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Devine Funeral Stationery Reviews

4.9 Rating 1,702 Reviews

99 %

of reviewers recommend Devine Funeral Stationery

Company Reviews

4.9

Based on 1,702 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01824 562 011

Location:

BIRCH HOUSE, HEN LON PARCWR
RUTHIN
LL15 1NA

Devine Funeral Stationery 5 star review on 6th August 2023

Devine Funeral Stationery 5 star review on 2nd August 2023

Devine Funeral Stationery 5 star review on 2nd August 2023

Devine Funeral Stationery 5 star review on 5th July 2022

Mrs L L Lawrence

Devine Funeral Stationery 5 star review on 4th July 2022

Devine Funeral Stationery 5 star review on 21st April 2022

Devine Funeral Stationery 5 star review on 21st April 2022

3

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice personal interaction on phone. Disappointed that card curled up when released from packaging.....and stayed curled up whatever we did. Not really a problem, just did not look so good on pews in Crem. Thank you. Delivery was compromised because either courier did not read instructions, or instructions were not given to delivery company. Ended up having to fetch from local post office...not the best experience on that front!”

Posted 5 years ago

“The service provided by Devine Funeral Stationary was efficient, prompt and straightforward. Design of the stationary was relatively easy, although some of the formatting functions I found to be a little clumsy. There were limitations in the templates for photos, as a page with full coverage of photos was not available. Delivery was speedy, although with Royal Mail delivery a signature is required, so it would be helpful to highlight this upfront so customers are are of a requirement to be at the delivery address for receipt of the package. Thanks again for a great job offered at a difficult time”

Posted 5 years ago

“Easy website to use, exceptionally quick dispatch time. Very good service.”

Posted 5 years ago

“Unfortunately due to a problem with the delivery service the Order of Service didn’t arrive in time for the funeral but I was kindly given a full refund. Thankfully we managed to get the printing done elsewhere. Apart from this mishap the service was excellent and should I, or a friend, require this type of service again then I would be happy to recommend Devine Funeral Stationary.”

Posted 5 years ago

“Great service, great website. Just need to add an option to rearrange page orders. Also, you have to keep selecting how many pages and how many copies every time you edit which is a bit annoying.”

Posted 5 years ago

“Customer service and availability of Alex was exceptional, as was his determination and support through-out the process of 'down to the wire courier' and delivery: he was extremely enthusiastic, very quick to respond, really open to ideas, and just really helpful. I loved the design on the site which I could not find any equal to on other sites. The prices were very, very competitive there was no charge for labour which in this case, seemed a lot. Software very slow to use, and just limited in some ways, hence having to 'hand it over' to Alex in the end Downside: Sorry about this, but, I expected more creativity and knowledge base when it came to my design specifics which were not that sophisticated at all: and especially as the first 3 pages of the booklet had been completed by myself, in great detail, which clearly showed the kind of font I wanted, size, any brackets needed and where, colour of font, positioning etc, so it was really a matter of carrying these specs across and through-out the rest of the booklet. A lot of time was wasted as a result of having to 'spell it out' at times. Over-al, I was extremely happy with the results, but not the process”

Posted 5 years ago

“Directions were easy to follow. The actual layout was bit fiddly to navigate. The finished product came swiftly, happy with the finish.”

Posted 5 years ago

“The only downside was the software to set up the template. Very fiddly and not very user friendly. Once we were up & running, everything else went beautifully.”

Posted 5 years ago

“Very speedy despatch and delivery of our leaflets. I loved the design template we used in particular for the front page but felt that the rest of the page layouts were not as flexible as I would have liked them to be when editing. The quality of the card was acceptable but a little duller in finish than I would have liked. I would certainly recommend this company, and use them again, the things that weren't quite right for me are only my personal opinion and should not be seen as a severe criticism of this service.”

Posted 5 years ago

“Overall I was very pleased with Devine Funeral Stationary. The software for creating the booklet was not the most user friendly (for example, not being able to insert a new page anywhere in the booklet, and a few other issues). However, the customer service we recieved from Alex was exceptional and the quality of the finished product was excellent. Thank you.”

Posted 5 years ago

“This wasn't the most user-friendly site to use but I understand that improvements are on their way that will make it a lot easier to use. Alex provided excellent customer service, even over the weekend when I didn't expect to receive replies to my emails. The end result was very good and the delivery was very quick.”

Posted 5 years ago

“Good efficient service.”

Posted 5 years ago

“The service was fantastic, quality was great! The tools to customise were very useful, only rated 4 stars as the tools would not work properly on my apple devices. Thanks for everything!”

Posted 5 years ago

“I achieved the creation of the Service Sheet. I struggled a bit with the software but time and patience paid off. The timely attention of the business managers to check all was exactly as I wanted was truly appreciated.”

Posted 5 years ago

“You were very responsive to my queries (even over the weekend!) and made those changes I required to the format of the order of the service which I could not do through the design tool. I think the tool could be improved by the ability to change the order of the pages and a 2 photo page template. Otherwise I was very happy with the prompt, reliable and well produced service.”

Posted 5 years ago

“Great service and really swift delivery.”

Posted 6 years ago

“Great quality product and good selection of fonts. Would have gotten 5 stars but the website was a little difficult to use, wish there had been an option for a blank text page.”

Posted 6 years ago

Hi, Thank you for taking the time to leave us your feedback, it really does mean a lot to us. We are glad to hear you found a suitable selection of fonts. We do have a blank page located last in the page template selection, we are very sorry you missed that. All the best, Alex & Emma.

Posted 6 years ago

“Devine Funeral Stationery provided a lovely order of service at a very reasonable price. The order arrived the next day in nice and professional package. Overall Devine Funeral Stationery was very competent efficient and took that little bit of stress away from us at a very stressful time!”

Posted 6 years ago

Hi, Thank you for taking the time to leave your feedback. We are glad to hear the funeral order of service helped that little bit. We wish you the very best. Emma & Alex

Posted 6 years ago

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Devine Funeral Stationery is rated 4.9 based on 1,702 reviews