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Deakin & Francis Reviews

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

Company Reviews

Product Reviews

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

Deakin & Francis 5 star review on 31st December 2021

Deakin & Francis 5 star review on 24th February 2021

Deakin & Francis 5 star review on 6th November 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 collection already owned and would keep focusing on D&F in the future. Insisting on quality control and I would be the buyer as always. Thanks for the great cuff links.”

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Posted 3 years ago

Thank you for the great review. The quality of our products is of utmost importance. We create pieces that not only bring a smile to your face, but that will last for ever. We look forward to helping you with your next Deakin & Francis purchase.

Posted 3 years ago

“Friendly and professional service. I like the businessman key ring as it reminds me of the 1980s which was a great decade for me and many others. The wide pin striped suit and brick mobile are so classic of that optimistic era they make me smile.”

Posted 3 years ago

Five stars! Thank you. Our sterling silver business man keyring is truly a wonderful product and we are so happy you think so too. Deakin & Francis has been crafting fine jewellery and accessories for over 230 years. Knowing that our product has brought a smile to your face is exactly why we do what we do. Thank you.

Posted 3 years ago

“Beautifully made products and great service”

Posted 3 years ago

Thank you for your review, it is always so important to us to receive feedback from our customers. We are so glad that you enjoyed your purchase and experience with Deakin & Francis.

Posted 3 years ago

“Superb and all the more so by their impeccable service.”

Posted 3 years ago

Such a wonderful 5 star review! Here at Deakin & Francis we set very high standards for our team and our quality of product. We always strive for perfection and are so happy to hear you had a great experience. Thank you for leaving us a review.

Posted 3 years ago

“Beautiful links, perfect craftsmanship and outstanding service. Mr McDonald & DK went out of their way to ensure my links were delivered to me by FedEx at no extra cost During the panademic. The customer service matches the quality of the product! Looking forward to my next purchase!”

Posted 3 years ago

What a lovely review, thank you. Our London store manager and our team here at Deakin & Francis provide the highest quality of customer service and care, it is a value that our company prides our self on. We look forward to helping you with your next purchase.

Posted 3 years ago

“Excellent quality, fast delivery and the packaging of the product was first class. Bought this as a gift for father but will definitely consider purchasing something for myself”

Posted 3 years ago

Thank you for taking the time you leave us your feedback! We know that when you order online you are wanting your product to be delivered as quickly as possible. Our team works hard to ensure parcels are send out quickly and to a high standard in order for you to enjoy your product straight away. We are so please to hear that the gift was well received and we look forward to helping you with your next order in the future!

Posted 3 years ago

“Really superb service and the cuff links are exquisite. Thank you so much for caring about your customers”

Posted 3 years ago

Wow! An amazing review. At Deakin & Francis offering high quality products and a high standard of customer service is extremely important to us, so thank you for sharing this five-star review.

Posted 3 years ago

“Im very pleased of the range the inspiration and professionalism of you. Thank you Georgios Perissinakis”

Posted 3 years ago

Thank you very much for your wonderful 5 star rating. We have been crafting the world's finest cufflinks and jewellery for over 230 years. We are so pleased you enjoyed your purchase. Thank you for taking the time to give us your feedback.

Posted 3 years ago

“Excellent quality, beautifully made and always a fabulous gift gratefully Received.”

Posted 3 years ago

An excellent review. It is wonderful to hear that you enjoyed your recent purchase from our online store. We are always happy to help. Being able to craft pieces that are given as important and sentimental gifts is amazing. Thank you for taking the time to share your feedback.

Posted 3 years ago

“I placed an order for Santa Cufflinks from Deakin and Francis, I have purchased cufflinks from Deakin and Francis previously the quality of the workmanship is excellent. These have been bought early for Christmas as I wear double cuff shirts all of the time for work, as these are delivered to work lots of people were asking to see them and where they were ordered from, I will be ordering more cufflinks from Deakin and Francis without a doubt, thanks for a great quality product. Great product, great range and the best quality, thank you !”

Posted 3 years ago

What a wonderful review! It gives us great pleasure to know that you have enjoyed your recent purchase with us. Our sterling silver Santa cufflinks are a brilliant Christmas gift! We look forward to being able to help you with your orders in the future. Thank you for the amazing words, this review will be passed onto all of our team here at Deakin & Francis.

Posted 3 years ago

“Amazing quality and services !!! Fast delivery and personal note with the pack ordered. ! Thkss”

Posted 3 years ago

Thank you for taking the time to give us such a lovely review, customer service is very important to us. We just want to thank you for your continued support and are so pleased that you enjoyed your purchase from our website.

Posted 3 years ago

“My wife gave me a pair of silver bumble bee Deakin & Francis cufflinks for my birthday. This started a whole collection! The bees look great on the cuff and they’re much better made and heavier than many other brands as they are solid rather than hollow. The detailing always gains compliments. For our anniversary she gave me the self levelling initial cufflinks – one initial on each cuff. After this, a pair of the red racing cars - they do make a statement. Deakin & Francis cufflinks start a conversation when you enter a room – a great icebreaker. And in all those Zoom meetings – looks good to be wearing a proper shirt these days.”

Deakin & Francis 5 star review on 28th May 2020

Posted 3 years ago

Wow, a five star review! It is so lovely to hear that you were given our cufflinks as a gift and that you enjoyed them so much you have built up a collection. Providing high quality products is something we have been doing since 1786. Creating pieces that stand out and people talk about is part of why we love what we do. It is great that you are receiving such wonderful compliments. We create products that can be worn anywhere for any occasion so it is wonderful to hear that you have been wearing them for your Zoom meetings. Thank you for taking the time to leave your feedback.

Posted 3 years ago

“Fantastic product and top class service. Many thanks”

Posted 3 years ago

Thank you for your excellent 5 star review. We are very pleased to hear that you are happy with your purchase. It's good of you to take the time to add your feedback.

Posted 3 years ago

“Deakin&Francis is an example to follow for every company. They've managed to survive for almost two and a half centuries (and many more to come) by striving for perfecion. This means not to stop innovating but also taking good care of the most classic pieces thus meeting the expectations of both, traditional and modern tastes.”

Posted 3 years ago

Thank you very much for such wonderful feedback. We have been striving for perfection for over 230 years and we sincerely hope there will be as many more years to come. It is important to us to create products that bring both us and our customers joy. Our designers and craftsmen are experts in their fields. We are so pleased to hear you love our pieces and it means a lot to us.

Posted 3 years ago

“Last Christmas my husband and I visited your store in London. The sales assistant was very happy for me to take photos of which cufflinks my husband liked. This week was his birthday, so all I had to do was choose one of the cufflinks and order them. My husband had totally forgotten our visit and WAS VERY chuffed with his birthday present. They are a symbol of hope, that this horrid Covid will come to an end and we can attend meetings and meet people again. I sm only sorry the sales assistants do not get commission on my purchase. I have fond memories of them being very polite, attentive and not pushy.”

Posted 3 years ago

Wow! Thank you for such a lovely review. We are so pleased to hear you had such a wonderful experience visiting our London store. We will be sure to pass this on to our London team. It is great to hear how chuffed your husband was with his gift. What a lovely symbol and sentiment behind this gift. Although our London store is currently closed they will be thrilled to hear this feedback and we hope that soon we can get back to normal and re-open our London store. We would be delighted to see you again! Thank you for the 5 star rating.

Posted 3 years ago

“Estupendo trabajo”

Posted 3 years ago

Gracias, es un comentario maravilloso

Posted 3 years ago

“Great website and first class service! It’s a gift so haven’t seen inside the box yet!!”

Posted 3 years ago

Thank you for your 5-star review! Here at Deakin & Francis customer service is one of our top priorities, that and product quality. We hope that the recipient of this gift truly loves their Deakin & Francis piece. Thank you again for taking the time to share your feedback.

Posted 3 years ago

“Brand discovered at the « À l’Emeraude » shop in Lausanne, Switzerland. Gorgeous cufflinks, awesome quality, perfect Online service !!! 6 stars out of 5 ;)”

Posted 3 years ago

Wow! What an amazing review and rating. We are loving the 6 out of 5 stars! We also want to thank you for purchasing via our online store and are so happy to hear you had such a wonderful experience. Thank you for such a brilliant review.

Posted 3 years ago

“A first class service and such high quality cufflinks, thank you! These elegant but casual Turtles will remind me of a special trip to the Great Barrier Reef and the importance of taking care of our oceans.”

Posted 3 years ago

Thank you for such lovely words. We are so happy to hear you enjoyed your purchase. It is lovely to know the personal message behind the cufflinks and what an incredible memory. We appreciate your first class five star rating!

Posted 3 years ago

“This was a gift, the recipient loved it, so I’d say that was an excellent outcome.”

Posted 4 years ago

Thank you for such wonderful feedback. We know how important it is to give the perfect gift. It is great to hear that the recipient loved your present to them and it is something they can cherish forever. Thank you for the amazing 5 star rating.

Posted 3 years ago

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Deakin & Francis is rated 4.9 based on 249 reviews