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Deakin & Francis Reviews

4.9 Rating 249 Reviews

99 %

of reviewers recommend Deakin & Francis

Company Reviews

Product Reviews

4.9

Based on 249 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Deakin & Francis:

Jewellers since 1786, Deakin & Francis® designs & makes the world’s finest cufflinks, signet rings, gentlemen's accessories, ladies jewellery and bespoke commissions.

Deakin & Francis 5 star review on 31st December 2021

Deakin & Francis 5 star review on 24th February 2021

Deakin & Francis 5 star review on 6th November 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

Deakin & Francis 5 star review on 20th July 2020

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was ecstatic when i received my package the shipping was quick . More importantly the skull bracelet was one of the most intricate and beautifully designed accessories ive ever seen. 😍”

Deakin & Francis 5 star review on 6th November 2020

Posted 3 years ago

Thank you so much for taking the time to leave such a wonderful review. We are so pleased that you love your bracelet

Posted 3 years ago

“Anniversary present for my husband - enamel owl cufflinks with sapphire eyes - absolutely beautiful 😍 Arrived quickly to Dublin and I am thrilled with them as will he be when he is given them!!”

Posted 3 years ago

Thank you for an amazing review, we are so pleased you chose to shop with Deakin & Francis

Posted 3 years ago

“High quality and unique products. Great service from everyone I spoke to.”

Posted 3 years ago

Thank you so much for taking the time to leave such a wonderful review!

Posted 3 years ago

“L'envoi est parfait. L'objet acheté est très bien présenté, dans une très jolie boîte, avec une petite brochure fort bien faite. J'ai particulièrement apprécié le petit mot écrit de façon manuscrite, adressé au client que je suis. Cela humanise le rapport commercial. Very distinguished ! Merci beaucoup. Thanks a lot !”

Posted 3 years ago

Thank you so much for your amazing review. It is so important to us that we give the highest quality products and customer service. We like to add special touches to our orders such as a hand written thank you note as we love to be able to have a personal connection between us and our customers.

Posted 3 years ago

“I left getting cufflinks for my wedding to the week before in usual guy fashion. They managed to personalise and get out to me that week so I would have for my day! Thank you once again, excellent customer service and love the product.”

Posted 3 years ago

Thank you so much for taking the time to leave a 5 star review. We are so happy to hear you loved your purchase. Congratulations on your wedding, we hope you had the most wonderful day!

Posted 3 years ago

“Both delivery times and tracking are impeccable !”

Posted 3 years ago

Thank you so much for such a wonderful review!

Posted 3 years ago

“Excelente”

Posted 3 years ago

Thank you so much!

Posted 3 years ago

“Fantastic service, fantastic product. Thoroughly recommend.”

Posted 3 years ago

Thank you so much for your fantastic review and 5 star rating

Posted 3 years ago

“Beautiful cuff links arrived promptly. Will most definitely recommending .”

Posted 3 years ago

Thank you so much for a wonderful 5 star rating. We are so pleased to hear you enjoyed your purchase from our online store.

Posted 3 years ago

“Die Bezahlung und der Versand haben sehr schnell funktioniert. Danke an Alle!”

Posted 3 years ago

Thank you for your wonderful review. We are so glad to hear you enjoyed your online shopping experience with us.

Posted 3 years ago

“This was a special occasion present and it arrived in time! Abigail was very helpful with respecting the deadline, thanks again! And the cufflinks are beautiful, my husband was over the moon!”

Posted 3 years ago

Thank you for your amazing 5-star review. We will be sure to pass your feedback onto Abigail. We are so happy to hear your husband loved his cufflinks. Thank you for choosing Deakin & Francis

Posted 3 years ago

“I was looking for a unique gift. Very pleased with the cufflinks I ordered online. Quality item and great design. The cufflinks were dispatched promptly and arrived in nice presentation box. Perfect.”

Posted 3 years ago

Thank you for such a lovely review. Providing a great online service is very important to us, and we are thrilled to hear that you are very pleased with your experience.

Posted 3 years ago

“Quick response and fast-speed delivery.”

Posted 3 years ago

Such lovely feedback, thank you very much. We are pleased to hear you had a great Deakin & Francis experience.

Posted 3 years ago

“Perfect service !!! Beautiful pieces !”

Posted 3 years ago

Thank you for your review and wonderful rating. At Deakin & Francis we always aim to provide the highest customer service and very best quality pieces. Thank you for choosing Deakin & Francis.

Posted 3 years ago

“A+ customer service. Donna assisted me in getting a last minute engraved grooms gift for my wedding. The product arrived quickly and was beautiful! All our family was so impressed by the quality. My husband loved it and wore it to our wedding that weekend. Thank you so much for coming through for me especially during this crazy time in the world. You really helped make my wedding special. I would recommend Deakin and Francis to any of my friends and family.”

Posted 3 years ago

An A+ review, Thank you so much for the five star rating. We will be sure to let Donna know about your wonderful feedback. The Deakin & Francis team are delighted that you and your family loved the cufflinks. Congratulations on your wedding and thank you for choosing our cufflinks to be part of your special day. Thank you again.

Posted 3 years ago

“Purchased a pair of shotgun cuff links for my son following his GCSE results. He had seen them in the Piccadilly Arcade store last year. They are great fun and he loves them. Ordered online and received item within 24 hours. Great service.”

Posted 3 years ago

Thank you for your wonderful feedback. We are so happy to hear that your son loves his Deakin & Francis cufflinks, the shotgun cufflinks are one of our favourites! Our team focuses on providing efficient and high quality customer service. Thank you.

Posted 3 years ago

“Cuflinks arrived really quickly and were perfect !”

Posted 3 years ago

Thank you for such a perfect review! Producing high quality pieces and excellent customer service is important to us, here at Deakin & Francis. Thank you for your 5 star rating.

Posted 3 years ago

“cufflinks of the best quality”

Posted 3 years ago

A wonderful 5 star review! Thank you so much, we are thrilled that you love our products. Thank you

Posted 3 years ago

“Great customer experience, from initial contact by e-mail, to final delivry of the cufflinks. Quick and relevant answer all along the process.”

Posted 3 years ago

Thank you so much for your great feedback. Customer service is extremely important us and we are so glad you enjoyed your Deakin & Francis experience. Thanks again for your review.

Posted 3 years ago

“Excellent. Very well presented and great quality!”

Posted 3 years ago

What wonderful feedback. It is just as important to us that not only are our products of the highest quality, but that they are packaged and presented beautifully. Our packaging is important as we know that when you treat yourself it is still a gift, therefore the packaging should be just as special as the piece inside. Thank you.

Posted 3 years ago

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Deakin & Francis is rated 4.9 based on 249 reviews