Dip & Doze Reviews

Name: Dip & Doze
Address: Centrepoint, Marshall Stevens Way, Manchester, Centrepoint, Marshall Stevens Way, Manchester, Manchester
Rating: 4.88

4.9 Rating 1,976 Reviews

98 %

of reviewers recommend Dip & Doze

4.9

Based on 1,976 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dip & Doze:

The highest quality bedding and towels, certified organic and Fairtrade, reimagined for contemporary living. Shop online now!

Visit Website

Phone:

0161 537 1797

Email:

hello@dipanddoze.com

Location:

Centrepoint, Marshall Stevens Way, Manchester,
Centrepoint, Marshall Stevens Way, Manchester
Manchester
M17 1PP

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Dip & Doze 5 star review on 2nd April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my new fitted sheet and pillowcases. Only comment was that they were very screwed up after the first wash but assume this is due to them being 100% cotton. I would highly recommend.”

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Posted 3 years ago

“Amazing quality bedding. Simple, stylish and ethical.”

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Posted 3 years ago

“Easy to use web site, well packaged and quick response to my email enquiry re colour of bed linen.”

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Posted 3 years ago

“Quick delivery and high quality items received.”

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Posted 3 years ago

“Lovely quality sheets. Bought the duck egg blue would have liked it to be a little lighter in colour but still lovely crisp sheets.”

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Posted 3 years ago

“Still waiting for my order to be delivered but hopefully when it will be as good as it looks online. Website was easy to use”

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Posted 3 years ago

“I've only done a 4 star as we have not actually tried the linen, but the packaging is just gorgeous and the sheets feel amazing - so lets hope a 5 star is on the way!”

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Posted 3 years ago

“I’ve had these sheets for a week so far. - the crisp and cool. I do like them And they certainly do live up to the “crisp and cool name.” I washed them once so I think they may become softer after the next wash. My only suggestion is to have more sizes. I have a EUR size mattress at 160x200 So I had to go super king which is too big”

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Posted 3 years ago

“I bought myself new bedding as a birthday treat so I haven’t actually opened my parcel yet. However, after a lot of searching I was very pleased to find dip and doze made fair trade and organic bedding as reasonable prices. As long as the bedding washes well it will be my go to place for all future bedding.”

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Posted 3 years ago

“very happy with our crisp new duvet”

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Posted 3 years ago

“Beautifully packaged with a good amount of information about the product to help me feel confident about using it and caring for it properly.”

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Posted 3 years ago

“Provided the product on time, easy to order”

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Posted 3 years ago

“feels smooth, nice design, looks quite creased after drying in tumble dryer”

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Posted 3 years ago

Good Afternoon Kate, Thank you so much for taking the time to write us a review. If you’re using your tumble dryer we recommend removing your bedding while it's still warm and just before it's completely dry. By doing this last bit of drying naturally ( e.g. hanging over a banister, putting on the line, or laying the bedding flat on your bed) it’s like doing a touch of ironing without the hassle!

Posted 3 years ago

“The sofest, comfiest bedding ever! Initially had a problem with my duvet cover as it arrived with some marks on, however the helpful team responded to my email the same day and got a replacement shipped out which arrived only 2 days later! Delivery was very fast both times which was very impressive. I can't believe how soft the cotton is, it honestly gets softer and comfier the more you sleep in it, so the quality actually improves over time which makes it way worth the money. I always try to shop sustainably where possible, but this can often mean a compromise on quality for a higher price, but that is not the case here. Worth the money 100%. Would definitely recommend! Thanks again to the helpful and efficient customer service team!”

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Posted 3 years ago

Good Afternoon Emily, Thank you very much for your wonderful review. Although we're so sorry about the initial issue. I'm glad that it was resolved swiftly. We're delighted to hear that you support our ethos and are so happy with your new bed linen. We hope you'll continue to enjoy the quality year after year!

Posted 3 years ago

“Lovely quality and traditional look - bought two pillowcases I’m now thinking of getting the duvet cover to match”

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Posted 3 years ago

“A really quick delivery service, the colours and quality of the bed linen is beautiful and really nicely presented which is great as it was for a gift. I love that I can buy it safely in the knowledge everything is recyclable, organic and fair trade thank you! You just need to get more stock in as I was disappointed that some items weren't available on this occasion - I'm guessing that might be Covid related. Otherwise keep up the good work!”

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Posted 3 years ago

“Everything seems good I haven’t put them on the bed yet I think you could get rid of your plastic even if it is recycled maybe try potato derived bags?”

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Posted 3 years ago

Good Afternoon Jan, Thank you so much for taking the time to write us a review. We are in the process of switching from recycled plastic bags to 100% compostable packaging. So, some orders may still arrive in recycled plastic but soon we’ll be completely plastic-free.

Posted 3 years ago

“Lovely quality, quick delivery and a great company ethos, my only request is find a better alternative to the single use plastic bags/get rid of the silica gel!”

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Posted 3 years ago

Good Afternoon Deborah, Thank you very much for taking the time to write us a review. We're delighted to hear that you support our ethos! Our brand is rooted in a dislike for waste (particularly plastic). However, the reason this is necessary is so that our products stay perfectly clean and dry. We’ve now developed packaging that’s 100% compostable. As our aim is to be as environmentally friendly as possible, we haven’t re-packaged our slightly older stock. So, some orders may still arrive in recycled plastic but soon we’ll be completely plastic-free.

Posted 3 years ago

“The ethos and quality are well worth the investment.”

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Posted 3 years ago

“Speedy service and product matched description really well. A good fit with the bed and comfortable to sleep on, despite my initial misgivings that it felt a bit shiny. The one thing I was disappointed by was the amount of packaging. The draw-string bag is lovely, but not necessary, and it also was in a plastic bag, which was then in a cardboard box. A similar product from another company came simply with a cardboard band around it and in a plastic posting bag.”

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Posted 3 years ago

Good Morning Jacqueline, Thank you very much for taking the time to write us a review. We're delighted to hear that you're happy with the quality of your new bedding! We're so sorry to hear about your disappointment with the packaging. To avoid waste, we decided to make reusable drawstring bags from the offcuts from production. If you would like, we have a blog post with ways to reuse the bags here https://www.dipanddoze.com/blog/ways-to-reuse-our-drawstring-bags/ We've also developed compostable packaging, rather than recycled plastic, so soon we'll be completely plastic free. The reason this is necessary is so that our products stay perfectly clean and dry. I hope that helps!

Posted 3 years ago

Dip & Doze is rated 4.9 based on 1,976 reviews