Somerset Frames Reviews

4.4 Rating 86 Reviews
84 %
of reviewers recommend Somerset Frames
4.4
Based on 86 reviews
Shipping & Delivery
Delivery Methods
Courier
Read Somerset Frames Reviews
Visit Website

Phone:

01749678782

Write Your review

Tell us how Somerset Frames made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Lovely customer service and great product. Completed in the quoted time and will be using this company again in the future. Highly recommend!
Helpful Report
Posted 6 months ago
Really helpful, willing to take time to help get the frames and mounts absolutely right. Excellent results.
Helpful Report
Posted 7 months ago
Excellent service .
Helpful Report
Posted 11 months ago
Best customer service in Wells. Fantastic quality and completed on time as promised. A great team!
Somerset Frames 5 star review on 24th April 2023
Helpful Report
Posted 11 months ago
I ordered blotting paper but took too long to arrive Very disappointed
Helpful Report
Posted 1 year ago
They frame pictures however, i didn't get much advice on how best to frame my picture and one of the guys in there became quite impatient when I didn't make my decision quickly enough. My other picture I went to street where I got a smile and lots of advice.
Helpful Report
Posted 1 year ago
Very good and friendly service.
Helpful Report
Posted 1 year ago
I placed my order on 21 December and paid for 1st class postage but i have not received anything yet. Thought it may have been due to Xmas shutdown bit request for a review has made me curious as to where my order is.
Helpful Report
Posted 4 years ago
The frame which I ordered arrived broken. I have as yet received no reply to my emails to Somerset Frames.
Helpful Report
Posted 4 years ago
Great value and quality with very prompt delivery. I'm sure I'll be back!
Helpful Report
Posted 5 years ago
Excellent bespoke frame at a reasonable price.
Helpful Report
Posted 5 years ago
Hi! To be honest I still don't know what's going on! I ordered online, I didn't have the option for delivery... I wrote an email straight away and got an answer that you will try to sort it out! SO so far in 10 days this is what happened!! Are you going to post it or was it already posted?!?! I've just paid 10 days ago and still waiting something to happen!! :S Maja Szerb
Helpful Report
Posted 5 years ago
Searched for a while to match some frames I had, Somerset Frames had the exact ones, they were really helpful when I rang for information and delivery was as expected - very reliable
Helpful Report
Posted 5 years ago
Polite service & affordable price, but on the framed print that I collected today, Somerset Frames had used clasps which protrude beyond the edge of the frame; & the moment I hung the print up, the knot in the string undid. Luckily I caught it before it fell! Quite disappointed.
Helpful Report
Posted 6 years ago
Frames arrived in good time and look good with my lino prints. They are also very reasonably priced. And the bonus was getting two thin sheets of MDF in the packaging which will be very handy for mounting lino on!
Helpful Report
Posted 6 years ago
The web site was easy to use. I didn't speak to anyone directly but the emails acknowledging the order were prompt. The delivery was on time and the goods were packed really well. I am glad I found your web site.
Helpful Report
Posted 6 years ago
Couldn’t find ready made mounts so looked online. Somerset frames had a wide selection at reasonable prices. The Service was prompt and the mounts were of excellent quality - also the 3 mounts I bought were placed between two boards to keep from bending. Excellent product and will definitely use again and recommend to arty friends.
Helpful Report
Posted 6 years ago
Made to exact requirements, and within a week the frame was delivered. Superb service!
Helpful Report
Posted 6 years ago
I placed my order on 16/10 and received an order confirmation. I haven't received any despatch e-mail or received any goods as at 26/10.
Helpful Report
Posted 6 years ago
Sorry but being asked to write a review about an order I have not received is pushing things just a little!
Helpful Report
Posted 6 years ago
Somerset Frames is rated 4.4 based on 86 reviews