery,well packed and easy purchase with no issues. Very happy with my new paddle board :)”

Posted 2 weeks ago

“Great speedy service and great value. Will definitely use again. Thank you 😊”

Posted 2 weeks ago

“Nice range of quality good sports wear at reasonable prices”

Posted 2 weeks ago

“Good prices, variety of products, on-time delivery, and hassle-free purchase”

Posted 2 weeks ago

“Arrived speedy. Good fit. Very comfortable”

Posted 3 weeks ago

“Great price for the tennis balls I wanted and they were delivered very quickly.”

Posted 3 weeks ago

“Great product detail, selection and service. Bought a racket, chose strings and tension and had it delivered the next day! Awesome 🤩 Thank you 🙏🏿”

Posted 3 weeks ago

“Excellent Service and Faster Delivery! I recently purchased Badminton rockets from Direct Sports, and the quality of the product was amazing. Not only this, they offer a wide range of high-quality products and their delivery was also incredibly fast. I Highly recommend Direct Sports to anyone looking for top notch sports gear and efficient service.”

Posted 3 weeks ago

“Great website, great prices and wonderful, quick delivery. Thank you.”

Posted 4 weeks ago

“It was quick”

Posted 4 weeks ago

“Frustratingly I live 0.5miles away from a sports direct store and paid £4.99 delivery to store and sadly due to the product not fitting I paid £4.99 to return and was told I could not return to the store. Very disappointed in this customer service.”

Posted 1 month ago

“Arrived on time and good fit, would have preferred to visit a shop as near the main warehouse but still good buy”

Posted 1 month ago

“Great range of products; good price; fast delivery.”

Posted 1 month ago

“Ordering easy and arrived quickly. Have worn this brand previously and found them very comfortable. Went up half a size to give more space. Excellent for badminton.”

Posted 1 month ago

“arrived early and price was the best I could get anywhere”

Posted 1 month ago

“The price was very competitive and my order arrived extremely quickly. Will use again.”

Posted 1 month ago

«
1
2
3
4
5
»

Direct Sports is rated 4.5 based on 295 reviews