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Somerset Frames Reviews

4.57 Rating 77 Reviews
87% of reviewers recommend Somerset Frames
Company Reviews
Read Somerset Frames Reviews
81.82%
63 Reviews
5.19%
4 Reviews
5.19%
4 Reviews
3.90%
3 Reviews
3.90%
3 Reviews
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Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Katie English
Verified Buyer
"Great value and quality with very prompt delivery. I'm sure I'll be back!"
Helpful Report
Posted 1 month ago
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Stephen Henighan
Verified Buyer
"Excellent bespoke frame at a reasonable price."
Helpful Report
Posted 3 months ago
Maja Szerb
Verified Buyer
"Hi! To be honest I still don't know what's going on! I ordered online, I didn't have the option for delivery... I wrote an email straight away and got an answer that you will try to sort it out! SO so far in 10 days this is what happened!! Are you going to post it or was it already posted?!?! I've just paid 10 days ago and still waiting something to happen!! :S Maja Szerb"
Helpful Report
Posted 3 months ago
Marian Jamieson
Verified Buyer
"Searched for a while to match some frames I had, Somerset Frames had the exact ones, they were really helpful when I rang for information and delivery was as expected - very reliable"
Helpful Report
Posted 5 months ago
Mark
Verified Reviewer
"Polite service & affordable price, but on the framed print that I collected today, Somerset Frames had used clasps which protrude beyond the edge of the frame; & the moment I hung the print up, the knot in the string undid. Luckily I caught it before it fell! Quite disappointed."
Helpful Report
Posted 11 months ago
Helen Taylor
Verified Buyer
"Frames arrived in good time and look good with my lino prints. They are also very reasonably priced. And the bonus was getting two thin sheets of MDF in the packaging which will be very handy for mounting lino on!"
Helpful Report
Posted 11 months ago
Anonymous
Verified Buyer
"The web site was easy to use. I didn't speak to anyone directly but the emails acknowledging the order were prompt. The delivery was on time and the goods were packed really well. I am glad I found your web site."
Helpful Report
Posted 1 year ago
Suzanne Adams
Verified Buyer
"Couldn’t find ready made mounts so looked online. Somerset frames had a wide selection at reasonable prices. The Service was prompt and the mounts were of excellent quality - also the 3 mounts I bought were placed between two boards to keep from bending. Excellent product and will definitely use again and recommend to arty friends."
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
"Made to exact requirements, and within a week the frame was delivered. Superb service!"
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
"I placed my order on 16/10 and received an order confirmation. I haven't received any despatch e-mail or received any goods as at 26/10."
Helpful Report
Posted 1 year ago
Nigel Jones
Verified Buyer
"Sorry but being asked to write a review about an order I have not received is pushing things just a little!"
Helpful Report
Posted 1 year ago
Maggie Mitford
Verified Buyer
"Exactly what I wanted. Good price and very quick delivery."
Helpful Report
Posted 1 year ago
Terry Brand
Verified Buyer
"I would love to leave a review but I'm still waiting for the ordered items to arrive. You should use a parcel company that actually delivers instead of driving past and continuing their deliverys."
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
"Good quality frame in the size ordered (which was probably a bit off-standard) and arrived in good time. It didn't come with anything with which to hang it on the wall though, which I was not expecting; it could have been made more clear if I needed to add these as a requirement."
Helpful Report
Posted 1 year ago
Trevor Walbridge
Verified Buyer
"Very good, would use again."
Helpful Report
Posted 1 year ago
Keith O
Verified Buyer
"I ordered through the website which was clear and easy to use. What could have been a complicated process was really quite straightforward. Very prompt delivery with notification that it had been despatched and when it would be arriving, and very reasonable price. Thumbs up all round. I would definitely use again."
Helpful Report
Posted 1 year ago
Anonymous
Verified Buyer
"A lovely frame made to fit a picture of an unusual size. Thank you"
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
"I find your customer service very poor on how you interact with them. This I have witnessed on 3 occasions and in front of other customers. Your production time is quite long winded. The quality of a simple cut mount very poor with images to prove this. I certainly will not be using your business in the near future and will make others aware of my experiences. Willing to discuss if needed."
Helpful Report
Posted 2 years ago
Alice Hart
Verified Buyer
"Took nearly 20 days to come, no response despite emails and charged for express delivery"
1 Helpful Report
Posted 2 years ago
JOHN THOMAS
Verified Buyer
"To date I have not received the frames."
Helpful Report
Posted 2 years ago
Somerset Frames is rated 4.57 based on 77 reviews
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