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Dance Direct Reviews

4.7 Rating 6,669 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,669 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

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Dance Direct 5 star review on 12th March 2024

273

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, great value, good range of products.”

Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“The ballet shoes I have ordered for my daughter were small so I sent them back for an exchange , but haven't received any update for a week now , I even emailed you for an update”

Posted 1 month ago

One of the Customer Service Team will be in contact with you regarding this matter.

Posted 1 month ago

“A great efficient service with quality merchandise”

Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 1 month ago

“Dance direct gas a diverse array of stock .. I had a few isdilues with getting contact back from them I had to go to PayPal to get a response but I finally got a response but it wasn't very helpful as I was questioning sizing as the 2 original sizes I purchased didn't measure up with the online size guide coming up quite a bit smaller”

Posted 1 month ago

I am sorry that the leotard did not fit. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit.

Posted 1 month ago

“It had quick and fast delivery and the mystery bag had very good value for money. I loved opening the mystery bag.”

Posted 1 month ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 1 month ago

“I really love what they do, providing a wide variety of dance brands in one place for a good Price!”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with our service. We always try to give the best value for money and pride ourselves on our product selection.

Posted 1 month ago

“Excellent! Easy ordering with quick delivery.”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them.

Posted 1 month ago

“Exactly what I was looking for!”

Posted 1 month ago

Thank you for the 5 stars it makes our day when we hear positive comments.

Posted 1 month ago

“Very good quality and fast delivery”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery.

Posted 1 month ago

“Very efficient and good value for money.”

Posted 1 month ago

Thank you for your review. It is good to hear that you are happy with our service and value for money. I will pass your comments on to the team.

Posted 1 month ago

“Brilliant company. Items sent promptly, dance tights are beautiful and soft and fit very well Sent back my refund promptly too, when I ordered the wrong. Size My GO TO, dance wear shop!!”

Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“Quick delivery, all in good condition packaging wise. Would be grateful for slightly more communication regarding returned items for refund and exchange”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on your comments to the team regarding the returns process.

Posted 1 month ago

“Beautiful leotard and skirt.”

Posted 1 month ago

Thank you for your review. It is good to know you liked the leotard and skirt.

Posted 1 month ago

“I have ordered multiple times from Dance Direct and have always been delighted with their speed and efficiency, plus the quality of the products. I order for myself, as an adult dancer, and for my daughter’s class dance wear and costumes. The costumes are beautiful - excellent quality and value for money. I would 100% recommend, it is our go-to website for any dance requirements!”

Posted 1 month ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 1 month ago

“Quick delivery & great quality”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 1 month ago

“Good quality, quick delivery too”

Posted 1 month ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 1 month ago

“Great variety a products. Quick delivery.”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“quick and exactly what we ordered”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Received order quickly. Costume was perfect, fits well and good quality.”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

“Fantastic service, dispatched and delivered quickly, would order again...”

Posted 1 month ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 1 month ago

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Dance Direct is rated 4.7 based on 6,669 reviews