Designerwear Reviews

Name: Designerwear
Address: DesignerwearPO BOX 324OrmskirkL40 8WE, Lancashire
Rating: 4.69

4.7 Rating 2,768 Reviews

92 %

of reviewers recommend Designerwear

4.7

Based on 2,768 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

Visit Website

Phone:

0300 303 2545

Email:

enquiries@designerwear.co.uk

Location:

DesignerwearPO BOX 324OrmskirkL40 8WE
Lancashire
L40 8WE

Designerwear 5 star review on 30th December 2020

Brad

Designerwear 5 star review on 22nd December 2020

Wayne Raymond SIMPSON

Designerwear 5 star review on 12th December 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Didnt received the package, the company not answering :(”

Helpful Report

Posted 4 years ago

“I ordered flip flops on a standard delivery which I paid £1.99 for.I received someone else’s order and still yet to receive my own.I messaged customer service to let them know and I was given a pre paid sticker to print off and return and once that had received this back they would then send out my parcel!I ordered these flip flops for a holiday which I now won’t get in time.Still yet to hear back from Customer Services on if they can send me the label as I don’t have a printer.”

Helpful Report

Posted 4 years ago

“I ordered a t shirt and they sent me a long sleeve t shirt”

Helpful Report

Posted 4 years ago

“Received used jacket. Worned off, and damaged. The package was intact. No reply from designerwear.nl staff.”

Helpful Report

Posted 4 years ago

“Sent me the wrong size shoes out”

Helpful Report

Posted 4 years ago

“The most thinnest hoody I have came across absolutely disgusting for the money”

Helpful Report

Posted 5 years ago

“Items delivered to wrong address therefore didn't ever receive. Sizes now unavailable. Very poor”

Helpful Report

Posted 5 years ago

“Ordered the trainers Thursday for the weekend especially and I still haven't got them so I'm shocked how bad the service is”

Helpful Report

Posted 5 years ago

Hi Anthony, I have checked your order status and I can see your order was dispatched within 3-hours of placing your order. Please see below: https://www.dpd.co.uk/apps/tracking/?parcel=15976831549073*18659&geoSession=bad03cb8-4903-4f8f-a712-22e7f2938fde&search Albeit, I can still see your order has yet to be delivered - I apologise on behalf of Designerwear and can confirm we have raised a complaint against the courier service that was chosen to deliver your parcel. If you give us a ring and cite your order reference, I have produced a discount code for your next future purchase. Kind regards, Designerwear Customer Service

Posted 5 years ago

“Website stock levels not updated correctly. Item I purchased size Age 14 wasn't even available. Won't be purchasing again from Designerwear.”

Helpful Report

Posted 5 years ago

“Sent you multiple emails to which none have been replied to. I paid for next day delivery and received my purchase 5 days later. I asked for a refund on my next day delivery (due to it not coming next day), and then to my delight my parcel was delayed even more. My advise to improve your business is to spend a bit of money on customer service so someone can reply to my emails instead of me having to make my opinion public. Also, I would like my refund on next day delivery and a further discount due to the extended delay.”

Helpful Report

Posted 5 years ago

“order a green timberland puffer coat there price is in pounds they don't tell you that they put their sight in usa the prices should be American money not pouds the coat was a wind breaker not a puffer coat took to long to get hear they said it would be here in 2 days it took7 days”

Helpful Report

Posted 5 years ago

“the amount was in pounds not in us currency timberland coat was not a puffer coat it was a wind breaker charged to much took to long to deliever it”

Helpful Report

Posted 5 years ago

“Not received product yet...ordered on 26/12/2018....please advise....”

Helpful Report

Posted 5 years ago

“Purchased product. Faulty cp company shirt. Was told white marks should have been acceptable as it was hand dyed. Really? It looked ancient. Was told to send back over a month ago. Sent recorded delivery. Apparently not recieved and still £50 out of pocket. Full price flannels for me fromnow on. Disgusted”

Helpful Report

Posted 5 years ago

“Absolutely awful customer service. Ordered a top for my son for Xmas day ,& received something totally different, couldn’t contact them to sort it out, tried email & ringing them a number of times. My son ended up with not what he asked for.”

Helpful Report

Posted 5 years ago

“I cannot possibly review my purchase as it hasn't arrived yet...Royal Mail say they have delivered it but I have seen no sign of it ???”

Helpful Report

Posted 5 years ago

“Was sent email saying delivery would be made on nov 26th stayed in allday after booking day of work so lost a days pay and it didnt turn up till tuesday lunchtime as it was my first order not very impressed”

Helpful Report

Posted 5 years ago

“Item supposed to be a xl was not true to size was more like a small”

Helpful Report

Posted 5 years ago

“Ordered a pair of Mallett shoes. One of the shoes had stitching fraying and super glue visible around the bottom of the shoes near the sole. I have to pay for the postage and packaging to return a damaged pair of shoes that I didnt order, because thats your policy?!? Absolute clowns”

Helpful Report

Posted 5 years ago

Hi Jon, I am sorry to hear about the issue with your order, however our policy does actually state that if there is a defect with the item then you should contact us and we can sort the problem for you. In most cases we will also pay for the return cost of the item so do not worry about any costs that you will incur if you need to return a faulty item. A member of our team has reached out to you via email yesterday, if you could reply, we can sort any outstanding issues with your order. Thanks, Designerwear Customer Service.

Posted 5 years ago

“So disappointed paid extra P&p and my tshirts for holidays didn’t arrive”

Helpful Report

Posted 5 years ago

Hi Catherine, I am deeply sorry to hear about this! I have attached your tracking below, and as you can see - the order was sent in time by us, but it looks as though we have been let down by our chosen courier. https://www.royalmail.com/track-your-item#/tracking-results/MH344134239GB If you contact our customer service when you return from holiday, I will ensure you receive a future discount code. Kind regards, Nathan

Posted 5 years ago

Designerwear is rated 4.7 based on 2,768 reviews