Direct Car Parts Reviews

4.8 Rating 1,308 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,308 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
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Phone:

01325 802710

Email:

sales@directcarparts.co.uk

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Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
Take to long to supply certain parts otherwise very helpful on the phone
Helpful Report
Posted 3 years ago
Quite a long delivery time. I have fitted the part which was as described. The item is not perfect as it is 5mm too long for the bumper but fitted and fit for purpose. Reasonable price.
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Posted 3 years ago
Good selection good price delivered as promised
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Posted 3 years ago
Car part arrived in good time very pleased with it
Helpful Report
Posted 3 years ago
Direct Car Parts were very helpful phoned and E-mailed me to tell me they had despatched my order and it arrived the on the said date.
Helpful Report
Posted 3 years ago
All good service
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Posted 3 years ago
Top rate. Apart from the waiting time.
Helpful Report
Posted 3 years ago
Easy to fit but could have had a bit more tape adhesive to make sure it actually sticks forever. It also looks good on the car .
Helpful Report
Posted 3 years ago
I purchased an excellent bumper protector for my Renault Megane. I would have given 5 stars but the communication was a tad confusing as I was given 3 different dates for delivery (as Direct Car Parts had to order from a 3rd party). The web page gave one estimate for delivery, the sales receipt extended this by 3 days and a subsequent communication extended this by a further 5 days! That said, I received my purchase just within the original worst case estimate. The seller also used a delivery service different to that requested on my order....
Helpful Report
Posted 3 years ago
Order item, however, it was not available as out of stock. This information was only provided after purchase. There was a 2 week delay but it arrived safe and sound and as described.
Helpful Report
Posted 3 years ago
Good service, parcel arrived in good condition, very satisfied
Helpful Report
Posted 3 years ago
Easy to use website and the product seems to work well and was well tailored to fit my car. The reason for not giving 5 stars are that I think that the product is over-priced and delivery was a bit slow.
Helpful Report
Posted 3 years ago
It's the second rear bumper protector I've purchased from you for my new cars, very good product good service and the product fitted like a glove.
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Posted 3 years ago
No problems. Item delivered promptly and well packed.
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Posted 3 years ago
Excellent service had to wait a while for goods but under the circumstances the way things are I forgive them well done guys and girls
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Posted 3 years ago
easy to order delivery fast goods well packed would order again when needed
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Posted 3 years ago
im in Northern Ireland it said free delivery was charged almost £20 shouldn't advertise free delivery!!Happy with products Hopefully will do business in near future thanks
Helpful Report
Posted 3 years ago
This site was the only one I could get my spray paint colour from. From order to delivery it was excellent.Unfortunately the cans were only 150ml and I didn't have enough to complete the job to my satisfaction. that was my fault!!
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Posted 3 years ago
Correct part ordered and delivered promptly.
Helpful Report
Posted 3 years ago
The delivery was quite slow as the product had to be ordered in from the manufacturer/supplier. Whilst a timescale on delivery was given, this was not actually met. That said, when it arrived in stock, deliver was made next-day.
Helpful Report
Posted 3 years ago
Direct Car Parts is rated 4.8 based on 1,308 reviews