Digital Converters Reviews

4.94 Rating 3,153 Reviews
100 %
of reviewers recommend Digital Converters
Merchant Metrics
Shipping & Delivery
delivery methods
Postal Service
average delivery time
Next Day
on-time delivery
99%
accurate and undamaged orders
99%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
customer service
4.93 out of 5
Read Digital Converters Reviews

About Digital Converters:

Digital Converters provides professional conversions of video tapes, cine film, photo slides and albums to DVD, MP4, memory stick and cloud. Safe, high quality transfers of your outdated media.

Visit Website

Phone:

01423 319041

Email:

info@digitalconverters.co.uk

Location:

Unit 1 Barugh Avenue
Barker Business Park
Ripon
HG4 5FG

The initial order came back with only one USB and was incomplete. After an email I hoped to get them back first week after Christmas (my mother having missed seeing them over her Christmas visit) I made a further enquiry and was told that the order had been misplaced. Eventually received them the following week. Whist the outcome was eventually satisfactory the experience could have been better.
Helpful Report
Hi Robert,

Sorry again for the delay on your order, just to confirm it wasn't an issue with misplacing your order, the issue had been inputted in the wrong part of our system which caused a delay.

If you do have any further questions regarding this, please get in touch :)

All the best,
Team DC
Didn't initially convert the reverse of the tape but very quickly sent a revised version when informed. I would recommend specifying if you want separate files for each track as I received one very long file with all the tracks on it. This is no good if you want to use individual tracks.
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Service was prompt. I am disappointed with the picture quality on DVD from the first Video recording. All the videos were taken on same camera and settings, same operator. Peter Fines
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Good quality but ordered 3USB and only received one. 😞
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Hello Jackie,

Really sorry for the mistake here! I hope it wasn't too much of an inconvenience

We sent your additional USB's out on the 28th so they should be with you shortly :)

Please let us know if you have any other issues with your order

All the best,
Team DC
Video VHS transferred to DVD - quality of DVD was terrible, but it may well have been the best that could have been achieved with the quality of the original VHS.
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I sent an old VHS to Digital converters. The process was very simple they emailed me as soon as they received and also once they sent it out. My only one issue would be around audio quality. I guess it's down to when it was recorded / video recorder it was captured on back in 2005 however I thought it would have been upscaled and the end result would have been more polished. Apart from that start to finish was a good customer journey
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Did a wonderful job of putting my old film back together, but unfortunately the quality of the film itself is now so poor, it is very hard to see. So sad, I had hoped to be able to enjoy watching my memories as I had done many times before with the old screen and projector. They were very prompt with the processing and postage.
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Very quick turnaround however USB stick wasn't formatted. Very quick resolution of the issue via dropbox
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Quick response and quick and quality service.
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Digital Converters is rated 4.94 based on 3,153 reviews