Data Recovery Specialists Reviews

4.00 Rating 34 Reviews
79% of reviewers recommend Data Recovery Specialists
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"Please research this corrupt organisation before you engage with them. They are a scam."
Posted 7 months ago
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"Well and truly conned We instructed Data Recovery Specialists, Penarth Branch, to recover the data from our Maxtor portable hard drive. It had just fallen off the edge of a desk onto a carpet. That's all. We were charged £540 up front and a no data-no fee agreement. We received a parcel from Fields Data Recovery containing our Maxtor portable hard drive. It rattled with loose components inside. There was no letter or anything with it. This was not the company we had instructed, but when we contacted them they told us that Data Recovery Specialists outsource the work to them. Data Recovery Specialists are obviously not specialist enough to do the work themselves, so why are they calling themselves specialists in data recovery???We contacted Data Recovery Specialist and they simply said they could not recover the data. We asked for our money back. They said you can't have it back. We reminded them of their No data-No fee promise. The company officer replied you did not read the small print then. We feel we have been conned. I would not touch either of these firms with a barge pole if I were you. We have reported both firms to Trading Standards and are pursuing a claim."
Posted 7 months ago
"Well and truly conned We instructed Data Recovery Specialists, Penarth Branch, to recover the data from our Maxtor portable hard drive. It had just fallen off the edge of a desk onto a carpet. That's all. We were charged £540 up front and a no data-no fee agreement. We received a parcel from Fields Data Recovery containing our Maxtor portable hard drive. It rattled with loose components inside. There was no letter or anything with it. This was not the company we had instructed, but when we contacted them they told us that Data Recovery Specialists outsource the work to them. Data Recovery Specialists are obviously not specialist enough to do the work themselves, so why are they calling themselves specialists in data recovery???We contacted Data Recovery Specialist and they simply said they could not recover the data. We asked for our money back. They said you can't have it back. We reminded them of their No data-No fee promise. The company officer replied you did not read the small print then. We feel we have been conned. I would not touch either of these firms with a barge pole if I were you. We have reported both firms to Trading Standards and are pursuing a claim."
Posted 7 months ago
"Sent my hard drive off to them. As previous comment. Was told would be approx £700-£800 to recover the data, even though would only be 70% recovery, if that. Sounds like a standard email they send out. I also put the cable to my hard drive in the box to send to them. They sent my hard drive back without the cable I sent. They say they take photos of everything they receive from the customer, as I said to them, anyone can omit things out of a photo. They've probably got boxes of spare parts by doing this to customers. They don't deserve 1 star. Don't use this 'company'"
Posted 10 months ago
"This is a Scam! Do not send anything to them. Two university lecturers have been ripped off, save yourself the trouble, try a competitor. Roger in customer services was horrible"
Posted 1 year ago
Data Recovery Specialists is rated 4.00 based on 34 reviews

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