“I can't fault the craftsmanship. It's a well made shoe and is incredibly good value. I'm a bit disappointed with how narrow and pointy they are though. I didn't want a classic "Clarks" desert boot but neither did I want a winkle picker. I'd say these veer more towards the latter than the former.”
“Order delivered quickly - no complaints. The desert boots, however, had a label sewn in ( badly) just where my heel sits. A couple of minutes with a sharp pair of scissors removed the offending article and stitching. Whoever thought this was a good idea never had to wear them !
Otherwise product fine - just what I wanted.”
“The product was great, however the overall customer experience was shocking. Paid for express delivery and it was delivered after the date it was supposed to, tried initially to get a refund and they refused, so had to keep ringing up to eventually get the delivery charge refunded. Up until I dealt with their customer service team was good, but then they were unhelpful and blatantly trying to con me. Their customer service team didn't have a clue about their own process.”