“First class customer service is sadly lacking these days but not with diamond garage doors. From my first phone call, nothing was too much trouble, friendly service and quoted for our garage door the same day and fitted less than a week later at a very competitive price, highly recommend this company”
“Very pleased with the service - easy to contact, helpful, no pressure on the quote though clearly explained the options (e.g. steel frame extra, or options for fixing instead of replacing). Great service on the phone when I rang to check timeframes (no trouble remembering who I was, so I felt like a valued customer). Simple to organise fitting, which was done on time and as expected, left tidy, and the door works fine. A really stress-free process which didn't take as much of my time as I expected (and cheaper than I'd anticipated) so I'm very happy! Only got a very basic door so can't comment on the fancy stuff but it works well.”
“Contacted this company to help me sort out my garage door issue. I was promised I'd get a call from Malcolm later on in the day, and I did!
We discussed the problem and arranged for him to come round the next day.
Malcolm managed to sort out what the manufacturer, the supplier and installer of my garage door couldn't.
Well done Diamond Garage Doors.
Fast, efficient and great service.
Keep up the good work.”
“We chose this company because they impressed us when they came to give us a quote. The actual fitting was done quickly and efficiently. The two fitters were polite and personable. We are delighted with the door they have fitted for us and it was a good price. We will be recommending them to our friends.”
“Called for a repair after seeing an advert in the paper. They came and did a repair, but I decided I needed a new door and because I placed an order I wasn't charged for the repair!
Arrived and fitted the new door and took away the old door. Very neat and tidy and all in a little over an hour!
Brilliant Service and from what I can see after two weeks of daily use, excellent quality!”
“I needed cables fitted to either side of my garage door. I called Diamond and was initially told it would £120 to change these. I called again a couple of days later and was then told £140 due to my garage door apparently being not very easy to do. The fitter was on time and spent less than 20 minutes including drinking coffee to do the job. I did ask that £140 was a lot for such a quick job especially as he had told me the parts were around £30. That being £110 for twenty minutes work. Not bad if your Dick Turpin but a bit surprised from a company such as this. Not a great experience for me.”
“I had my rollover electric garage door fitted in 2007 and I've had it serviced every 3 years since. It still looks like new and is as smooth as the day it was fitted. Outstanding service and top quality product.”
“Friendly and efficient company, quick to respond and kept me informed of progress. The actual replacement was smooth and the site was left tidy. Provided advice and assistance beyond what might have been expected. Highly recommended.”
“I have just had Diamond electric garage door fitted, all things seemed to ok but its early days yet regarding this product, it works very well smooth movements in its operation, nice with an included alarm fitted which other companies request an extra in their prices, there are a couple off items could make for a better job a little make good to internal brickwork and mastic to inside off frame would have rounded it off, this I completed myself but not a real problem, externally the appearance looks very professional and clean job, felt confidante with the guys and the installation, so quite please with outcome.