Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Delcor Reviews

5.0 Rating 759 Reviews

99 %

of reviewers recommend Delcor

Company Reviews

Product Reviews

5.0

Based on 759 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

Write Your review

Tell us how Delcor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Delcor 5 star review on 8th March 2024

Delcor 5 star review on 8th March 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 2nd November 2023

Mr & Mrs Donson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been dreaming of the perfect sofa for years. Having been disappointed by the service at Liberty, I was so pleased to find Declor. I visited Derwent House interior store in Witney, Oxfordshire. The service was outstanding. I enjoyed every moment of choosing the smallest detail and was guided through the process so clearly and professionally. I was able to choose fabric from a different store and Derwent House / Declor sourced it and managed the rest. I was anxious about the size of the sofa and access to my home (narrow pathway), however, Declor assemble the sofa when delivered. Every step of the way was pure joy and the service outstanding. I cannot recommend highly enough.”

Delcor 5 star review on 21st April 2023

Posted 11 months ago

A massive thank you for taking the time to tell us about your Delcor experience. Our reviews are so important to us and to have such positive feedback is fabulous to hear. We can't thank you enough, for all of the plus points you mention. Your kind words will be forwarded to all concerned. Thank you for choosing Delcor. Sofa looks fantastic!

Posted 11 months ago

“This is our third suite of Delcor furniture. The quality of finish is excellent, delivery smooth (thanks Gavin and Matthew) and we are delighted with our purchase.”

Posted 11 months ago

Thank you very much for your 5 star review. Your feedback is so important to us, so it's lovely to hear such positive feedback, from a much-valued customer.

Posted 11 months ago

“From start to finish excellent customer service, particularly at the Delcor showroom on the Kings Road, the installation was fantastic and the installers were very efficient and friendly! The sofa is so comfy and will definitely be something we twill enjoy for years to come!”

Delcor 5 star review on 13th April 2023

Posted 1 year ago

It's lovely to hear such wonderful feedback from a much-valued customer. Thank you for taking the time to tell us about your Delcor experience. Your kind words will be forwarded to all concerned. Sofa looks great!

Posted 1 year ago

“The whole experience of shopping at Delcor was a pleasure. From the beautiful showroom, professional and helpful staff and the beautifully made end product. We were looking for two comfortable chairs for our sitting room. Julie was extremely patient with us as we looked at hundreds of samples in the many books they have. We requested some and once I had looked on the web requested even more. Once we decided on the material we placed our order. As the material we choose not one that Delcor had not used before they invited us into the factory to check that we were happy with how the chair was being made and that we were happy with the fabric. It was a really nice touch and not one you would get with other manufacturers. The chairs were made quicker than we expected. The delivery guys were efficient and friendly. They were able to manoeuvre two large chairs into our room with no problems despite it being a tight hallway to get through. I cannot recommend Delcor highly enough. Fanatic service, staff and furniture. Thank you.”

Delcor 5 star review on 10th April 2023

Delcor 5 star review on 10th April 2023

Posted 1 year ago

We're delighted to hear such lovely feedback, from a much-valued customer. Thank you for taking the time to leave us your review. Your comments will be forwarded to all concerned. Your chairs look amazing!

Posted 1 year ago

“We are delighted with our new sofas. Delcor's great showroom in Stamford and its knowledgeable, helpful, and friendly staff helped us immensely. When it came to delivery their great team helped us again to make sure that everything was done to make sure we were satisfied. Delcor's exceptional standard should be the benchmark for customer service.”

Posted 1 year ago

Thank you so much for taking the time to tell us about your Delcor journey. We're so passionate about what we do, so it means a lot to hear such wonderful comments. Your kind words will be forwarded to all concerned.

Posted 1 year ago

“Ordered replacement cushions for my 13 year old Boxer settee which is still in very good condition apart from saggy seat cushions. Excellent service from start to finish without having to travel to store ......hoping it will last another 13 years!!!!”

Posted 1 year ago

Thank you very much for your 5 star review. One of the advantages of purchasing from Delcor, is that we are able to refresh your furniture, to keep it looking good as new; be it with new cushion interiors, or even a full refurbishment, we keep all of our records, so we have all the information we need, to restore your furniture to its former glory!

Posted 1 year ago

“Hello, Jenny,Our settees were delivered this morning.They are as expected; perfect.The new cushions seem much deeper than the old ones.You have included four scatter cushions , made from the excess material; Much appreciated . The delivery men were efficient, polite and arrived on time.We wish all at Delcor, Best Wishes and many thanks, Andrew and Luciana.”

Posted 1 year ago

Thank you very much for your wonderful review. Our whole Delcor team are so passionate about what we do, so it's lovely to hear such praise. Your comments will be forwarded to all concerned. Thank you for choosing Delcor!

Posted 1 year ago

“Recently received our sofa from Delcor and we are both delighted with it. Service from start to finish has been friendly and professional. Highly recommended.”

Posted 1 year ago

It's lovely to hear such positive feedback, from our much-valued customers. Thank you so much, for taking the time to tell us about your Delcor experience.

Posted 1 year ago

“We purchased our suite from Delcor 21 years ago and we decided to have our armchairs refurbished rather than buy new ones, so were only ever going back to Delcor for advice. From the first visit to the showroom right through to the delivery of our refurbished armchairs the staff were excellent. They talked us through the process of how our chairs would be dealt with and were patient as we chose the material ! All of the staff from showroom to the delivery men were polite and made the whole process quick and easy.”

Delcor 5 star review on 4th April 2023

Posted 1 year ago

Thank you for leaving such a lovely review. We're so pleased to hear about your Delcor journey and your kind words will be forwarded to all concerned. Your chairs look great!

Posted 1 year ago

“Excellent service and a quick delivery”

Posted 1 year ago

Many thanks for taking the time to leave us your review. It means a lot to hear such positive feedback, from a much-valued customer.

Posted 1 year ago

“Was rather disappointed as I've used decor for many years paid for cushions I didn't need as I was told I would only get four and ended up with ten also I didn't get my arm covers I rang and was told i didn't ask for them and said they would cost £284 for disgusting after I'd spent over £5000 lesson learned d”

Posted 1 year ago

Thank you very much, for leaving us your review. Your feedback is very important to us and, when concerns are raised, we strive to learn from our customers and make improvements, where we can. Our sales teams take great pride in providing exceptional service and, while we appreciate there is a lot of information to convey, we always try our best to clarify any details and answer any questions thoroughly. We want every customer to be delighted with their experience and we are sorry that we have not met expectations, on this occasion. Our Milan medium scatter back sofa comes with 5 inclusive scatter cushions, as standard; these were included in the refurbishment price of your sofas, as per your previous order. Armcaps are a chargeable extra, on all models. As extra fabric is required to manufacture these, we do need to charge for these accordingly. As our records did not show that armcaps were purchased with your original sofa order, we did not add them, on your refurbishment order. We apologise, if this was not clarified at the point of placing your order. We thank you again for bringing these concerns to our attention. It was nice to talk to you earlier, in person and we appreciate the opportunity to rectify any issues to your satisfaction.

Posted 1 year ago

“When it came to changing my sofa after about 26 years I couldn't find anything as comfortable so I decided to refurbish it. I spent a couple of hours with Jenny at the Kings Road store choosing fabrics. There was such a good selection to choose from and I found exactly what I wanted. My refurbished sofa came back last week and it is so comfortable and looks amazing. One very satisfied customer. Hopefully it will last another 26 years.”

Posted 1 year ago

Refurbishments are a huge part of our business. It's a great way to keep the same classic style you love, with a fresh, new look. Thank you for taking the time to tell us about your Delcor experience and we hope you enjoy many more years of comfort!

Posted 1 year ago

“The sofa was just what we ordered and it was assembled quickly and professionally by a really good team of men. They are to be complimented on their work and the office and management staff were extremely helpful knowledgeable and professional. Good job all around highly recommend”

Delcor 5 star review on 3rd April 2023

Posted 1 year ago

Thank you very much for telling us about your Delcor journey. Hand-crafted, stylish furniture, backed up by excellent customer service, is what we strive to achieve and we are so pleased to have met your expectations.

Posted 1 year ago

“Welcoming and good service starts at the Delcor ‘Showroom & Workshop’ at the company’s Seaton Delaval location. With a reputation for delivering some of the finest hand made furniture available in the U.K. that goes back more than 50 years my wife and I felt confident that we buying the very best of British craftsmanship from a company that cares about customer service. Eight week after placing our order our new sofa, armchair and stool were carefully delivered to our home. I am pleased to say our expectations in terms of quality and service have been met in full.”

Posted 1 year ago

What a wonderful review! Thank you so much for taking the time, to tell us about your Delcor journey. We're so passionate about what we do, so it means a lot, to hear such praise, from a much-valued customer. Thank you for choosing Delcor.

Posted 1 year ago

“We had our delcor suite recovered and everyone we had contact with from choosing fabric to delivery were helpful and lovely. Thank you.”

Posted 1 year ago

Thank you so much for your 5 star review. We pride ourselves on our customer service, so it mean's a lot to hear such lovely feedback. Refurbishment is a great way to keep the classic style you love, with a fresh, new look. We hope you enjoy many more years of comfort!

Posted 1 year ago

“We have loved everything about the service we received - Kathleen in the Stamford store, Ian on logistics and the two very friendly deliverers (they helped us move the old sofa too). As for the sofa - classic with a modern twist - it has transformed our room. Mind you, we have had to scurry off to town to buy some more cushions to make all the colours of the room harmonise.”

Posted 1 year ago

What a lovely review of your Delcor experience! Thank you so much for taking the time to leave us your feedback. It means a lot, so hear such positive comments, which will be forwarded to all concerned.

Posted 1 year ago

“Our boxer corner sofa in pale grey leather has now been installed in our home and we couldn't be more delighted with it superb quality. I'm looking forward to my next purchase from Delcor wouldn't go anywhere else for furniture. Staff are just lovely the whole experience was a great joy Thank you”

Posted 1 year ago

Thank you very much for your wonderful review. We're so pleased to hear such lovely feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 1 year ago

“Absolutely outstanding would highly recommend Delcor.”

Posted 1 year ago

Thank you very much for taking the time to leave us your 5 star review. Our reviews are so important to us and to receive such positive feedback is fantastic to hear. Thank you for choosing Delcor!

Posted 1 year ago

“Our furniture is beautiful lovely and comfortable. All staff were excellent went above and beyond what they needed to, from shop floor. upholsterers and delivery people”

Posted 1 year ago

Thank you so much for taking the time to tell us about your Delcor experience. We take such pride in what we do, so it makes us very happy, to hear we were able to exceed your expectations. Thank you for choosing Delcor!

Posted 1 year ago

“I just wanted to say how delighted we are with the sofa, we love it. The team who delivered it were so lovely, helpful and polite, so respectful taking shoes off, never had to ask, and the Santa outfit was a lovely touch. Everything you'd expect from Delcor, impeccable service from choosing and ordering, viewing in the warehouse (loved seeing where the magic happens, it was so interesting when Chris took us through) to the finish which is rare to find these days. Wouldn't hesitate to use you again and recommend you to family and friends.”

Delcor 5 star review on 23rd March 2023

Delcor 5 star review on 23rd March 2023

Posted 1 year ago

Wow, a massive thank you for your fantastic review! We're so pleased to hear about your Delcor journey. Our whole team is so passionate about what we do, so such praise means a lot. Your kind words will be forwarded to all concerned. Your new furniture looks amazing in your beautiful room!

Posted 1 year ago

«
1
2
...
3
4
5
6
7
»

Delcor is rated 5.0 based on 759 reviews