Cuckoo Collections Reviews

4.84 Rating 99 Reviews
98 %
of reviewers recommend Cuckoo Collections
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About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

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Cuckoo Collections 5 star review on 11th June 2020
Ed Smith
Cuckoo Collections 5 star review on 11th June 2020
Ed Smith
Cuckoo Collections 5 star review on 14th May 2020
Sara Jones
Cuckoo Collections 5 star review on 16th February 2020
kevin talbot
Cuckoo Collections 5 star review on 5th October 2018
Diane Johnstone
Cuckoo Collections 5 star review on 16th June 2018
Samantha Andrews
Cuckoo Collections 5 star review on 15th May 2018
Jane Saunders
Anonymous  // 01/01/2019
We love our cuckoo clock.
It arrived promptly for my husband's birthday!
He is thrilled with it!
It was easy to assemble and keeps accurate time and it makes us smile every time it cuckoos!!
Thank you! We love to hear that!! :D
Excellent customer service, great quality.
Thank you, Angie! We try our best! We're glad you love your new clock.
We purchased 2 clocks. Of course, C19 had a big impact on delivery, but we were kept well informed throughout. The actual clocks are well made and very happy with them in situ. The instructions to adjust time/cuckoo are a bit tricky. Feedback to manufacturer should be to reduce the huge quantity of polystyrene mini cubes that come as internal packing in the cardboard box. There must be better/more sustainable packaging options. Excuse sideways photos!
Cuckoo Collections 5 star review on 11th June 2020 Cuckoo Collections 5 star review on 11th June 2020
Hello Ed, thank you so much for your patience and understanding throughout this process, especially with the delays due to the coronavirus lockdowns. Because of customers like you, who were patient with their orders, the clockmakers in Italy were able to return to their workshops with enough orders to carry them through this period and allow them to do what they love. Wishing you and your loved ones all the best during these strange times.
An excellent clock which keeps accurate time and cuckoos beautifully on the hour with delightful musical selections.
Great to hear! Thank you for the feedback :-)
I cannot praise the staff at Cuckoo Collections enough, wonderful timepiece, first class service, especially as it was through a difficult time with the Covid 19 pandemic, they still delivered ahead of schedule for my wife’s birthday, absolutely excellent.
You are very welcome, Stuart! Glad you liked the service, and that your wife could enjoy her birthday gift. Wishing you all the best through these strange times.
Beautifully made clock,arrived quickly,very happy
Thank you Philip!
Lovely clock very easy to install. Keeps perfect time very pleased.
So happy to hear that! Thank you!
Braw .everything perfect.workmanship first class. Sehr schon,danke.
Thank you Myphone, we're happy to hear that! Danke!
Set up the clock after many years in its box. It want working properly but a quick email to customer service and it was solved. Very good quality product and lovely customer service
This clock arrived today and its absolutely beautiful - in fairness the picture doesn't do it justice. Its beautifully made, had a nice sounding cuckoo and a lovely tone to the melodies. The detail on it is lovely and it looks even better when hung up in its final place. It was very well packaged and came with batteries and full instructions which were easy to understand. I'd also like to thank Cuckoo collections for outstanding customer service - all my questions were dealt with in a very timely, professional manner. It was a pleasure dealing with you and buying from you.
Cuckoo Collections 5 star review on 14th May 2020
I bought two cuckoo clocks as gifts, they were very good quality and much appreciated by the recipients. The customer service team went beyond the call of duty in making special arrangements for the order - I'd be happy to buy from cuckoo collections again.
Purchased as a Christmas present for the wife. Arrived on time for Christmas undamaged. Really like the clock. Well made and reflective of a traditional German cookoo clock. Really like it. There is an error in the setup instructions that could cause someone to inadvertently damage the clock namely removal of bellows securing wires. These wires were not apparent on my clock and mechanism wires could be confused with these. I used common sense and ignored the step. Very nice clock highly recommended +++
I found Cuckoo Collections to be prompt and responsive to all my questions.
the clock was a surprise present for my wife. she had always wanted one and I wanted to make sure it was a genuine hand made mechanical clock. it arrived in good time, very well packaged and she was delighted with it. I hadn't any previous interest or knowledge of cuckoo clocks but it is surprising how quickly it became part of the home, having a cuckoo in the house adds something that makes you smile. I should mention that it is well crafted and keeps good time.
My wife is very pleased with her cuckoo clock which arrived well wrapped and complete with batteries,i found my customer experience to be excellent.
A really nice clock, which stops conversations when it goes off, so it can be listened to. Delivery direct from Germany of this quality item. Delivery was quicker than expected and communications from Cuckoo Collections was top notch.
Beautiful clock. Excellent service. Arrived quickly. Excellent packaging. Definitely recommend.
Many Thank
Totally brilliant service. They even called me and helped with the delivery. It all arrived before Christmas!
Defo buy here again.
The clock is a masterpiece. Cuckoo Collections answered my questions quickly and courteously.
Amazing clock, arrived very quickly and was very safely packaged. Easy to set up, and now I couldn’t imagine the living room without it.

Would recommend to everyone :)
Cuckoo Collections is rated 4.84 based on 99 reviews