Deakin & Francis Reviews

Name: Deakin & Francis
Rating: 4.91

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

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Deakin & Francis 5 star review on 31st December 2021

Anonymous

Anonymous // 01/01/2019

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“Very friendly and personal service, prompt delivery”

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Posted 4 years ago

That’s really good to hear. Since 1786 Deakin & Francis has been serving customers worldwide and we are delighted that the goods arrived quickly and that the service was five star too!

Posted 4 years ago

“Always such a good service from Deakin and Francis. Their deliveries are always on time and their packaging is beautiful. They make the best presents! Thank you.”

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Posted 4 years ago

“Absolutely love Deakin & Francis. Elegant and charming with a touch of fun. NYC needs a store.”

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Posted 4 years ago

“Once again D&F delivered high quality product in time and with exceptional workmanship and service. The mainstream jewellers may have a worldwide brand but they cannot offer the same level of quality and attention to detail that D&F consistently delivers.”

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Posted 4 years ago

“A pleasure to deal with all around. Ordering and shipping were quick and seamless. The cufflinks themselves look even better in person than in their online listing. The attention to detail and creativity are second to none.”

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Posted 4 years ago

Thank you very much for your wonderful feedback. Here at Deakin & Francis customer service and producing the best quality products are our top priority. We are so glad that you enjoyed your Deakin & Francis experience. Thank you again for your 5 star review!

Posted 3 years ago

“Fantastic quality product; delivered in a set of wonderful boxes with the surprise and delight of the warranty form being hand written ! Great service and fabulous product - can’t recommend enough”

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Posted 4 years ago

“I have five pairs of beautiful cufflinks from D&F !”

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Posted 4 years ago

That is great to hear. As cufflink manufacturers we love to see people keeping these wonderful accessories alive. It sounds like you have great collection of our cufflinks. We look forward to helping you with your next addition. Thank you for your review.

Posted 4 years ago

“Deakin & Francis has by far the best cuff links on the market. Every year I buy at least a few for my husband. As much as I love the type of styles offered, I wish there was more variety and new styles offered more frequently. I am also a little disappointed in the trend towards Gothic and skull-type cuff links. How many skull cuff links can one person possibly own? Please get back to the original styles! I'm deducting one star because of the large quantity of skull-type styles that have been offered recently.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to give us your feedback. It is great to hear that your husband has an ever growing collection of Deakin & Francis pieces. Our signature skulls are one of our more iconic collections, and we do offer a huge variety of other cufflinks fit for all occasions. If there is a particular style or design you have in mind, feel free to contact us about creating your husband his ideal pair of cufflinks. Thank you.

Posted 4 years ago

“Absolutely gorgeous enamel necklaces! Excellent craftsmanship and a beautiful depth to the enamel not matched by other jewellers.”

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Posted 4 years ago

What a wonderful review. Our expert enamellers have mastered the art of enamelling to a tee. Enamelling has a wonderful history, dating back to the Pharaohs. We are proud to keep this beautiful and traditional technique alive. We will pass your kind words to our expert enamellers as they would love to hear the wonderful feedback. Thank you!

Posted 4 years ago

“Cufflinks were perfect and arrived 2 days early”

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Posted 4 years ago

Amazing! 5 star rating, thank you. As one of the world's best cufflink manufacturers our pieces have to be perfect. Our team provide efficient and excellent customer care, we know that when you order online you want your purchase as quick as possible, yet maintaining a high standard and quality. Thank you.

Posted 4 years ago

“Fantastic product and excellent and speedy delivery”

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Posted 4 years ago

Amazing 5 star review! Thank you. Here at Deakin & Francis our customers' expectations and needs are our top priority. We know that when you order an item online, you want it as soon as possible! Our team are delighted with your lovely review.

Posted 4 years ago

“All perfect!”

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Posted 4 years ago

Thank you for the 5-star rating. It means a lot to us, as jewellery manufacturers in Birmingham perfection is what we strive for and we are glad you think so.

Posted 4 years ago

“Service was quick, effective and faultless”

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Posted 4 years ago

Wow, thank you for the five star rating. We are thrilled to hear such great feedback. For over 230 years we have created jewellery because it is our passion and also because our customers love our pieces as much as we do. Providing great customer service is very important to us. We will pass this feedback to our team. Thank you for taking the time to review us.

Posted 4 years ago

“Bought some cufflinks. Great quality and detail! 👍”

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Posted 4 years ago

It is great to hear that you are enjoying your purchase from us. Thank you for your 5 star review. We have been manufacturing jewellery since 1786 and continue to make high quality and enjoyable products for all.

Posted 4 years ago

“Great product, actually too expensive”

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Posted 4 years ago

We appreciate your feedback. It is always great to hear that the hard work put into creating wonderful products pay off. It is due to this hard work, high quality materials and expert craftsmanship that ensure our pieces are the best. Thank you for your review.

Posted 4 years ago

“Quality product and packaging, a class outfit.”

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Posted 4 years ago

Thank you for your five star review. As England's oldest manufacturing jewellers, Deakin & Francis are delighted that you are enjoying your purchase! Thank you for sharing your feedback with us. Do share your outfit images with us on social media, we would love to see them!

Posted 4 years ago

“Your London store is a great visit. It's especially fun when we find something we haven't seen before and like. Having had a couple of pieces break (more due to over use rather than anything to do with quality) your after sales service has been exemplary. A real thrill every time I visit!”

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Posted 4 years ago

“I loved the product. It was as described.”

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Posted 4 years ago

Thank you for your feedback. Here at Deakin & Francis we focus heavily on keeping our website descriptions and images up to date and as accurate as possible, so that you know what you are buying is what you get. It makes us happy to know you love your Deakin & Francis piece.

Posted 4 years ago

“Best cuff links ever!”

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Posted 4 years ago

Best review ever! Our Birmingham factory has been busy making our luxury jewellery for over 230 years and it’s wonderful to hear that you love our cufflinks too!

Posted 4 years ago

“Great quality and excellent service”

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Posted 4 years ago

We are so pleased to have been of service to you, it’s something we’ve been doing at Deakin & Francis for over 230 years. Our designs are truly amazing too – such a fantastic collection for every possible occasion. Thank you for taking the time to share your wonderful feedback with us.

Posted 4 years ago

Deakin & Francis is rated 4.9 based on 249 reviews