Dannell's Limited Reviews

4.8 Rating 2,295 Reviews
96 %
of reviewers recommend Dannell's Limited
4.8
Based on 2,295 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Dannell\'s Limited Reviews
Visit Website

Phone:

01992 700311

Email:

info@dannells.com

Location:

Unit 13, Abbey Mead Industrial ParkBrooker Road
Waltham Abbey
EN9 1HU

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Dannell's Limited 5 star review on 3rd April 2024
Ben Thatcher
Dannell's Limited 5 star review on 2nd April 2024
Michelle Drew
Dannell's Limited 5 star review on 25th March 2024
Carolyn Allott
Dannell's Limited 5 star review on 17th March 2024
Michelle Longworth
Dannell's Limited 5 star review on 9th March 2024
Ruth Wainwright
Dannell's Limited 5 star review on 15th February 2024
Sarah Johnson
Dannell's Limited 5 star review on 10th January 2024
Sonja Crisp
164
Anonymous
Anonymous  // 01/01/2019
I ordered some lamp components fro Dannells because I couldn’t find what i wanted in Australia. The customer service was excellent and the items arrived very swiftly. I would buy from this store again.
Helpful Report
Posted 5 months ago
This was my first kit from Dannell’s, but it won’t be the last! I really enjoyed making it and think it looks great. I had made some cushion covers and had quite a lot of material left over and thought a bin for under the desk in my home office would look great. The kit arrived quickly with everything included (except the fabric). The illustrated instructions were clear and easy to follow, as are the excellent videos. I found finishing off around the edges the trickiest part of the project, there is a technique which I soon mastered with the aid of the tool provided. The bin is a good size, my only slight criticism would be the strength of the lining as it is rigid but can flex when picked up, a slightly stronger lining material would be better, but this is a minor issue with an otherwise excellent product. I enjoyed making this so much, I now intend to make a matching lampshade, I fear this could become additive!!
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Posted 5 months ago
Brilliant fast service as per norm no issues
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Posted 5 months ago
Great kit! Easy to make and wonderful bin at the end .. Took a chance and bought 5 to take advantage of discount..and glad I did
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Posted 5 months ago
Very quick delivery, good service
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Posted 5 months ago
Prompt delivery and goods arrived in good condition as ordered
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Posted 5 months ago
The lampshade kit was excellent. I painted my own design on it and it was very straightforward to make. The video instruction helped too. I will buy again.
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Posted 5 months ago
Brilliant service - fast delivery - helpful tutorial
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Posted 5 months ago
A great variety of products. Nice and simple ordering process. I opted for click and collect - the order was ready in 2 days and collecting was easy. Very happy with my lampshade frame
Dannell's Limited 5 star review on 23rd October 2023
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Posted 6 months ago
Very high quality product! Easy to work with and strong connection with materials.highly recommend to use.
Dannell's Limited 5 star review on 23rd October 2023 Dannell's Limited 5 star review on 23rd October 2023
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Posted 6 months ago
Great service and materials.
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Posted 6 months ago
I have already reviewed, but just want to say again, how impressed I am with this company. Their professionalism, speed of response, knowledge and patience to the uninitiated, is second to none and very much appreciated.
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Posted 6 months ago
Sadly I had to return the lamp frames as they were not the shape I was expecting. The package arrived very promptly from order - but my return has not been acknowledged and no refund so far??!
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Posted 6 months ago
Excellent company to deal with from placing an order to delivery being kept informed every step is amazing
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Posted 6 months ago
The service and staff are very helpful and friendly I would like to thank all and would love to recommend this company to everyone thank you.
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Posted 6 months ago
This company is consistently, super efficient, courteous, helpful and keep their word. I used them previously and I needed to order some more stock. They located the item as I could not remember dimensions etc. Again they rushed the order as promised and called to confirm that it would be ready for collection. Great service.
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Posted 6 months ago
Easy order process Goods arrived in good time. Problem with delivery company as order delivered in two separate drops, but not Dannell's fault. Goods arrived in good condition Nice follow up email to check all OK Would order again and recommend to friend
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Posted 6 months ago
I have address with Aramex london and its linked to my address in Lebanon. My order was divided into 2 packages. I received one and the second was lost at Aramex office in UK as your Factory when they dispatched my order they forgot to mention my full right address, even though i already mention it when i ordered and i also sent email to ask and insist to mention the full one. They sent me confirmation that they did, but unfortunately, it wasnt and thats why not received to my address in Lebanon. I sent emails and the Factory manager kept confirming that the address was full and correct till i showed them the label that it wasnt. Anyway i did the full follow up till i founded my order and now it will be delivered to me in one week. So its delayed and in that case my lampshade date of delivery will be delayed too. I was really disappointed and i was always in contact with Diane who tried to help me and doing her best. But seriously i told her how an international company like yours do such a mistake and keep insisting that everything was right and this is the second time im having the same issue. I can only thank Diane who tried to assist me and do her best. And other services was poor.
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Posted 6 months ago
Great products, fantastic service, happy to be a repeat customer!
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Posted 6 months ago
So delighted with my purchases from Dannell and their excellent video made sure I made an amazing lampshade. Though rolling the wire frames was the trickiest part.
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Posted 6 months ago
Dannell's Limited is rated 4.8 based on 2,295 reviews