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Digital Hearing Care Reviews

5.0 Rating 47 Reviews

100 %

of reviewers recommend Digital Hearing Care

Company Reviews

5.0

Based on 47 reviews


Customer Service
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About Digital Hearing Care:

Digital Hearing Care are leading partners in a UK wide network of high quality independent hearing aid audiologists. Wherever you live in the UK we can put you in touch with a hearing professional local to you who can really help you improve your hearing and quality of life. Everything you see on this website is what you can expect from our recommended hearing aid supplier in your area.

As a company Digital Hearing Care cover a large part of the north of England – In Yorkshire the areas we cover include all these towns and cities and surrounding areas – Leeds, Bradford, Keighley (where our administrative headquarters are based), Harrogate, York, Wakefield and many more surrounding areas. In Lancashire some of the areas we cover include Burnley, Blackburn, Bolton, Wigan, Warrington and the whole of the Greater Manchester area, and including many other areas.

If you want help or advice, wherever you live in the UK, just contact us and we will do whatever we can to help you.

Visit Website

Phone:

01535 279285

Email:

help@digitalhearingcare.org.uk

Location:

Mantra House, South Street
Keighley
BD21 1SX

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Digital Hearing Care 5 star review on 26th April 2017

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very efficient service. Great communication - Digital Hearing Care responded quickly to my request for an hearing aid and came to my home to do the hearing test. The company have follow up reviews and I can call them at any time for adjustments. My hearing aid is perfect - thank you.”

Posted 5 years ago

“Absolutely superlative service. Nothing is ever too much trouble. I would not deal with anyone else. My Roger pen is one of my most treasured possessions and I don't know what I would do without it.”

Posted 5 years ago

“WOW!! is all I can say. My dear friend Charles aged 94 at 8.30pm on Friday evening couldn't get his hearing aid working, this left him feeling very vulnerable, he asked if I could help, I was concerned because it was late on a Friday evening and the start of the weekend. I had no need to be worried at all, I emailed Digital hearing and immediately received a reply and a solution to the problem, I posted the hearing aid out recorded delivery which arrived before 1pm on Monday morning, within hours the team replied saying they had repaired the aid and it was posted back by return. I am so impressed at the level of care received and the speed of service. Charles is very happy.”

Posted 6 years ago

“I had micro ear suction the work was carried out very professionally and successfully. The reception staff were excellent fast efficient and friendly”

Posted 6 years ago

“Top notch hearings aids and service. Thanks Paul and Helen 😀”

Digital Hearing Care 5 star review on 26th April 2017

Posted 6 years ago

“I am a very satisfied customer, the service and after care is is of the best, E J Appleton”

Posted 7 years ago

“I have received excellent support over the last 6 years from Paul Minikin of Digital Hearing Care. Recently I have replaced my Phonak Audeo Smart with Phonak Audeo V and am delighted with my improved hearing. Ann Chappell”

Posted 8 years ago

“Aged 73, I felt that the time had come for me to seek help with my gradually worsening hearing loss. I saw the website for Digital Hearing Care which made a lot of sense to me. The audiologist carried out an assessment and recommended Phonak Audeo V90 which I bought at a great price. Everything was done in a very competent and reassuring manner. Not many of my family or friends have realised that I have been wearing aids until I tell them !”

Posted 8 years ago

“I recently upgraded my Phonak Audio hearing aids to the latest Audeo V model. The improvement in technology is amazing! I can hear much more clearly and find I can wear them in comfort, even in challenging conditions (a hot and steamy commercial kitchen) where the previous model was uncomfortable and would often die as a result of the moisture. Without wishing to sound too much like a advert for Paul, the only thing not improved is the exemplary service he has always provided. Worth every penny!”

Posted 8 years ago

“Want impartial advice? Want first class aftercare service? Want someone trustworthy? Then go for digital hearing care!”

Posted 8 years ago

“Digital Hearing Care is an outstanding independent company that puts the customer first. Nothing is too much trouble and the hearing aids recommended from their comprehensive selection are the most effective ones for the individual concerned.”

Posted 8 years ago

“I have the Phonak hearing aid also the Roger pen and the Phonak digital phone. I recently had a problem with my phone and contacted Paul the Audioligist who asked me to send it down for inspection. I posted it on the Tuesday and received a new phone from Phonak on the Friday, I must say the service from Paul and Phonak has to be second to none. Once again thank you and well done A very satisfied customer J W Stephenson”

Posted 8 years ago

“I have dealt with Digital Hearing Care and its associate company HAB for 6 years since I had my Phonak aids dispensed by Paul Miniken and have been delighted with the level of professionalism and prompt service I have received. My supplies of batteries and cerustops are ordered on line and are always received next day, postage free, about a year ago I had to order a battery carrier, the original had developed a crack in the plastic and HAB supplied a replacement together with the pin removal tool by return post. I have also had to replace broken speaker wires which have been received next day and fitted easily, I have never been without my hearing aids thanks to their superb service, if you are not using them, do give them a try, you will not be disappointed.”

Posted 8 years ago

“After much searching on the Internet and an attempt at an NHS referral I recently purchased 2 Phonak Audeo V90s from Digital Hearing Care. The best decision I made! My hearing has improved greatly and my confidence has grown. I now have no problems hearing at work and the TV is a pleasure to watch again. I'm only in my 30s so aesthetics was a factor as well. To date nobody has mentioned my hearing aids and it took my wife 6 hours to notice when I first put them in, she only realised when I accidentally left the box out. It is a really descreet design and people are genuinely surprised when I tell them that I'm wearing hearing aids. The aftercare has been second to none as well. I had a problem with intermittent static in one aid but Paul quickly resolved this with a brand new aid at no extra cost. I can't thank Paul enough and highly recommend Digital Hearing Care. If you are considering hearing aids definitely get yourself booked in for a hearing test. Dave, Silsden.”

Posted 8 years ago

“I found my new Phonak hearing aids wonderful ,once I got used to putting them in properly !With my previous aids, which were 5 years old, I had difficulty hearing the conversation when out with friends, but on a recent cruise, when sharing a table at dinner with four or six other people, I had no difficulty whatsoever joining in the conversation. Background noises are no longer a problem. Needless to say I am very happy with my new aids. I would like to say a big thank you to Paul Minikin for the excellent service he gives and his enthusiasm to get the very best outcome. It is lovely to meet someone who obviously enjoys his job so much and to whom nothing is too much trouble. V. Kenny.”

Posted 8 years ago

“Paul from Digital Hearing Care has provided a first class back-up service , since I purchased my Phonak cic hearing aids from him. After my hearing test Paul was particularly helpful and knowledgable, guiding me through the various manufacturers/models to enable me to make an informed decision. I would certainly recommend DHC, and will be contacting Paul for my next hearing aids. MT Leeds”

Posted 8 years ago

“A perfect service - speedy and attentive! Just what you need when having to make difficult choices about hearing aids. Thank you, Paul!”

Posted 8 years ago

“Digital Hearing Care is a first class company. I've been shopping with them for a number of years now and nothing it too much trouble. I would highly recommend.”

Posted 8 years ago

“Digital Hearing Care is a first class company. I've been shopping with them for a number of years now and nothing it too much trouble. I would highly recommend.”

Posted 8 years ago

“The service is second to none. The staff go above and beyond the call of duty to help you. Would highly recomend”

Posted 8 years ago

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Digital Hearing Care is rated 5.0 based on 47 reviews