DecorativeGardens.co.uk Reviews

Name: DecorativeGardens.co.uk
Address: Decorative Gardens Ltd RoseneathLow StreetHaxey, Doncaster
Rating: 4.82

4.8 Rating 539 Reviews

97 %

of reviewers recommend DecorativeGardens.co.uk

4.8

Based on 539 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Phone:

0114 437 2145

Location:

Decorative Gardens Ltd RoseneathLow StreetHaxey
Doncaster
DN9 2LA

DecorativeGardens.co.uk 5 star review on 23rd May 2022

Michael Rowles

DecorativeGardens.co.uk 5 star review on 2nd February 2022

Susan Clark

DecorativeGardens.co.uk 5 star review on 19th November 2021

Ben Molyneux

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing to deal with, so helpful and great communication 👏 👌”

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Posted 1 year ago

Many thanks for your review Des. I'm so pleased to hear you had a great experience when ordering from us.

Posted 1 year ago

“Quick service and kept up to date. Arrived on time. Reasonable price also. Will use again!”

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Posted 1 year ago

Thanks for your review Caroline. I'm so pleased to hear you were happy with the service provided and that the goods arrived on time and you found our prices competitive. We look forward to assisting you again in the future.

Posted 1 year ago

“Fantastic customer service from Jayne and the rest of Decorative Gardens team. They were super helpful and nothing was too much trouble. My garden materials arrived on time and were exactly what I was expecting. I would have no hesitation in using Decorative Gardens again. It was a very positive customer experience.”

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Posted 1 year ago

Thanks so much for your kind review Simon. It's great to get some feedback regarding our customer service team and I'm so happy to hear you found everyone to be helpful and willing to assist. It's also nice to hear you were pleased with the goods received and the delivery went well. Thanks again and we look forward to assisting you with your future projects.

Posted 1 year ago

“Brilliant product received (stones for garden) and excellent personal service. Thoroughly recommend.”

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Posted 1 year ago

Many thanks for your kind review Ann. It's great to get some feedback regarding the product received and service priovided.

Posted 1 year ago

“Can't fault them really. Lovely attractive cobble stones. Amazing price compared to local outlets. Easy ordering. Very good communication. Caring, thoughtful company. Timely very fast delivery. Excellent service and very likely to use again when needed.”

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Posted 1 year ago

Many thanks for your kind review Graham. I'm so glad to hear you found our customer service team helpful and our prices competitive along with fast delivery. We look forward to assisting you again in the future.

Posted 1 year ago

“Very efficient quick service”

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Posted 1 year ago

Thanks for leaving us a review Belinda. I'm pleased you had a great experience when ordering from Decorative Gardens.

Posted 1 year ago

“Absolutely brilliant service. When I needed a different delivery date they sorted it out for me. Very happy.”

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Posted 1 year ago

Thanks for your kind review Lisa. I'm so glad we were able to help with changing the delivery date to one that was more convenient for you.

Posted 1 year ago

“Very good service,very nice and helpful delivery and, asked where we would like them put and obliged”

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Posted 1 year ago

Thanks so much for your kind review Elizabeth. I'm so glad to hear the delivery went well and the driver was able to place the goods exactly where you needed them.

Posted 1 year ago

“30-50mm Scottish cobbles ordered and duly arrived on the day agreed. Very easy transaction and product done exactly what we wanted. Only thing was I asked the deliverers to call just before delivering which didn’t happen but as it turned out was not a problem. Many thanks , Mike”

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Posted 1 year ago

Thanks for your review and picture Mike. I'm so pleased to hear you are happy with the cobbles received and they look great in the picture. Sorry to hear the driver didn't call ahead before delivery. We always put a note on requesting this but it seems some drivers are better at doing this than others.

Posted 1 year ago

“Living in Plymouth, it was cheaper to buy the Bowland Blossom chippings from Doncaster than local. Delivery was good, right up to the back gate👍 Could have rinsed the chippings more, thought we'd been sent the wrong ones!! Good experience overall.😃”

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Posted 1 year ago

Many thanks for your review Alan. I'm so pleased to hear you found our prices competitive and the delivery went well. All aggregates will have some quarry dust on them but it's just a case of hosing them once laid or allowing the rain to wash them clean.

Posted 1 year ago

“Very pleased with price, choice and very quick delivery”

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Posted 1 year ago

Many thanks for your review Judith. It's great to get some positive feedback regarding our prices, variety of products and prompt delivery.

Posted 1 year ago

“Excellent service both in shop and in delivery.”

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Posted 1 year ago

Thanks for your review Elisabeth. I'm so pleased to hear you had a great experience with our website and the delivery went well.

Posted 1 year ago

“Very pleased. Order Came on the date requested. Price was very competitive.”

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Posted 1 year ago

Many thanks for your review Robert. I'm so pleased to hear your delivery arrived on time and you found our prices competitive.

Posted 1 year ago

“Brilliant support and service received from Decorative Gardens. I phoned with a query regarding sixes of Scottish Pebbles for use in Gabions. James kindly sent me a video clip showing the different sizes and also arranged for a sample of alternative sized stones to be sent with the bulk bag I ordered. All stones received were of high quality. Overall I was very pleased with the product.”

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Posted 1 year ago

Hi David. Many thanks for taking some time to leave us a review. I'm so pleased to hear you got all the help you required choosing the correct size stones for your project and you were happy with the product received.

Posted 1 year ago

“I wanted grit that wasn’t alkaline. This is perfect. Looks nice too.”

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Posted 1 year ago

Thanks for your review Lesley. I'm so pleased to hear you were happy with the product received.

Posted 1 year ago

“The second time we have ordered from Decorative gardens. Easy ordering online and excellent delivery service as the bulk bags are delivered on a pallet truck, which meant that the bag could be put at the back of the house.”

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Posted 1 year ago

Hi Dan. Thanks for taking some time to leave us a review. It's nice to hear that you have ordered from us more than once and I'm so pleased you are happy with the goods and delivery service. We look forward to assisting you with your future projects.

Posted 1 year ago

“Amazing service and the Scottish Cobbles look great… many thanks”

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Posted 2 years ago

Thank you Paul, for taking some time to leave us a review. I'm so pleased to hear you are happy with the Scottish Cobbles received.

Posted 2 years ago

“Good product and as per description, photos on the website not deceiving, and the staff has been keen to help in organizing the delivery according to my needs. I will surely purchase again from Decorative Gardens. Alessio for Softscape Gardens Ltd”

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Posted 2 years ago

Many thanks for taking some time to leave us a review Alessio. I'm so pleased to hear the product received met your expectations and you found our customer service team helpful. We look forward to assisting you again in the future.

Posted 2 years ago

“No problems with delivery. The only thing was they should have sent us a text message to say approx the time they were going to arrive but no one did.”

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Posted 2 years ago

Thanks for leaving us a review Stephen. Sorry to hear the driver didn't call ahead before delivery. We do always add a note to ask the driver to call customers before delivery.

Posted 2 years ago

“Very helpful from start to finish,price acceptable delivery on time first class service”

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Posted 2 years ago

Thanks for your review Mike. I'm so glad to hear you found our customer service team helpful and the delivery arrived on time.

Posted 2 years ago

DecorativeGardens.co.uk is rated 4.8 based on 539 reviews