“First time using this online shop.
Very happy with high quality of service. Handwritten notes were a wonderful bespoke personal touch and I am looking forward to ordering from this organisation again - Thank you”
“The staff were so friendly and helpful. I wanted to go home and measure the space before making a purchase and when i did so, very easy online service .
The coat hook arrived well wrapped, within 3 days AND a lovely hand written note.
All in all, exactly what customer service should be!”
“I bought one of the gesture hand candles from Decorum. The candle was a gift for a friend and it was simply beautiful. The detail and size was perfectly and I recommend spending the money on this product. I will be purchasing for myself very soon.”
“Ordered the Umage Asteria Pendant light after seeing it on display in the shop in Crystal Palace. The light arrived in approx 2 weeks and was packaged nicely by the Decorum team. Really happy with our purchase.”
“Great all round!! Hadn't shopped at Decorum before, but the price was good, for just what we wanted, so decided to give them a go.
And delighted we did - our plates arrived promptly, beautifully packaged, and accompanied by a nice hand-written note thanking us for our order and for supporting a small, independent business! Great experience.”
“Such a gorgeous shop. We bought the reclaimed wood bistro table and stools and I have to say, our kitchen has never been so cool! Thoroughly happy with our purchase and the customer service we received.”