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Dance Direct Reviews

4.7 Rating 6,677 Reviews

93 %

of reviewers recommend Dance Direct

Company Reviews

Product Reviews

4.7

Based on 6,677 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

Visit Website

Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 19th April 2024

Dance Direct 5 star review on 19th April 2024

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Dance Direct 5 star review on 28th March 2024

275

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality with speedy delivery. Simple returns procedure Love my daughter costume. It’s bright, colourful and excellent quality. Better packaging and spending so much time trying to straighten the costume out which is disappointing”

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly. I will pass on the comments about packaging to the relevant department

Posted 6 months ago

“Good range of products and fast delivery options.”

Posted 6 months ago

Thank you for the review. We always try to give the best value for money and pride ourselves on our product selection and speed of delivery.

Posted 6 months ago

“Quick dispatch”

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly.

Posted 6 months ago

“Always great and speedy service that I can rely on when in a pinch for time. I love the broad selection of products, which is why I continuously shop with Dance Direct.”

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods and the speed of delivery. We always try to give the best value for money and pride ourselves on our product selection.

Posted 6 months ago

“Good turn over of orders and I am finding that my pupils generally get the right stuff.”

Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers.

Posted 6 months ago

“Good quality product”

Posted 6 months ago

Thank you for your review. It is good to know you liked the skirted leotard.

Posted 6 months ago

“fast delivery and good returns policy”

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with our returns process.

Posted 6 months ago

“Great prompt service. Good quality dancewear.”

Posted 6 months ago

Thank you for your review. It is good to hear that you are happy with our service and the quality of your goods.

Posted 6 months ago

“I found the delivery time very good and fast. The quality if their clothes are great and im comfortable dancing”

Posted 6 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with the quality of your purchase.

Posted 6 months ago

“Easy to shop website. Shame about the shipping costs each time you order though as since my daughter couldn't try the shoes we had to return them twice costing us shipping twice...”

Posted 6 months ago

Thank you for the review. We are so pleased that you are happy with the website. The IT team have worked hard to make it user friendly and I will pass your comments on to them. There is a free return label available from the website which reduces the cost of returns but I will pass on your comments.

Posted 6 months ago

“Brilliant, comfy dance wear. Only negative is the leotards i ordered ran a little small.”

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. The manufacturers all work to different sizing standards and we publish their sizing charts to try to help you get the correct size but are aware that this does not guarantee a perfect fit. If you need to change them please do so using the returns process outlined on the website.

Posted 7 months ago

“Product came in good time, shoes fit great. Absolutely just what I needed”

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 7 months ago

“Good Quality product, arrived when said.”

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods. We always try to give the best value for money and pride ourselves on our product selection.

Posted 7 months ago

“Orders some ballet shoes which arrived promptly, sent some back to exchange but still waiting for delivery. Exchange times could be quicker but apart from that a good company to buy from.”

Posted 7 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase. We deal with returns as quickly as we can so you should not have to wait long.

Posted 7 months ago

“Very good service, step dance shoes are good quality”

Posted 7 months ago

Thank you for the review. We are so pleased that you are happy with the quality of your goods.

Posted 7 months ago

“Great product, but paid for next day delivery and the item came the day after it should have. I emailed dance direct to ask for a refund the delivery, i am still waiting to hear back ??”

Posted 8 months ago

I am sorry your parcel was delayed. I have been unable to find your email to us which could explain why you have not heard from us.

Posted 8 months ago

The refund of the delivery charge has now been done.

Posted 7 months ago

“Great products, prompt delivery and hopefully speedy returns!”

Posted 8 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 8 months ago

“Really quick service from ordering to delivery, easy to use website. Good quality leotards.”

Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service and I will pass your comments on to the team.

Posted 8 months ago

“Good service from Dance Direct. Royal Mail we’re slow though. Took a week to arrive.,”

Posted 9 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. Unfortunately we have no control over Royal Mail.

Posted 9 months ago

“Very precise size chart. Great choice of different dance wear for reasonable prices. Quick shipping. Loved the free returns postage label. Very easy to use. Would have preferred a physical returns form in the package, though, due to lack of printer. All in all good shopping experience. Thank you.”

Posted 9 months ago

Thank you for the lovely review. As far as having no printer is concerned we do have a link on the website https://www.royalmail.com/track-my-return#/ which gives the opportunity for Parcel Collect; no printer required.

Posted 9 months ago

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Dance Direct is rated 4.7 based on 6,677 reviews