Delayed Again Reviews

1.44 Rating 16 Reviews
0 %
of reviewers recommend Delayed Again
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Phone:

01638563690

Email:

frazer@delayedagain.co.uk

Location:

2 The Old Grain Store, 1st Floor, Moseley's Farm Business Centre, Fornham All Saints

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Anonymous
Anonymous  // 01/01/2019
Delayed Again did achieve what they said they would do and I received compensation from the airline. However, they charged 50% of the compensation for their services, which did not include taking the airline to court. This seemed ridiculously expensive - they included a separate administration charge... it's all admin! I questioned the charge and was met with a (fairly patronising) brick wall. Not illegal but definitely not value for money!
Posted 10 months ago
Efficient customer service but the solicitor that was appointed was rather lacklustre in their approach to the case, with them not wishing to challenge the reason for the delay given by the airline, despite it being a straight forward case. I subsequently represented myself and used the CEDR to mediate with the airline. Full compensation was awarded in my favour. My first review mysteriously disappeared, so I hope this one will not disappear as well.
Posted 1 year ago
The process was OK. However they want to charge now 50% of the amount received. They claim it is only 25% but they also charge admin fee +Vat. Which makes it 174.0£ I think it is well too much . I received check 351.00£. Has anyone had same experience
Posted 2 years ago
Delayed Again is rated 1.44 based on 16 reviews