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Design A Sign Reviews

3.4 Rating 506 Reviews

58 %

of reviewers recommend Design A Sign

Company Reviews

3.4

Based on 506 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	6 - 12 Hours

Visit Website

Phone:

0845 519 8168

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Packaging arrived damaged. Only to open up and receive missing letters and damaged letters. The quality of the lettering was abysmal and it looked like someone had cut each letter by hand using a chisel and hammer. I was missing two letters from my main title. Considering I paid over £500+ for this. Clearly it seems there’s no quality control and anything is shipped out even if its nothing like the proofs. I highly recommend you go elsewhere as it’s took nearly a month for my order to come only to be disappointed.”

Posted 4 years ago

“Got what I ask for very happy with the sign 👍👍”

Posted 4 years ago

“The window vinyl had several scratches on and was difficult to put onto the window as just filled with bubbles between the glass and the vinyl. Fitting instructions would have been a big help.”

Posted 4 years ago

“Ordered two signs, first one came quickly, was very clear and is in place. The second sign was missed off order but contacting the company rectified this situation. Second sign received and quality very good.”

Posted 4 years ago

“Very pleased with your product”

Posted 4 years ago

“cannot get in touch via the phone regards delivery ordered 2 signs only one arrived with a poorly addressed package the order has been honoured with 2 monies disappointed with quality of lettering compared with website”

Posted 4 years ago

“very pleased with sign exactly fitted my requirements would not hesitate to use this company again and price excellents”

Posted 4 years ago

“Ordered a sign for new house, excellent sign very good quality, excellent value for money & service, would recommend to anyone who needs a professional looking sign. Thank you designasign.”

Posted 4 years ago

“Just what I wanted, thank you”

Posted 4 years ago

“Still not received a week later”

Posted 4 years ago

“Messed up order despite proof being approved. Had to be chased for information and were most unhelpful and in no hurry to correct their mistake. Not a good experience. Website looks slick but don’t let looks deceive.”

Posted 4 years ago

“Ordered my sign on the 8th of January. It I left it two weeks to start to wonder where my sign was. Checked junk emails etc, nothing there. Rang them and eventually spoke to a rep. Who blamed Royal mail. Straight after this phone I had a confirmation email saying my sign had been processed ( so not sure how they could blame Royal mail ) it's now the 1st of Feb 2020 and still nothing to say it's been despatched or anything. After a bit of digging I find the reviews and they all seem to say the same thing. I'm now still trying to get hold of them to chase my order up. I could of gone to a guarry dug the slate up processed it and carved it quicker then these nuggets Shocking shocking company”

Posted 4 years ago

“What amazing service from Jamie. I was a most awkward customer and he made the whole experience easy as possible. Thanks Jamie...definitely using DesignASign again and recommending :)”

Posted 4 years ago

“Looks great . Delivered on time . Lots of choice and possibilities and easy to use website .”

Posted 4 years ago

“DO NOT USE. I originally ordered this after calling and being told my sign could come within 3 days. It never arrived and I had to chase a bunch of times. Eventually I was told I was offered a refund, which I accepted yet was never confirmed. Apparently it was processed but I didn't get notice and thus didn't know. The sign came weeks after original order. Their customer service line usually doesn't pick up and most of my emails went unanswered. After I posted a review warning about their service, they called me until I picked up asking I change my review. Well, I am changing my review to say they both deliver exceptionally late and then harass you if you complain.”

Posted 4 years ago

“I ordered a sign as a Christmas present and never received it. I couldn't get hold of anyone on the telephone number and could only therefore speak to someone on web chat, who assured me that the sign had been processed and sent via Royal Mail. It never arrived, they said a second sign had been sent out, it never arrived. My account always said 'in production'. In the end I had to chase twice for a refund as still no sign of a sign. Terrible experience.”

Posted 4 years ago

“Brilliant service, the design team were very professional and proficient in dealing with my request for a custom cut protruding sign, and the final product looks fantastic. Thank you Design A Sign.”

Posted 4 years ago

“Possibly the worst company I’ve ever dealt with. Completely incompetent in every aspect. Delays with signs, a complete disregard for my design. I’ve had to chase and chase and chase. They were quick to take my money and that seems to be the only thing they can handle in any time frame...”

Posted 4 years ago

“Very nice quality for the money!”

Posted 4 years ago

“good clear sign, although disapointed that screw hole on one side was damaged so is not covered by the screw head,”

Posted 4 years ago

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Design A Sign is rated 3.4 based on 506 reviews