Direct Car Parts Reviews

4.8 Rating 1,306 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,306 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Item exactly as described , good quality, reasonably priced . Excellent customer service . I would most certainly purchase from them again .
Helpful Report
Posted 7 months ago
Order came promptly Packed well and works as expected. I would do business with this Direct Car Parts again.
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Posted 7 months ago
Very impressed with the product. Quality product. Very good fit. Certainly sets off the vehicle.
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Posted 7 months ago
Fast efficient good comms good value
Helpful Report
Posted 8 months ago
Ordered online website easy to navigate. Good price and speedy delivery
Helpful Report
Posted 8 months ago
Direct Car Parts were a delight to deal with. My parts were not in stock when the order was placed, but updated on the progress and that was all I needed. Part itself fitted well and is good quality!
Helpful Report
Posted 8 months ago
Great service & very happy with Volvo XC60 rear bumper protector strip.
Helpful Report
Posted 8 months ago
Excellent, looks spot on, fitted lovely, very very pleased, well done
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Posted 8 months ago
Chain as expected and at a good price
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Posted 8 months ago
Excellent product and service.
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Posted 8 months ago
Ordering was a breeze, and the mats arrived when promised. The red colour looks great in my Picasso and the black edging complements the black carpets. Mt only small issue is the mat for the back was supposed to be one piece but I received two separate mats. I was at first, a little disappointed, however, the two mats go way under the front seats and are such a good fit that it took a little while to position them correctly. Overall I am very pleased with the colour, the mat quality, fit and the service
Helpful Report
Posted 9 months ago
Great price and fast service- thank you
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Posted 9 months ago
Very pleased with the bumper protector I ordered from Direct Car Parts. Shipping took awhile but that was due to it having to be ordered from manufacturer direct and I guess needed to be made. It does state this in the description. I was happy to wait for this product. I did message them just to confirm delivery and got a message back with no problem. The bumper protector arrived via Royal Mail in the time stated unboxing it it was well packed and came with everything needed to fit. The protector itself is well made and fitted perfectly to my Ford Focus Active X. I was a bit concerned as my car has slightly different bumper to normal Focus Estates/Wagons but this area is the same. I know it does say active in the description but I’ve been there before. But I need not of worried. The protector came with 3m tape already applied, looked a little sparse, I decided to go with it with thought of putting more on if needed! Using the alcohol wipe that came with the protector I followed instruction of only wiping one way! Marked the centre and end locations of protector with tape, Removed the 3m tape cover strips and applied the protector to bumper! Well I needn’t of worried about amount of tape as it stuck first time with no issues. The colour of the plastic matches the cars plastic and I think it looks very good. I am very pleased with end result. Direct Car Parts did well and I will use them again. Only minor grip is shipping time but that’s not their fault and they do say on website. But it was well worth the wait. The price of the bumper protector is half that of Ford and even those on eBay! I’m not talking about the plastic film one, this is solid abs plastic. Good job.
Direct Car Parts 5 star review on 28th June 2023 Direct Car Parts 5 star review on 28th June 2023
Helpful Report
Posted 9 months ago
Used them before very professional and keep you up to date with the postage of your purchase.
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Posted 9 months ago
Delivery was very much later than expected but this was due to delays with the original supplier and DCP kept me informed throughout - which was appreciated. Actual product came well packaged and delivered as expected (once consignment has been confirmed).
Helpful Report
Posted 9 months ago
Quality product and first class service. We asked that delivery be delayed until we returned from holiday. A quick phone call on our return and product was delivered two days later. Thank you.
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Posted 9 months ago
A good product shame about the price of delivery
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Posted 9 months ago
Supplied a good quality bumper protector made to a high standard and at a reasonable price
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Posted 10 months ago
Product is very good and easy to fit. Unfortunate re delay in between order and delivery.
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Posted 10 months ago
I think a month for delivery is a bit excessive. And it was delivered by Royal Mail and not DHL.
Helpful Report
Posted 10 months ago
Direct Car Parts is rated 4.8 based on 1,306 reviews