“I bought an outdoor dining set and a furniture cover from Danetti. The cover is sold as being waterproof however the first time it rained two cushions got completely saturated with water despite the cover being in place. When I asked for a replacement due to the cover being faulty, I was told their engineers stood by their product and they were adamant it was waterproof. They told me I would have to find and pay for an independent engineer to examine the cover and produce a report to confirm it was not waterproof. They reiterated this when I sent more photos after another heavy downpour. Their CEO claims on their website that if something is wrong they'll make it right- unfortunately this is a lie.
Their products are expensive and look good, but if anything goes wrong, you're on your own”
“The staff were very friendly and had provided all the information required. Not only that, I was also informed of the coming sale. This gave me time to sort out my budget and be ready to place an order.”
“What an amazing find Danetti. Initially Looking for bar stools and ended up buying a sofa and two chairs and 6 bar stools.
From the moment we walked in we were very impressed with the showroom and more importantly no cheesy salesperson jumped on us. Just a simple acknowledgement then the Lovely Hannah came to us about 10mins later. Perfect. Service was outstanding. Lovely coffee, done a deal, then got given bottle of Prosecco and their own showroom smelling oil and sticks. We felt very looked after, al beit we spent a few grand.
You get what you pay for I suppose. Can’t wait for it all to arrive in just 1-3weeks. Will add photos then. Got our eye on several coffee tables too. Definitely a showroom worth visiting. Thanks Hannah. Lovely lashes too 😉”
“Received my order of the Grove bed in champagne and absolutely love it. Sales team were extremely helpful and helped explained that the returns are free which made my decision easier.”
“I have the Noah tall boy and the Aspen Coffee table - Can't wait to buy more for my home. The products are amazing and the showroom in Bracknell is beautiful.”
“We have bought Dining room table, chairs and side board. Also settee. Bought kitchen table and chairs a few years ago. Well pleased with quality and style of all units, good value for money. Show room and staff very helpful and informative. Would certainly recommend Danetti”
“The customer service was very good. When ever I spoke to the staff. They had the answers I wanted. Very helpful .
Delivery was in the time frame I was told to excpect it.
Good price for very good solid furniture, the best sofa I’ve had for strength. I will be fed up with it before it wears out .”
“I purchased the Amalfi Bed and i'm super happy with the quality of the product. It was quick to put together made easier by following the youtube video. Delivery was quick can't fault the process.”
“The Verano is a gorgeous piece, delivery was so quick and it looks amazing with our firepit! The items are heavy which screams quality, really impressed with the design and how sturdy they are”
“My Danetti garden furniture looks lovely and gets lots of compliments . I had a problem with one of the tables and customer service (escalations) dealt with it really well. Emilie answered emails promptly and always kept me up to date with information regarding my furniture / delivery etc.”