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Dermacare Reviews

4.8 Rating 1,791 Reviews

96 %

of reviewers recommend Dermacare

Company Reviews

Product Reviews

4.8

Based on 1,791 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Dermacare:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare 5 star review on 19th November 2023

Dermacare 5 star review on 19th November 2023

Dermacare 5 star review on 15th March 2023

Dermacare 5 star review on 12th February 2023

Dermacare 5 star review on 30th April 2022

Dermacare 5 star review on 30th April 2022

Dermacare 5 star review on 9th January 2022

12

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Thanks for Dermacare. You shipped promptly and great service. However using Royal Mail is a nightmare. If you can , please try another service. Thank you so much”

Posted 1 year ago

“Great service, good stock and fair prices”

Posted 1 year ago

“I don't do reviews but in this case I have to say I'm pleased to do so ! I'm glad I found this company not only for its very competitive prices but also swift and easy ordering and receiving products ! Thank you Annette”

Posted 1 year ago

Thank you Annette

Posted 1 year ago

“Happy with the service from Dermacare”

Posted 1 year ago

“Dermacare always provides great service and advice. I love that I could choose a free sample to try out. Delivery was quick. Thank you - I will definitely be purchasing from you again.”

Posted 1 year ago

“Would recommend this company”

Posted 1 year ago

“Fabulous service always”

Posted 1 year ago

“Easy website to use and always arrives on time.”

Posted 1 year ago

“Excellent service. Good customer experience.”

Posted 1 year ago

“Don’t touch! My order which I placed on 24th November still has not arrived and I’ve been give false Tracking information”

Posted 1 year ago

Your order was dispatched the same day as you placed your order by Dermacare. As you may be aware, Royal Mail has been on strike for several days recently which has affected most businesses and Royal Mail users in the country. Your parcel was not scanned by Royal Mail onto their network but it does not mean that the tracking details are false or incorrect. If you check your tracking number now strike is off, you will see that the tracking is working and your order is with Royal Mail. It is a shame you are trying to spread negative and false defamatory comments and lies about our company which has done nothing but try to help you, and which was due to the national strike situation which is completely out of our control.

Posted 1 year ago

“Great service, will definitely use Dermacare again.”

Posted 1 year ago

“Excellent service - I love being able to choose the free samples so I can try them first.”

Posted 1 year ago

“Highly recommended, great customer service. Good range of products with quick delivery.”

Posted 1 year ago

“The service from Dermacare Direct is always exceptional. Ordering is easy and the products arrived well-packed the next day. Very impressed.”

Posted 1 year ago

“I trust the staff that gave me advice on selecting the correct products. Everything has been smooth so far and delivery was very quick.”

Posted 1 year ago

“I've been buying from Dermacare for many years. The service is very good and I love that I can choose free samples to try with my products.”

Posted 1 year ago

“Product well packaged and kept informed about progress of delivery”

Posted 1 year ago

“My items arrived very quickly and I was very happy with my items”

Posted 1 year ago

“So upset I lost this product and it was so expensive also I started to see some improvement (vanish pfb chromabright)”

Posted 1 year ago

“Fantastic online retailer. Wide range of products not available elsewhere. The customer service team were so helpful.”

Posted 1 year ago

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Dermacare is rated 4.8 based on 1,791 reviews