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Delcor Reviews

5.0 Rating 759 Reviews

99 %

of reviewers recommend Delcor

Company Reviews

Product Reviews

5.0

Based on 759 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 8th March 2024

Delcor 5 star review on 8th March 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 23rd January 2024

Delcor 5 star review on 2nd November 2023

Mr & Mrs Donson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

Delcor 5 star review on 24th October 2023

Mr & Mrs Wilson

126

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, from the first visit through to delivery.”

Posted 7 months ago

Thank you so much, for your 5 star review. It means a lot to hear such positive feedback, from a much-valued customer.

Posted 7 months ago

“I had excellent service from a very good range of material and very good staff”

Posted 7 months ago

Thank you very much, for taking the time to leave us your review. Your feedback is so important to us, so it means a lot to hear such positive comments. Thank you for choosing Delcor!

Posted 7 months ago

“Beautiful furniture, great service, delivered early. Highly recommend.”

Posted 8 months ago

Thank you so much, for taking the time to leave us your 5 star review. We're passionate about quality craftsmanship, backed up by exceptional customer service, so we're delighted to hear your feedback. Thank you for choosing Delcor.

Posted 8 months ago

“This is our third piece of furniture (2 x sofa 1 x chair)and very happy.Great service and contact.Held our sofa untill we were ready for it.Highly recommend 😊”

Delcor 5 star review on 15th August 2023

Posted 8 months ago

Our reviews are important to us, so it means a lot to hear such wonderful feedback, from a happy customer. Thank you for choosing Delcor. Your sofa looks great!

Posted 8 months ago

“I’m always extremely happy with the service at Delcor,the staff take the time to help you make the correct choice for a sofa that will last a lifetime. I would highly recommend 😁”

Posted 8 months ago

What a lovely review! Thank you very much, for taking the time to tell us about your Delcor experience.

Posted 8 months ago

“The whole Delcor experience was fab. I already had a pretty good idea of what I was looking for and Julie was really helpful pulling out fabric books that she thought I would like. I managed to pick suite and material in less than 1 1/2 hours with a coffee! It was delivered before the estimated time of 8/10 weeks by two brilliant delivery guys who despite being stuck in traffic for hours were polite and very respectful of my property and made sure furniture was placed in room exactly where I wanted it. I would highly recommend Delcor. They certainly aren’t the cheapest but in my opinion well worth it. Thankyou”

Posted 8 months ago

Thank you so much for your 5 star review. We're passionate about what we do, at Delcor, so it's wonderful to hear such lovely feedback. We love seeing your new furniture in it's beautiful home, so thank you for posting your video - looks fantastic!

Posted 8 months ago

“Ian Mills and his team have gone above and beyond to deliver excellent service. Ian has been incredibly accommodating re delivery times as we have undergone renovation work at home - thank you. The delivery drivers are polite courteous and very helpful. We are returning customers as we know Delcor deliver exceptional service - sofa looks great!”

Posted 8 months ago

Thank you very much, for taking the time to leave us your review. Our whole team take great pride in what we do, so it means a lot to hear such praise, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 8 months ago

“We could not be happier with our new Chelsea sofas- very apt name after visiting the King's Road Showroom in April whilst staying in London for a few days. Jenny and Ben could not have been more helpful whilst in the showroom and later over telephone and via email. The showroom had a fabulous range of fabrics to chose from-we shortlisted our favorite's and these were promptly delivered to our home in Plymouth. Having taken delivery of the sofas a few months ago I can confirm we made the correct decision in purchasing from Delcor. At delivery there was a slight issue with the incorrect colour of legs being ordered by us over the telephone from our home in Plymouth ,not a problem ,Jenny was immediately able to rectify this with customer services and the correct colour arrived promptly. Would not hesitate to recommend Delcor for quality products matched with excellent customer service.”

Posted 8 months ago

Thank you so much for taking the time, to tell us about your Delcor journey. We pride ourselves on our craftsmanship, backed up by excellent customer service, so it means a lot to hear such wonderful feedback. Your sofas look fantastic!

Posted 8 months ago

“Very nice, good quality products, so ending a 2+ year search. Lovely helpful, accommodating people both in-store (Witney) and in their manufacturing/delivery/administration site, all of whom contributed to a good-fun buying experience. Well done and a big thank-you!”

Delcor 5 star review on 19th July 2023

Posted 9 months ago

Thank you very much, for taking the time to tell us about your Delcor journey. Our whole team takes such pride in what we do, so it means a lot to hear your lovely feedback. Your new furniture looks fantastic! Thank you for choosing Delcor.

Posted 8 months ago

“Outstanding customer service and lovely selection of comfortable and beautiful furniture. The only question was, which fabric to choose from the fabulous, extensive collection. Highly recommended, I now have my beautiful heirloom chair. Thank you”

Delcor 5 star review on 18th July 2023

Delcor 5 star review on 18th July 2023

Posted 9 months ago

Thank you so much, for your lovely review. It means a lot, to hear such positive feedback, from a much-valued customer. We hope you have many years of comfort, in your new chair - it looks fantastic!

Posted 9 months ago

“Fabulous. furniture and a fantastic range of styles and materials to choose from. Lovely and helpful staff with an in depth knowledge of all the products.”

Posted 9 months ago

It's lovely to hear such fantastic feedback, from a much-valued customer. Thank you so much, for taking the time to tell us about your Delcor journey.

Posted 9 months ago

“The staff are very helpful and friendly. Our order was very well handled and communication was excellent. Our order was delivered on time. The collection and delivery drivers were helpful and friendly. Altogether a very pleasant shopping experience. Thank you.”

Posted 9 months ago

Thank you very much for your 5 star review. It's lovely to hear such positive feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 9 months ago

“Wonderful! I purchased 2 sofas and footstool, everything went extremely smoothly. Unfortunately, my renovations were delayed, but they were happy to keep them in storage until they could be delivered. The delivery went smoothly, and although they had to remove the arms to get into my lounge, nothing was too much trouble for them.”

Posted 9 months ago

Thank you so much for taking the time, to tell us about your Delcor experience. We pride ourselves on our customer service, so it means a lot to hear such lovely feedback. Your kind words will be forwarded to all concerned.

Posted 9 months ago

“I bought two sofas 23 years ago and they are as good as new, except they need cleaning.Anytips?”

Posted 9 months ago

Thank you very much for taking the time to leave us your feedback. It's lovely to hear that your sofas are still going strong! Our sales team will be in touch very soon, to discuss the specific cleaning instructions for your furniture. As we keep all of our orders on record, with a little more information, we will be able to look up the details and advise, according to the material your sofas are upholstered in. Thank you again.

Posted 9 months ago

“Absolutely fabulous service from choosing my sofa to delivery of it by Matt and Dave who were fantastic I highly recommend Delcor thankyou 😄😄”

Posted 9 months ago

Thank you very much for taking the time to tell us about your Delcor journey. Our reviews are so important to us, so it means a lot to hear such lovely feedback. Your comments will be forwarded to all concerned.

Posted 9 months ago

“Outstanding service from everyone at Delcor. The showroom staff , the office staff and the delivery men were all fantastic. Absolutely thrilled with my new settees”

Delcor 5 star review on 26th June 2023

Posted 9 months ago

Thank you so much, for taking the time to leave us your review. It means a lot, to hear such lovely feedback, from a much-valued customer and your kind words will be forwarded to all concerned. Your sofas look fantastic!

Posted 9 months ago

“Having been recommended to Delcor by a friend, our Carlton sofa and Tableau footstool arrived this week. To say we are happy is an understatement - finally we can once again sit in our lounge in comfort! From the moment we walked into the Kings Rd shop, Jenny was a pleasure to deal with; never rushing us, but helping us to decide on the style of sofa and footstool as well as giving us sofa fabric suggestions. A few weeks after placing the order, Delcor advised us of a manufacturing problem with the material we had chosen. Once again we needed Jenny's help - she found fabrics similar to our original choice and had samples sent. Our new fabric turned out to be slightly more expensive than the original, but Jenny ensured that the price was honoured. Thank you Jenny and Ben at Kings Rd. the delivery drivers who were also brilliant and Delcor in general - we will have no hesitation in recommending Delcor.”

Delcor 5 star review on 16th June 2023

Posted 10 months ago

Thank you so much, for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it's lovely to hear such praise, from a much-valued customer. Your kind words will be forwarded to all concerned. Your sofa and footstool look great!

Posted 10 months ago

“Absolutely delighted with our new velvet corner unit settee and the individual chair covered in a Jane Churchill fabric. They really fit in well with the rest of our decor. We were given expert help with lots of time for us to browse all the fabric books before we made our choice. Delcor contacted different suppliers to have swatches sent to our house so that we could make our final choices. They completed the job before the stated expected date. They delivery men were very careful and extremely polite. The furniture arrived fully covered in plastic and the legs and furniture saver pads were put on by them before they put them into place. Couldn't be happier. Everyone loves it with lots of admiration from guests. Definitely worth the extra price. No comparison in quality to other sofa makes as it is so comfortable to sit on! The grandkids have been banned!!”

Delcor 5 star review on 13th June 2023

Delcor 5 star review on 13th June 2023

Delcor 5 star review on 13th June 2023

Posted 10 months ago

Wow, what a fantastic review! We can't thank you enough for your lovely comments. Our whole Delcor team strive to go above and beyond, for our customers, so it means a lot to hear such feedback. It's great to see your photos, too. Your furniture looks beautiful,in it's new home!

Posted 10 months ago

“I just love our new sofa. It's incredibly comfortable and looks amazing. The choice of fabrics is staggering, staff are attentive and helpful, making the purchase a very pleasant experience.”

Posted 10 months ago

We pride ourselves on the craftsmanship of our furniture, backed up by our excellent customer service, so it means a lot to hear such fantastic feedback. Your comments will be forwarded to all concerned. Thank you for taking the time, to tell us about your Delcor journey.

Posted 10 months ago

“Bought two lofa sofas and matching armchair 30 years ago and finally replaced with same again except for the fabric. Obviously we love them to go with Delcor again. The quality is incredible, the service is first rate!”

Posted 10 months ago

Thank you very much for your wonderful feedback! We're passionate about what we do, so it's lovely to hear such praise, from a long-standing Delcor customer.

Posted 10 months ago

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Delcor is rated 5.0 based on 759 reviews