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Deakin & Francis Reviews

4.9 Rating 249 Reviews
99 %
of reviewers recommend Deakin & Francis
Company Reviews Product Reviews
45
 Metrics Info
4.9
Based on 249 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Deakin & Francis Reviews

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Erna C
Verified Customer
“These lovely silver monogrammed cufflinks arrived beautifully presented and packaged. They also look gorgeous with my new french-cuffed business shirts. I am very pleased to recommend them. E. Cooper”
Helpful Report
Posted 6 months ago
Greg H
Verified Customer
“Outstanding service, both at the London flagship store and through the bespoke department. Delights to work with.”
Helpful Report
Posted 8 months ago
Aidan M
Verified Customer
“Mr McDonald and all the staff at the Picadilly arcade store always excel in providing customer service on par with the product sold. The best craftsmanship in producing one of the most elegant brands of cufflinks on the market.”
Helpful Report
Posted 11 months ago
John M
Verified Customer
“Exquisite pieces of jewellery and wonderful personal service. I know that if I'm wearing one of your pieces, no one I'm with will have anything similar. That's quite a nice feeling.”
Helpful Report
Posted 1 year ago
Frederic W
Verified Customer
“Excellent and one-of-a-kind cufflinks; superb and very kind service over the phone, in particular with regards to made-to-order requests; charming and unique service in the Jermyn Street flaghsip store by a brilliant Christopher MacDonald; fast and flawless delivery. I am the biggest fan of this great family business, the D&F brand and their outstanding products”
Helpful Report
Posted 1 year ago
Masaaki A
Verified Customer
“Distinctive superior design from other brand World top Top quality Excellent customer service”
Helpful Report
Posted 1 year ago
Emma D
Verified Customer
“Amazing quality and speedy delivery! Very happy customer :-)”
Helpful Report
Posted 1 year ago
Anonymous
Verified Customer
“Service was top rate and the cufflinks purchased with engraving completed my husband's outfit. Beautifully crafted.”
Helpful Report
Posted 1 year ago
Grant G
Verified Customer
“Prompt service and shipping, in my case international. As always, delighted with the beauty and details of my purchase.”
Helpful Report
Posted 1 year ago
Gary B
Verified Customer
“I recently made my first purchase from Deakin and Francis and was delighted, both with the quality of thee product and the customer service that I received. Delighted to be able to offer an unreserved recommendation.”
Helpful Report
Posted 1 year ago
Madeleine J
Verified Customer
“Considered and personal service with beautifully packaged and swift delivery. Highly recommend the team at Deakin & Francis.”
Helpful Report
Posted 1 year ago
Christian R
Verified Customer
“Excellent product quality, cool designs for cufflinks, very poor delivery service outside UK - D&K Apparently not familiar with the new Brexit challenges.”
Helpful Report
Posted 1 year ago
Fahad J
Verified Customer
“Excellent in every way”
Helpful Report
Posted 1 year ago
Robert M
Verified Customer
“I bought a beautiful pair of violin cufflinks online which were delivered promptly and came in a lovely box. When I damaged one of them they repaired then immediately and at no cost. The service is always polite and warm whether on the phone or in their Piccadilly store.”
Helpful Report
Posted 1 year ago
Kyle R
Verified Customer
“The cufflink is elegant and well made. The Deakin & Francis team were courteous and responsive”
Helpful Report
Posted 1 year ago
Alan W
Verified Customer
“Great selection, quality products and service, and fair prices relative to the quality of the merchandise.”
Helpful Report
Posted 1 year ago
GIULIA C
Verified Customer
“PERFAIT MERCI”
Helpful Report
Posted 1 year ago
Suhail B
Verified Customer
“Excellent signet rings!”
Helpful Report
Posted 1 year ago
Patrick T
Verified Customer
“Thanks Donna for the efficient service.”
Helpful Report
Posted 1 year ago
Kirsty M
Verified Customer
“Beautiful, simply stunning 😍.”
Helpful Report
Posted 1 year ago
Deakin & Francis is rated 4.9 based on 249 reviews
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