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Custom Planet Reviews

4.6 Rating 117 Reviews

89 %

of reviewers recommend Custom Planet

Company Reviews

Product Reviews

4.6

Based on 117 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 72%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0191 270 8181

Location:

Unit 7, Strand House,
Camperdown Industrial Estate, Locomotion Way,
Newcastle upon Tyne
United Kingdom
NE12 5US

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Custom Planet 5 star review on 19th July 2018

Custom Planet 5 star review on 4th February 2017

Custom Planet 5 star review on 13th May 2016

Charlotte Smedley

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service 😊 Professional company, in addition, has a great personal touch. They were extremely accommodating when we needed to add 3 extra items to our order at the last minute. Would highly recommend to anyone, good quality merchandise, delivered to your door.”

Posted 7 years ago

“Great service and a great team of people there. Use them all the time for embroided and printed work wear and never had a problem in 2 years of using them”

Posted 7 years ago

“I needed a small job sorting really quickly and Jenna was an absolute superstar in helping me with everything. She organised the impossible and proved that no order is too small or insignificant to Custom Planet. The customer service was flawless and the proofs were really well laid out and informative. Immediately they have become one of my favourite suppliers and I will definitely be using you again. Many thanks indeed!”

Posted 7 years ago

“Polite staff when communicating over email and telephone.”

Posted 7 years ago

“They were very easy to deal with. I told them a few detail about who we are and our aims and they produced a fantastic product for us too use. Highly recommend.”

Posted 7 years ago

“Good contact throughout the design process, all the way through to production of my purchase.”

Posted 7 years ago

“Communication with the company was excellent, the staff very helpful and the products I ordered were very well made. I can't fault the service I received.”

Posted 7 years ago

“I was looking to design my own T shirt as a special gift and therefore finding a company that would do a one off. Custom Planet were so helpful with advice on adjustments to the quality of photo that i needed to send and how the T shirt would look All to make sure it was how I wanted it prior to printing... The printed T shirt that I received was first class”

Posted 7 years ago

“Great service, adaptable, and going the extra mile to help. Jenna was great!”

Posted 7 years ago

“Order exactly as requested, very satisfied customer!”

Posted 7 years ago

“The branded hoodies we ordered for our business were top quality. The entire process from choosing the designs to receiving the finished article was smooth and the guys at Custom Planet were great to deal with. Would recommend them to anyone.”

Posted 7 years ago

“They gave us great advice on the material we should use to achieve the detail print we wanted.”

Posted 7 years ago

“Custom Planet deliver great service in providing us with high-quality t-shirts really quickly. We've worked with them for years and use their t-shirts as uniforms for promotional staff working with us to welcome visitors to our events and to Newcastle as they get off the train.”

Posted 7 years ago

“Fastest response via email from Andy from any supplier we deal with. Always answers professionally but friendly and all requests are dealt with promptly. Very impressed and it's a shame all companies are not this efficient.”

Posted 7 years ago

“The service is great, I always find it so easy to place orders. The team are friendly and efficient and deal with any queries I have rapidly. The quality of the products is great and I love the ease of the transactions. I would highly recommend Custom Planet.”

Posted 7 years ago

“Very thorough in providing attention to details such as ink thicknesses, colouration etc. Jenna our point of contact throughout the process was exceptionally communicative and helpful for our first order as a startup company.”

Posted 7 years ago

“From initial enquiry through to delivery, Custom Planet were excellent. Impeccable Customer Service and fantastic print quality, a company that can be relied upon to meet customers' expectations every time.”

Posted 7 years ago

“The quality of the products is great and my hoodie was admired by many at a promotion event that I attended last night. My logo looks great embroided :-)”

Posted 7 years ago

“Excellent customer service. Great products and speedy delivery, all competitively priced! At Run the Wild it's extremely important that our customers are pleased with their running tops and we are always very proud to hand out Custom Planet's bespoke design Tech-Ts.”

Posted 7 years ago

“Always a pleasure to deal with John or Andy. They have helped us secure orders and build our events business by fitting in last minute jobs, offering reasonable prices and supplying proofs very quickly.”

Posted 7 years ago

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Custom Planet is rated 4.6 based on 117 reviews