Digital Converters Reviews

4.94 Rating 1,976 Reviews
100% of reviewers recommend Digital Converters

About Digital Converters: Digital Converters provides professional conversions of video tapes, cine film, photo slides and albums to DVD, MP4, memory stick and cloud. Safe, high quality transfers of your outdated media.

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Phone:
01423 319041

Email:
info@digitalconverters.co.uk

Location:
Unit 1 Barugh AvenueBarker Business Park

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service
delivery methods
Next Day
average delivery time
99%
on-time delivery
100%
accurate and undamaged orders
Customer Service
Email, Telephone, Live Chat
communication channels
Under an hour
queries resolved in
customer service
"Excellent service and accessible for any issues. The conversion of a film to DVD was disappointing, but digital converters then copied to a USB stick for me which was much improved. I intend send more film for conversion."
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"The team were very helpful via chat before I placed my order, kept me well informed during the process. They converted a very precious but poor quality audio cassette to CD and digital for me and managed a small improvement in the quality. In summary - fast, efficient and friendly service. I would use them again if the need arises."
"Very good service, and excellent results. Ability to check my orders online would be even better."
"The transfer from VHS to DVD came out reasonably well, not perfect but a lot better than the original VHS recording. I would use again!"
"Whilst the service was very prompt, the digital files from my slides were originally not as expected. There were artefacts on the scans (smudges or sensor spots) that were not present on the original slides and the JPEGS were over-compressed. Digital Converters responded promptly and re-scanned at no extra charge, providing me with a much improved set of JPEGs plus the RAW files at a resolution equivalent to around 3000dpi. Impressive customer service that rescued a disappointing initial experience and a good final result."
"Excellent service, very quick return. Only fault was that acknowledgement of online order said an email would be sent to confirm receipt of media but this did not happen. I was about to contact DC to check but then received my DVDs back from them (took only 5 days!)"
"Very good service, a little exspensive sending from post office. But a very good service"
"The memory stick conversion of my 8mm cine film works only in my desktop computer. Whereas it should also work when put into the USB slot in my TV. Nor does the memory stick work in a friend's TV. There was no obvious reason for this failure, and it was suggested that I pay for a DVD version of the cine film. Because I needed quickly to have a version that plays on a TV, I agreed to the extra charge - of £4. I have now been able to show the digitised film to my friend and his family on his TV. The DVD also works on my own TV."
"Great service with a quality output"
"Brilliant job, prompt and efficient , will reccomend to friends and family your service"
"Very quick and efficient service with good quality results. It would have been better if there had been several new formats as the .vob format isn’t recognised by some common apps."
"Great service, very polite and helpful over the phone every time I called for advice . All my treasued tapes were returned packed safely and securely after being tranfered onto a memory stick."
"Very informative and quick turnaround time. Just drop the price a tad because the mark up is a bit steep. Otherwise great."
"This is a very efficient service. New formats promptly returned in safe packaging. Perhaps offering a service to improve the quality of the original recording might have been a good discussion to have."
"Simple, quick and efficient. Down side is the cost of postage to send the video and then to receive it along with the new memory stick using a tracked service."
"Did have a problem with the usb drive but this was swiftly sorted by DC. Very pleased with the overall service and quality of the results."
"Digital Converters did a good job. Transferred about 10 tapes in a few days."
Digital Converters is rated 4.94 based on 1,976 reviews

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