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Curtains 2Go Reviews

4.8 Rating 1,420 Reviews

98 %

of reviewers recommend Curtains 2Go

Company Reviews

4.8

Based on 1,420 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Read Curtains 2Go Reviews

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Phone:

0800 862 0463

Email:

sales@blinds-2go.co.uk

Location:

1 Woodborough Road,
Nottingham
Nottingham
NG1 3FG

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Curtains 2Go 5 star review on 10th February 2023

Curtains 2Go 5 star review on 22nd February 2022

Curtains 2Go 5 star review on 23rd September 2021

Curtains 2Go 5 star review on 3rd August 2021

Finuola McAuley

Curtains 2Go 5 star review on 3rd August 2021

Finuola McAuley

Curtains 2Go 5 star review on 29th January 2021

MRS GJ RICHARDSON

Curtains 2Go 5 star review on 29th January 2021

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We bought three pairs of curtains in the same fabric but different sizes. All hung on exactly the same standard rail. Largest pair were made with the ringlets to far apart so the back of the curtains drags on the wall and has worn through in just over 15 months Costing over £400 pounds! The three year guarantee means nothing as customer service claimed this was not their responsibility and offered nothing but a discount on a new pair. This is a company that does not care about there customers. I've spent nearly £1000 with them and have been treated appallingly and now have a £400 pair of curtains less than 18 months old with weir through the fabric all along the top of the curtains.”

Posted 8 years ago

“My wife ordered a curtain for our conservatory. Arrived on time. Correct size but so different from the website picture. Very poor quality voile for £320 ! Could get the same quality much cheaper in any shops. Full of creases which can not be ironed. Previously we ordered blinds and happy with them but this time I am still shocked ! How do they justify the above price for a piece of voile?”

Posted 3 years ago

“I am very disappointed with the curtains I ordered. The fabric is fine but there is no way I can make the heading tape into pinch pleats. It is far too thick and when checking I have found that double the blackout lining plus the curtain fabric has been doubled over and all of this has made a very bulky heading. I will have no alternative but to take off the heading tape and cut back the double blackout lining and fabric and then re stitch. This will involve quite a bit of work when I was expecting to have the curtains up by now. I have not seen heading tape for pinch pleat curtains done this way as there is no way they will pleat up and look good. I have ordered blinds from you before and they were fine but I would not recommend you for pinch pleat curtains with this very bulky heading. I have attached a photo to illustrate the problem.”

Posted 3 years ago

“We ordered 3 curtains using the Curtains 2Go website. Having checked the reviews before I figured it would be a good choice, plus the website had plenty of useful information and was easy to use. I thus ordered 1 125 x 147 cm curtain and 2 186 x 150 cm for close to £600. To my surprise, the last 2 were 180 x 232 cm and therefore not fit for purpose. Now the company keeps wasting my time, asking for photos through unhelpful emails and taking several days to reply, everytime with yet more senseless photographic demands but no solution in the horizon. The quality of the materials is also a lot less impressive than some of the reviews communicate. A very bad experience and I'd invite anyone considering to disburse their hard earned cash to think hard before going ahead with their order.”

Posted 3 years ago

“Avoid at all costs!!!! The worst customer service I have ever received! Ordered 3 pairs of curtains before Christmas when I moved into my new house. 2 pairs came after one month (not 7 days as stated) and one of these were completely water marked and unusable and two months later I have just received an email for the 3rd time to say out of stock on the 3rd. I have been on the phone for hours to try and change the order but staff are incredibly rude and do not care. Just tell me I have to wait when I have paid £1,000.”

Posted 5 years ago

“cancelled an order placed that was placed on a bank holiday Saturday and cancelled on Sunday 24 hours later only to get a cancellation charge stating the fabric had been printed! We are pensioners and feel we have been badly treated by this company I would read the terms and conditions very carefully and avoid this company as they apply them in a draconian way AVOID”

Posted 5 years ago

“I ORDERED CURTAINS IN INCHES THEY CAME BACK IN CMS RUNG THEM UP TO TELL THEM THEIR REPLY.SORRY WE CAN ONLY OFFER YOE TO MAKE YOU NEW ONES IN INCHES IT WENT FROM £98 TO £213,ISAID I WILL HAVE TO CANCEL THEM AS I CANNOT AFFORD THAT PRICE AS I AM A PENSIONER.THERE AND THEY GOT THE SIZE WRONG.THERE REPLY IF YOU CANCEL IT WILL COST YOU £40 TO CANCEL.SO I HAVE FINISHED UP WITH NO CURTAINS AND A COST OF £40 WOULD NOT TOUCH THEM WITH A BARGE POLE FRED WIGAN”

Posted 8 years ago

“Bought a pair of curtains made to measure!! Nothing outlandish there, the width was standard I could have bought off the shelf from dunelm. When they arrived I eagerly hung them .. perfect length but width wise each Curtain was made from two pieces of material, so when they were drawn all you could see was a bloody big seam running the full height of both curtains! And there was a dark smudge between curtain and lining ! I complained mainly for the ridiculous way the curtains were made… I was eventually sent a new pair … this time no smudge but still made from four pieces of material! They look shocking and I cannot get my £200 back !! I would never buy or recommend this company to anyone … just go buy your Curtains from Dunelm or some other reputable company!”

Posted 2 years ago

“Beware, a very difficult company to deal with when things go wrong. They will never get any more of my money.”

Posted 3 years ago

“Stunning curtains. Excellent quality. Cannot fault any aspect of the service from start to finish. Also saved around 40% compared to other places for same curtains. Happy happy happy!”

Posted 3 years ago

“Very poor quality”

Posted 4 years ago

“Do not order from this company they sent me a pair of curtains at two different lengths and then didywant to do about rectifying the problem extremely disappointed with this company”

Posted 4 years ago

“Unfortunately, after looking at various fabrics and finally making a choice, I didn't put the size I required in to the box. Although this was completely my fault for not double checking, it would have been nice for company to query this with me. As it is I have a pair of perfectly made curtains 70 x 70 cms, which are no good.”

Posted 4 years ago

“Awful! Ordered some curtains online. Waited 8 days for these to arrive before being told that they were out of stock when I queried where they were. They had already taken my money and now the only thing they have offered is for me to wait 30 days for item to be in stock or wait up to 5 days for them to refund my money. Very inconvenient. Would never use this company again”

Posted 5 years ago

“I purchased curtains for my new house and when I went to hang them they had a hole in the material. I spent over an hour on the phone. Customer service were unhelpful and would not refund. I would not use this company again as they are unhelpful and there is no customer care. Go elsewhere if you can!”

Posted 5 years ago

“This company were very good. They kept me informed on my order's journey from start to delivery day. Delighted with my new curtains very well made.”

Posted 5 years ago

“Poor customer service, not delivery on time or no information was given to customer. The manager or superviser not aswering to the phone.”

Posted 6 years ago

“I would like to make a complain how is bad their service, I have place an order on 11th April, delivery must be done by 17th April, but the courier didn't have the door number, either no information was given or sent to the customer for an update. I did try to call to customer service, the customer service was poor, they did promise to deliver on Monday but the courier wasn't able to deliver. I try to call again to talk to manager or superviser but no one gave me a call or wasn't able to talk. Therefore, I lost my clients and trust in front of my clients. The service is bad, customer service is horrible.”

Posted 6 years ago

“The curtains came but they have a huge seam running right down the middle of the curtain in a prominate place and look terrible. The lining is also extremely cream and with the grey curtains is a horrible contrast . I have had all my blinds and curtains from you which have been fabulous but unfortunately these are below standard and I will be taking them down asap !”

Posted 6 years ago

“There was still needles in the hem keeping it up as not sewn. Also a slight dip in hem one side. Disappointed as material is lovely.”

Posted 6 years ago

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Curtains 2Go is rated 4.8 based on 1,420 reviews