Review and raise up to £2.00
I bought a jumper who's neckband came detached 1st time on. I sent it back to warehouse by Royal Mail after difficulties with Hermes. THEY SENT IT BACK, hole intact saying it was NOT faulty. I was furious. I sent a photo to Customer Relations showing an obvious hole and they said they can't override the Warehouse decision. This is borderline criminal. My advice, DON'T BUY FROM DEBENHAMS ONLINE. Ther reviews are pathetic . Expose them. They need to be replaced pdq.