Diddikicks Reviews

Name: Diddikicks
Address: Coe House, Coe Street, Bolton, BL3 6BU, Bolton
Rating: 4.85

4.9 Rating 2,108 Reviews

97 %

of reviewers recommend Diddikicks

Company Reviews

Metrics

Info

4.9

Based on 2,108 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Diddikicks:

Diddikicks® Is The North's Largest Pre-School Toddler Football Club.

With Over 500 Local Classes For Toddlers Ages 18 Months To 5 Years
Join Over 30,000 Toddlers That Have Enjoyed Being Part Of TeamDiddi®

Visit Website

Phone:

01613004665

Email:

info@diddikicks.co.uk

Location:

Coe House, Coe Street, Bolton, BL3 6BU
Bolton
BL3 6BU

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Diddikicks 5 star review on 13th April 2024

424

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely staff. Very welcoming. Fast delivery of pack.”

Helpful Report

Thank you for a 5 star review!

“The delivery is Good and fast.”

Helpful Report

Thank you for a 5 star review!

“Hi Guys, I just want to take this opportunity to pass a word of thanks to the team in Bolton lever edge primary school. Really appriciate the effort by the 4 members today for my boy who is very good at playing but just freezes when he goes to play. For the first time today with alot of help from the team he was playing and involving in activities! Please do recognise their effort and once again a big big thanks and God bless them! Suhel Sahil Tayeb's Dad”

Helpful Report

Thank you so much for the kind words and for taking the time to leave us a 5-star rating. We’re so pleased to hear that the team at Bolton Lever Edge Primary School was able to make such a positive impact! It is truly rewarding to witness an individual's growth in confidence, and we are grateful that we were able to contribute to that in some way. We would love to show our appreciation to the team at Bolton Lever Edge Primary School and pass along your kind words to them. Thank you again!

“My son has had his trial session today. Up on arrival we were not welcomed, I had to approach the staff myself. The couches did speak to the group and knew the children’s names, but with only being young themselves they did not seem to have the knowledge of dealing with young children. They could be a little more enthusiastic and welcoming with the children . They seemed very quiet and there did not seem to be a lot of encouragement.”

Helpful Report

“Great first lesson for my son, throughly enjoyed the session, thanks coaches for your hard work and patience.”

Helpful Report

Thank you so much, CJ! We are thrilled to hear that your son had a great first lesson with us and we are grateful for your kind 5 star rating. Welcome to TeamDiddi!

“5* so far. I highly reccomended. My son Is 2 and is absolutely loving playing football with Diddikicks. They're so patient with the kids and friendly and welcoming also.”

Helpful Report

Thank you for your 5 star review of Diddikicks! We're so pleased to hear that your son is loving playing football with us, and that the coaches are patient and friendly. We appreciate your recommendation and a big welcome to TeamDiddi!

“Great atmosphere and quick communication”

Helpful Report

Welcome to TeamDiddi!

“Lovely introduction. Our son had lots of fun and wanted to join.”

Helpful Report

Welcome to TeamDiddi!

“Really easy to sign up - great email correspondence, and amazing turn around from signing up to delivery of welcome back and personalized kit - took under 48 hrs!!!”

Helpful Report

Thank you so much for your 5-star rating for Diddikicks! We are so pleased to hear that signing up was really easy and that you received your personalised kit so quickly! Welcome to TeamDiddi!

“Everything has been great from the free trial..then moving our class to a better time for our child nothing has been a problem at all. The welcome kit arrived very quickly and very well packaged”

Helpful Report

Thank you so much Andy for the 5 star rating of Diddikicks! We're so glad to hear that everything has been great from the free trial to switching times of the class for your child. Thank you

“My son came for his free trial last week and absolutely loved it. The kit arrived this week and he is buzzing with it!”

Helpful Report

Welcome to TeamDiddi!

“Brilliant!!”

Helpful Report

Thank you for your review Olivia!

“My son loved it and the class was so welcoming.”

Helpful Report

Thank you Nicola for a 5 star rating and glad to hear your son loved our class!

“Diddicks if a very good place for toddlers to go and play football I would highly recommend and it was fast delivery for the football kit”

Helpful Report

Thank you so much for your 5 star rating of Diddikicks! We really appreciate your positive feedback and kind words.

“My son enjoyed it at his trial run the only thing I’m not happy with is that I had 48 hours to sign up and I told use I was on holiday for 2 weeks and use was closed for a week meaning my son only coming once in the month but I had to pay the full £60”

Helpful Report

Hi Michelle, Thank you for your feedback about Diddikicks! We really appreciate hearing from customers about their experience. We only give 48 hours to sign up due to waiting lists as it wouldn't be fair to those on the waiting lists if we delayed their start date whilst waiting for other people to potentially sign up. We can see you were waiting for a few months before inviting so hopefully can appreciate that. You had a free trial on 23rd July and then signed up which is great! We understand you were then on holiday but as per the terms and conditions you agreed to upon signing up the place is reserved regardless of attendance due to said waiting lists. We hope you are still enjoying your classes! Anything further we can help with please do let us know.

“I am delighted that my son's kit arrived promptly, and I must commend the staff for their exceptional assistance. When I needed to change the attendance day from Sunday to Saturday, they handled it swiftly and efficiently. Thank you so much!”

Helpful Report

Thank you so much for the wonderful 5-star rating, Mary! We are overjoyed to hear that your son's kit arrived on time and that you had such a positive interaction with the admin team! Thanks

“Made to feel so welcomed on our first trial, all the staff were very helpful and approachable. All questions asked via email where responded to very quickly.”

Helpful Report

Thank you for your 5 star rating of Diddikicks, Rebecca! We are so glad to hear that you and your family had such a great experience during your first trial. We are also particularly appreciative of your feedback on the speed of our email responses. Thank you once again!

“My little boy really enjoyed his free trial and the staff were very friendly”

Helpful Report

Thank you Erlis for your 5 star rating of Diddikicks! I’m glad to hear that your little boy enjoyed his free trial and the staff were friendly. We appreciate the positive review and feedback.

“Letters not available so delayed kit arriving”

Helpful Report

Hi Louise, Thanks for your review. We are sorry about the letters not being in stock for your added extra of personalisation on the back of your kit. You will be pleased to know they have come in today and all missing kits will be posted today so only a few days delay with that! We hope the rest of your experience at the classes and the rest of the sign up process has been a positive one. We look forward to seeing your little one in his kit when he gets it. Thanks, Becky

“I’ve moved Leo from Kixx to Diddikicks because his brother used to go to Diddikicks and the time suits us better. I prefer the kit and like the idea of a reward chart which Kixx don’t do. My only suggestion is that the couches could be a little more enthusiastic with the little ones. They’re quite quiet and there’s not a lot of encouragement. Oh and the balls looks dirty. Thanks”

Helpful Report

Hi Carol, Thank you for your review, all of these points have been took on board and passed onto the franchise partner who you will see there from time to time overseeing coaches training etc. I trust you will see nice, clean footballs and a stark improvement on your feedback in the coming weeks. If you wish to discuss this further at any point please email info@diddikicks.co.uk and we can discuss further with you there. Thanks, Becky

Diddikicks is rated 4.9 based on 2,108 reviews