Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Cuckoo Collections Reviews

4.9 Rating 171 Reviews

98 %

of reviewers recommend Cuckoo Collections

Company Reviews

4.9

Based on 171 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	100%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours

About Cuckoo Collections:

Looking for a modern or traditional cuckoo clock? We have one of the largest ranges available for all modern and traditional cuckoo clocks, and we will assist you in ANY way possible to help you find a cuckoo clock that is PERFECT for your home, office, or as a gift for a beloved friend! We offer free shipping on all orders to mainland UK and most of Europe and offer a 30-day money back guarantee!

Visit Website

Email:

hello@cuckoocollections.co.uk

Write Your review

Tell us how Cuckoo Collections made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cuckoo Collections 5 star review on 16th September 2023

Cuckoo Collections 5 star review on 11th December 2022

Cuckoo Collections 5 star review on 3rd August 2022

Cuckoo Collections 5 star review on 20th May 2022

Cuckoo Collections 5 star review on 20th February 2022

Cuckoo Collections 5 star review on 30th January 2022

Cuckoo Collections 5 star review on 20th November 2021

17

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely perfect.”

That is PERFECT to hear :-) Thank you for your kind review

“I love my cuckoo clock, the first one was a 60th birthday present from my children. Unfortunately it got broken when I moved so I bought the exact same clock and I still love it. Any visitors comment on it. It keeps very good time.”

That is GREAT to hear! Thank you for review of your cuckoo clock. They are great conversational pieces.

“What wonderful people you are. When my cuckoo clock arrived it didn't cuckoo or play music, not only did you arrange a courier to collect it you sent another clock, I have never had such great customer service Thank you so much”

Thank you for your review! We try our best to keep our customers happy. A cuckoo clock is a special work of art and we want all of our customers to experience the magic, no matter what. All the best with your new cuckoo clock!

“Very pleased with our Cuckoo Clock. It arrived punctually. It was well packaged. I fitted it to the wall using the clear instructions and it's been 'Cuckooing' merrily ever since.”

Cuckoo Collections 5 star review on 3rd August 2022

Thank you very much for your kind review! It means a great deal to us to hear such nice feedback. Great photo too!

“Recently received my clock ..looks fabulous and sounds great ..really like the fact you can email for advice and support...I had a really cheap clock previous to ordering this one which didn't work after a few months and they even replied to me and tried to help out even although the clock was not their clock .now that is a good support service...5 stars”

We try our best! Thank you very much for your review and for your kind words. Wishing you all the best with you and your new cuckoo clock!

“I absolutely love my Cuckoo clock. There are so many tunes you never tire of listening to them. Many of my friends have enquired where I bought it. Every body that sees it fall in love with it”

Thank you very much for your kind words. The clocks are really something special and we love all of their tunes. Glad you enjoy it!

“our clock brings joy to us and particular our grandchildren who rush to see it every time it appears from its house.”

Hello Stuart, That is so great to hear and it makes our day. Wishing you a happy summer! Kind regards, Cuckoo Collections

“I was delighted to receive my.new cuckoo clock, my previous one of over 50 years having been ,deemed as not mendable. However there is a problem in that the cuckoo door gets stuck open at least once every 24 hours and.i.have to pull on the cuckoo chain to get it going again. I'm not sure how to get help.putting this right. The clock.keeps good time, otherwise.”

Hello Gillian, We're sorry to hear that. There is a chance that there is a twist in the clock chain. We recommend that you let the clock weight fall all the way without winding it for a day or so. This will let the chain unravel and hopefully the kink in the chain will come out. Please let us know if the problem still persists and we will try to find a solution. Kind regards, Cuckoo Collections

“Ordered just a few days before Christmas and it arrived before the day, recieved letter to pay import tax but this was dealt with very quickly and paid for me. Very pleased with our clock what a smashing Christmas present.”

Hello John, Thank you for your kind message! Glad you're enjoying the clock. Kind regards, Cuckoo Collections

“Some slight issues with initial communication, however this was picked up and resolved very quickly. The clock arrived today from Germany and I reached out to Cuckoo Collections as there weee import fees to be paid. These were paid within the hour and the clock is 🥰”

Cuckoo Collections 5 star review on 18th May 2022

Thank you for your understanding and patience. We are SO happy that the clock was delivered on time and we hope the giftee loves their new cuckoo clock!

“Wonderful wide selection of cuckoo clocks to suite every taste. Very helpful, friendly and informative staff to assist you whether online or by telephone.”

Hello Sara, Thank you very much for your feedback. We love that you found us helpful! Cuckoo Collections

“Delivered within timescales, the clock is better than anticipated with superb craftsmanship and makes us smile each time it cuckoos.”

Cuckoo Collections 5 star review on 20th February 2022

Thank you very much for your feedback. We really appreciate your photo of the clock too! It is a stunner.

“We are very pleased with our cuckoo clock, its amazing, good value, excellent time keeping, & quite entertaining with its little tunes, lovely cuckoos & echoes, our friends have all commented on it. Thank you so much.”

“I love my clock. It is something I have wanted since I was a little girl, (I am seventy now.) but I held off buying one because I no longer liked the traditional cuckoo clock style. The second I saw the simple but elegant lines of the Japanese clock, I was smitten.”

Hello Deborah, we love the Japanese cuckoo clocks too!! They are a very interesting modern take on the traditional cuckoo clock. We're so glad you found a cuckoo clock you love. Thank you for your kind feedback.

“Lovely clock and fast delivery”

Thank you for your kind feedback, Thomas! We're happy to help and we're pleased that you enjoy your clock.

“Bought a cuckoo clock for my husband's birthday and he absolutely loved it. Very pleased with it and love the chimes. Best birthday present I've bought him - I think !”

That's great to hear, Patricia! We'd like to think it's a cuckoo clock is a pretty great present too, but we're biased. Thank you very much for your positive feedback!

“Great service, exchanged our wrongly chosen first cuckoo clock for another more appropriate clock without fuss. We love our traditional cuckoo clock!”

Cuckoo Collections 5 star review on 30th January 2022

Hello Andy, we've never seen anyone put lights on their cuckoo clock but I think that'll be our next favourite thing to see! Thank you very much for the feedback!

“À±+++±++++”

We hope that means "A+" but with extra pluses!

“Beautiful and detailed design. I really liked all of the animals which is why I chose the one I did. I love the cuckoo settings. It is easy to set up.”

Thank you for your kind feedback! The dog is very cute and the bird also has a life of its own. Enjoy your holiday period!

“The clock arrived quickly and very securely packaged. I absolutely love it. It looks great and I get a kick out of the cuckoo every time he pipes up.”

Great news! Thank you for your kinds words, Eva. We love that you love your new cuckoo clock!

«
1
2
3
4
5
»

Cuckoo Collections is rated 4.9 based on 171 reviews