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Dip & Doze Reviews

4.9 Rating 1,976 Reviews

98 %

of reviewers recommend Dip & Doze

Company Reviews

Product Reviews

4.9

Based on 1,976 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dip & Doze:

The highest quality bedding and towels, certified organic and Fairtrade, reimagined for contemporary living. Shop online now!

Visit Website

Phone:

0161 537 1797

Email:

hello@dipanddoze.com

Location:

Centrepoint, Marshall Stevens Way, Manchester,
Centrepoint, Marshall Stevens Way, Manchester
Manchester
M17 1PP

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Dip & Doze 5 star review on 2nd April 2024

Dip & Doze 5 star review on 22nd December 2023

Dip & Doze 5 star review on 3rd March 2023

Dip & Doze 5 star review on 16th September 2022

Dip & Doze 5 star review on 3rd September 2022

Dip & Doze 5 star review on 1st June 2022

Dip & Doze 5 star review on 22nd February 2022

54

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really love that these towels are fairtrade! 😊 there were a few threads that were a bit pulled on them when they arrived, but nothing that was too obvious or made me want to stop using them. Lovely colours available too 😊”

Posted 3 years ago

Good Afternoon Hannah, Thank you so much for taking the time to write us a review, although we’re so sorry to hear about the issue with your towel. We take great pride and care in the quality of our products and have a strict quality control process so this is something we do not expect to happen. We would love the chance to make it up to you, as well as investigate further, so if you have the chance just drop us an email at hello@dipanddoze.com Including your order number.

Posted 3 years ago

“Quality feels very good, delivery was fast. Only improvement would be plastic free packaging, which could easily be done. Companies like Seasalt sent their clothes out without plastic bags. The sheets already have the protection of the cloth bags.”

Posted 3 years ago

“Very very good. Just maybe less plastic in packaging”

Posted 3 years ago

Good Afternoon Alessandra, Thank you very much for your wonderful review. We're delighted to hear that you're happy with the quality of your new bedding! With regard to your dislike of plastic, we’re completely with you! When our business started out, we decided to use recycled plastic so that our products stay perfectly clean and dry. However, we listened to our customers and we’ve now developed packaging that’s 100% compostable. As our aim is to be as environmentally friendly as possible, we haven’t re-packaged our slightly older stock so some orders may still arrive in recycled plastic but soon we’ll be completely plastic-free.

Posted 3 years ago

“Understated design with carefully thought out detail combined with a top quality thread, perfect for stripped back design settings. Very much appreciating the feel and the good night's sleep. Could completely dispense with plastic packaging or look into alternatives for a five star review.”

Posted 3 years ago

Good Afternoon Gary, Thank you very much for your wonderful review. We're delighted to hear that you're happy with the quality of your new bedding! With regard to your dislike of plastic, we’re completely with you! When our business started out, we decided to use recycled plastic so that our products stay perfectly clean and dry. However, we listened to our customers and we’ve now developed packaging that’s 100% compostable. As our aim is to be as environmentally friendly as possible, we haven’t re-packaged our slightly older stock so some orders may still arrive in recycled plastic but soon we’ll be completely plastic-free.

Posted 3 years ago

“Great quality! Exactly how it is described.”

Posted 3 years ago

“Soft good quality The white looked a bit off (not as luxury as the darker colours)”

Posted 3 years ago

Good Afternoon Charlotte, Thank you so much for taking the time to write us a review. We're delighted to hear that you're happy with the quality. Although we’re sorry to hear about your disappointment with the shade of white. As we don't use any harmful whitening chemicals our bedding isn't ‘bright white’ that is achieved with the use of these chemicals. Instead, we have made our bedding to be a ‘true white’, which matches most other white bedding on the market. I hope that helps!

Posted 3 years ago

“Great quality, doing this so I can buy the soft touch as well 😉”

Posted 3 years ago

“Firstly, I love that I have a clean conscious when purchasing Dip & Doze products. That's one of the main reasons I landed here! Machine washible yet high quality bedding is difficult to come by so I thank you for existing. I'm yet to truly enjoy my sheets as I think they need to be slept in for a while before you realise the true benefits, but I can definitely say that I noticed the high quality immediately and as I'm a warm sleeper, the different textile types suit me perfectly!”

Posted 3 years ago

“I bought a double fitted cotton sheet. I have a good quality memory foam mattress about 9 inches (23cm deep). The sheet fits extremely loosely on the mattress which rather defeats the object of a fitted sheet. This is why I only give the product 4 stars because the product is otherwise excellent and very comfortable. despite this slight disappointment I will consider purchasing from Dip and Doze again.”

Posted 3 years ago

Good Afternoon Anthony, Thank you very much for taking the time to write us a review. We're delighted to hear that you're happy with the quality of your new bedding! Although, we're so sorry to hear that your sheet isn't fitting properly. Our sheets are made to fit standard size mattresses, so our fitted sheets are 30 cm deep. If you would like, you can view this on the size guide under the description. Unfortunately, this would explain why the sheet is loose on the mattress. I hope that helps!

Posted 3 years ago

“Beautiful quality sheets and very quick delivery. We are very happy with them so far. Would be happier if they were cheaper though.”

Posted 3 years ago

Good Afternoon Victoria, Thank you very much for taking the time to write us a review. We're delighted to hear that you're happy with the quality of your new bedding! With regards to the price, we offer the fairest prices for the highest quality, sustainably sourced and ethically produced cotton. Ensuring we offer genuinely honest prices whilst paying everyone in the supply chain fairly is a matter close to our hearts. This is also why we made the decision to avoid middle-man markups by selling our products exclusively online. I hope that helps!

Posted 3 years ago

“Quality of bedding is excellent and delivery was prompt. Having all the items in separate cloth bags which were inside plastic bags wasn’t really necessary although it was great that all the plastic was recyclable.”

Posted 3 years ago

Good Morning Siobhan, Thank you very much for your wonderful review. We're delighted to hear that you're happy with the quality of your new bedding! When our business started out, we made the decision to use recycled plastic for our inner packaging to make use of this secondary good. The reason this is necessary is so that our products stay perfectly clean and dry. I'm pleased to say that we’ve now developed inner packaging that’s 100% compostable. As our aim is to be as environmentally friendly as possible, we haven't re-packaged our slightly older stock. However, soon we’ll be completely plastic free and part of a community of pioneering business leaders.

Posted 3 years ago

“I ordered a king size duvet set, it seemed a little large but I was advised it would shrink after a couple of washes. I've washed it once and it is really comfortable and I think will soften up a bit more after another couple of washes.”

Posted 3 years ago

“PROS: Lovely comfortable beautiful sheets. I ordered Crisp and Cool white and they do indeed keep us cool at night compared with our old sheets. CONS: They are VERY crinkly sounding (even after an initial wash and air dry) quite loud when you move around underneath them. This disturbed my husband's sleep a bit, but he's gotten used to it. I'm not disturbed by the sound. PACKAGING: These sheets came in a cardboard box, and each item was wrapped in thin recycled plastic bags. OVERALL: Would recommend to someone looking for a beautiful cooling sheet set for the hot summer months”

Posted 3 years ago

Good Morning Ellie, Thank you very much for taking the time to write us a review. We're delighted to hear that you're happy with the quality of your new bedding! Our cool & crisp fabric is designed to be comparable to a freshly ironed shirt or most hotel bed linen, which is why the sheets are so crisp. However, organic cotton has the wonderful quality of getting softer over time, so your bedding will continue to soften with each wash. I hope that helps!

Posted 3 years ago

“I’m writing this to you as feedback rather than a review for all to see. I’m pleased with the quality of the cotton (soft and smooth) and the finish of the pillow cases and duvet is excellent. Unfortunately the two things that l’m not so happy with are - the envelope flap on the pillow cases which means you can’t have that side on show, as it shows. And the duvet cover is very large, 20cm wider than my previous cover ( yes l chose the correct size, my duvet is from John Lewis) which means the duvet has a tendency to move around inside the cover, making it difficult to achieve a tidy finish when making the bed.”

Posted 3 years ago

Good Morning Lyn, Thank you very much for your review. We're delighted to hear that you're happy with the quality of your new bedding! We chose to put the pillowcase opening a third of the way in on the stripe design to ensure that your pillow never pokes out during the night. However, we really appreciate this feedback and I will make sure to pass this on to the product development team as this is something we are looking in to. In terms of the sizing, organic cotton will shrink the first few times it’s washed as it’s a completely natural material. We don’t use any harmful sizing chemicals like formaldehyde to pre-shrink our products, so our bed linen is deliberately manufactured to be slightly too big to allow for this. We recommend washing it a few times at 40ºc, after which it should fit beautifully. I hope you're really happy with the fit after a couple of washes.

Posted 3 years ago

“I love my new duvet cover and pillow cases. The fabric is very soft and seems great quality. They only negative is that I’d have liked the blue to be a bolder blue. Overall very pleased.”

Posted 3 years ago

“I really appreciate the standard of service, the ethical policies and the quality of goods. I did not feel pressured into a sale but was persuaded by the honesty of their policies”

Posted 3 years ago

“The products seem well made, delivery went skewiff but on contacting them they arranged delivery via courier which arrived the next day. Bit disappointed I can’t get a travel size pillow made to order but perhaps they’ll do this in the future.”

Posted 3 years ago

Good Afternoon Colleen, Thank you for taking the time to write us a review. We're delighted to hear that you’re happy with the quality of your new bedding. We'd also like to apologise again for the delivery issue on behalf of Royal Mail. Our collection is ethically & slow made in India. Due to the way our business is set up we don’t offer made to order items, however, we always value feedback from customers and hearing about products they would like to see. Although a travel pillow is something we haven’t had a request for before, I’ll be sure to pass the feedback on to the product development team. We hope you'll continue to enjoy the quality of your new bedding year after year!

Posted 3 years ago

“I have bought lots of bedding from Dip and Doze and the quality is exceptional, I really won't buy bedding from anywhere else. Only problem is that stock is sometimes unavailable and I've had to wait for a few weeks before I could order, but although this is frustrating it is worth the wait. My kids are always getting in my bed and saying how great it feels!”

Posted 4 years ago

Good Afternoon Denise, Thank you so much for taking the time to write us a review. We're delighted to hear that you're so happy with your new bedding. We hope you continue to enjoy the quality year after year! Our products are slow-made, focused on high-quality over mass-production. However, some of our best-sellers keep increasing in popularity much quicker than we anticipate so sometimes sell out quicker than we can make more! So, we are working hard to keep up with the increasing demands as to limit the waiting time for out of stock products.

Posted 4 years ago

“Incredible products loved the note card suggesting ways to use the bag! Love the fact everything is organic and/or made of recycled materials 💚 Would like to have been notified when my items were dispatched I only had a confirmation of purchase and didn’t hear anything until they turned up at my door (in very good time) Other than that a really great service”

Posted 4 years ago

Good Afternoon Rebecca, Thank you so much for taking the time to write us a review. We're delighted to hear that you're happy with the quality of your new bedding! Although we're so sorry that you didn't receive a dispatch email, I have checked my system and it's showing that a dispatch email was sent so perhaps it may have gone into a junk folder. I hope that helps!

Posted 4 years ago

“Beautifully wrapped and arrived promptly Sheet a good size after washing and fits right down the sides of the mattress. As it's organic cotton, it's not a sparkling white. Feel that's it's expensive for quality. I have all good quality cotton sateen bedding from 300 to 600 thread for all our bedrooms. And whilst this sheet is okay, I wouldn't say, there was anything standout about it. Slightly disappointed in fact, feel a little thin. Shame, as I so wanted to support an organic cotton bedding supplier, only ordered one item to start, to check quality etc, delivered on presentation though.”

Posted 4 years ago

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Dip & Doze is rated 4.9 based on 1,976 reviews