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Daniel Footwear Reviews

4.5 Rating 5,833 Reviews
88 %
of reviewers recommend Daniel Footwear
Company Reviews Product Reviews
3,825
 Questions Metrics Info
4.5
Based on 5,833 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Daniel Footwear Reviews

About Daniel Footwear:

Established in 1993, Daniel Footwear houses an extensive collection of designer shoes and accessories alongside our own Daniel brand. Daniel Footwear’s head offices are situated in Leeds where the first shop was opened. Now opened in 17 different cities across the country Daniel Footwear continues to flourish.

Visit Website

Phone:

0113 3899899

Location:

Daniel Footwear 91, Roseville Road
Leeds
LS8 5DT

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Suzan Craven
Verified Buyer
“Always get my summer wedges from Daniel. I do wait till the sake though the no can get 2 pairs Only problem is there is no Daniel shoe shop bear me anymore . It was shut down Apart from that love Daniel”
Helpful Report
Posted 3 years ago
Thank you very much indeed for taking the time to leave us a review, we very much appreciate it. I am very sorry to hear the you no longer have a Daniel shop near you, if you ever need any assistance when shopping with us online, please do not hesitate to contact us. Natalie, Customer Service
Posted 3 years ago
Lisa Shannon
Verified Buyer
“Received no shoes. I purchased shoes on the 4th April and still haven't received them. Never received a dispatch email with tracking information either. Have been following up for a few weeks and keep receiving the same response. Very unsatisfied”
Helpful Report
Posted 3 years ago
Janice Carmelli
Verified Buyer
“Love the bag and the service”
Helpful Report
Posted 3 years ago
We love that you love the bag and the service Janice! Thank you for taking the time to leave us a review :) Natalie, Customer Service
Posted 3 years ago
Charlene Metcalf
Verified Buyer
“Very fast service, speedy delivery kept up to date on order tracking times.. and my bag and purse are beautiful!! The first bad and purse I have ever got from new as I usually buy second hand so it was a lovely treat!! Will use again! Keep up the good work..”
Helpful Report
Posted 3 years ago
Thank you very much for sharing with us Charlene! Natalie, Customer Service
Posted 3 years ago
Rebekah Wilson
Verified Buyer
“Really great first shopping experience, I couldn't have asked for a better price and the delivery was really quick too! I'll definitely shop here again!”
Helpful Report
Posted 3 years ago
Thank you for taking the time to share your first experience with us Rebekah, we very much appreciate it. Natalie - Customer Service
Posted 3 years ago
Emma Jones
Verified Buyer
“I have only recently discovered Daniel footwear. I follow Dawn Ward on instagram & when she put the link up I went over to have a look on your website. I have purchased 5 pairs in the last week! Some I have gifted to family & friends to cheer them up in lockdown. I can't praise you guys enough on customer service. Every message I have sent has been responded to on instagram. The quality of the footwear is excellent, you can see the workmanship is second to none. The delivery is also excellent, some pairs were delivered within 24 hours, which in the current climate is amazing. Thank you for helping me cheer up the people that matter in my life.”
Helpful Report
Posted 3 years ago
Thank you so much for taking the time to leave us a review, it is very much appreciated by us. I would also like to say thank you so much for the kind words, it's certainly put a smile on our faces. What an amazing person your are gifting to your family and friends to cheer them up in lockdown. From all at Daniel Footwear, Stay safe. Natalie, Customer Service
Posted 3 years ago
Paul Gower
Verified Buyer
“Great company to buy from....great footwear Fast delivery also fast refund if not suitable Don't hesitate to use this company”
Helpful Report
Posted 3 years ago
Thank you very much Paul, we very much appreciate you taking the time to leave us a review. Natalie, Customer Service
Posted 3 years ago
P
Verified Buyer
“Got my refund within 5minutes of sending them an email to edit my order, and I was able to order the right size. Quick delivery and I found my boots very high in quality...just lovely.”
Helpful Report
Posted 3 years ago
Thank you very much for taking the time to leave us a review on your experience with us, we very much appreciate it. Natalie, Customer Service
Posted 3 years ago
Anonymous
Verified Buyer
“Love my superga trainers. They were very quick arriving. And the price was very good.”
Helpful Report
Posted 3 years ago
We love that you love your superga trainers, thank you for taking the time to share with us. Natalie, Customer Service
Posted 3 years ago
Lorenzo Delrosso
Verified Buyer
“Still waiting for a size 8 trainer of which you were going to keep me posted It was joleson black with white sole Thank you for my last delivery L Delrosdo”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave us a review, it is appreciated. I will contact you via email regarding the item that we were going to keep you posted on. Natalie, Customer Service
Posted 3 years ago
Elizabeth Hillier-Sinclair
Verified Buyer
“Lovely looking shoe Haven’t had a chance to wear them out yet but think they would look great with any outfit. Sent a picture to my friends and they love the look of them as very different.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave us a review Elizabeth, we very much appreciate it. Natalie, Customer Service
Posted 3 years ago
Anonymous
Verified Buyer
“A little big but a size smaller would have been too tight. Great service. Arrived very quickly”
Helpful Report
Posted 3 years ago
Thank you very much for taking the time to leave us a review, we very much appreciate it. We're very sorry to hear that they're a little big and that a size smaller would have been too tight, if there's anything we can do please do email us at help@danielfootwear.co.uk. Natalie, Customer Service
Posted 3 years ago
Sharon Jardine
Verified Buyer
“Quick efficient service. Very good price.”
Helpful Report
Posted 3 years ago
Thank you for taking the time to leave us a review Sharon, it is very much appreciated by us. Natalie, Customer service
Posted 3 years ago
Anonymous
Verified Buyer
“Being in Ireland - inputting address was a bit tricky at checkout - kept not recognising the postal address despite postal code being added - took 3 attempts - almost left site but got there in the end. Delivery was SUPER quick & was delighted with the price - had been looking for these type of Birkenstocks for ages on lots of different sites so THANK YOU - delighted with my purchase - so comfy & am living in them during lockdown! Continued success & I’ll be back for more for sure :-)”
Helpful Report
Posted 3 years ago
Thank you very much indeed for sharing your experience with us, it is very much appreciated by us! We can't wait to have you back shopping with us :) Natalie, Customer Service
Posted 3 years ago
Anonymous
Verified Buyer
“Love the shoes, the fit feels like the were made just for me. Arrived really fast considering and I got them for a great price in the sale. Definitely order from here again.”
Helpful Report
Posted 3 years ago
Thank you very much for taking the time to leave us a review, we very much appreciate it! We can't wait to have you back shopping again with us :) Natalie, Customer Service
Posted 3 years ago
Tracy Gray
Verified Buyer
“Excellent service”
Helpful Report
Posted 3 years ago
We're very glad to hear it! Thank you for sharing with us Tracy :) Natalie, Customer Service
Posted 3 years ago
Kylee Moores
Verified Buyer
“Love my bag...❤️”
Helpful Report
Posted 3 years ago
We love that you love your bag Kylee! Thank you for sharing with us :) Natalie, Customer Service
Posted 3 years ago
Stephen Plunkett
Verified Buyer
“Purchased a pair of boots from website and was amazed how quick and how easy it was . Quality delivery time frame . And order was exactly what I wanted . Great service”
Helpful Report
Posted 3 years ago
We are very happy to hear this Stephen! Thank you very much indeed for taking the time to share with us :) Natalie, Customer Service
Posted 3 years ago
Anonymous
Verified Buyer
“Sandles beautiful and comfy really pleased with purchase”
Helpful Report
Posted 3 years ago
We're really pleased that you're really please with your purchase! Enjoy your beautiful sandles and thank you for sharing with us :) Natalie, Customer Service
Posted 3 years ago
Trudy Pitman
Verified Buyer
“Very happy with my order and speedy delivery. Great service all round.”
Helpful Report
Posted 3 years ago
We're very happy that you're very happy Trudy! Thank you for sharing with us :) Natalie, Customer Service
Posted 3 years ago
Daniel Footwear is rated 4.5 based on 5,833 reviews
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